UNLIMITED VACATION CLUB Timeshare COMPLAINTS

Nos ofrecieron UVC como una gran oportunidad, pero no lo ha sido. Los hoteles que queremos siempre están ocupados o no aplican los “beneficios” prometidos. Nos sentimos engañados y ya ni lo usamos.

We joined UVC during a trip to Secrets Puerto Vallarta. Since then, we’ve had trouble using it the way it was pitched. Most of the places we want are booked or come with added charges. Honestly, we’ve used it less than we thought, and it feels like we were oversold.

We signed up for UVC through Secrets Resorts, thinking it would give us flexibility and good value. Instead, we’ve had nothing but issues trying to book the places we actually want. Everything decent is “not available” unless you upgrade. I wouldn’t recommend it to anyone.

Contratamos UVC con la ilusión de tener buenas vacaciones, pero fue un error. Todo lo que prometen es complicado de obtener. Cuando intentas reservar, siempre hay excusas o tarifas extra. Ya no confiamos en el servicio.

Con UVC todo parece bueno al principio, pero luego te das cuenta de que nunca puedes reservar lo que te prometieron. Intenté usar mi membresía tres veces y siempre me decían que solo había opciones en hoteles que no me interesaban. Ya no confío en lo que ofrecen.

UVC sounded great at the time, but using it has been more frustrating than helpful. Availability is always an issue and the “preferred pricing” often ends up being the same as what I find online. I tried to cancel but got nowhere. I wouldn’t recommend signing up unless you like dealing with fine print.

UVC has been nothing but trouble since we signed up. They promised easy booking, but every time we try to use it, the resorts we want are full or we have to pay more. I feel like we were misled. We reached out for help and didn’t get real support. Honestly wish we could cancel it.

Pagamos por la membresía de UVC esperando buenas vacaciones, pero siempre hay problemas para reservar. Nos dicen que hay disponibilidad, pero luego cambian las condiciones. Se siente como si te vendieran algo que no puedes usar. Pedí ayuda, pero no resolvieron nada. Fue un error haber firmado.

Nunca me sentí tan engañada. UVC me vendió “flexibilidad”, pero siempre hay una excusa para no darnos la fecha que queremos. Intenté reservar tres veces y siempre: “sólo hay disponibilidad en tal hotel con tarifa especial”.

UVC at Dreams Playa Mujeres took us for FOOLS. I feel like I bought a timeshare and got a pile of lies. You think you're getting a discount club, but really it's like being enrolled in a loyalty program that hates you. All the “member-only rooms” were mysteriously booked... every time.