WESTGATE Timeshare Complaints
Westgate Lakes Resort & Water Park, Westgate Vacation Villas Resort, Westgate Town Center Resort, Westgate Palace Resort, Westgate Towers Resort, Westgate Las Vegas Resort & Casino, Westgate Flamingo Bay Resort, Westgate Smoky Mountain Resort & Water Park, River Terrace Resort and Convention Center, Wild Bear Inn , Westgate Cocoa Beach Resort, Westgate Historic Williamsburg Resort , Westgate Myrtle Beach Oceanfront Resort , Westgate Branson Lakes Resort, Westgate Branson Woods Resort , Westgate Painted Mountain Golf Resort, Westgate Park City Resort & Spa, Westgate River Ranch Resort & Rodeo, Westgate New York Grand Central, Harbour Beach Resort
Legal Name or Corporate Name:
Westgate Resorts, Ltd. and Central Florida Investments, Inc.
Sales Locations:
Westgate Resorts has multiple sales locations at their properties in Florida, Nevada, Tennessee, Virginia, South Carolina, Missouri, and Arizona, among others.
Main Complaints About Their Timeshares:
- High maintenance costs.
- Difficulties in booking desired dates.
- Problems with timeshare resales.
- Complaints about sales pressure and aggressive tactics.
Names of Their Timeshare Memberships:
WOW Loyalty Program (World of Westgate Loyalty Program)
Vacation Ownership Program
Bought at Westgate in Orlando and it's been nothing but regret. They made it seem like it was an asset, something we could rent or resell later—total lie. Tried canceling, tried reselling... no one wants it. It’s like flushing money down the drain.
Compramos en Westgate Las Vegas y desde el primer año fue un desastre. Cada vez que tratamos de reservar había mil trabas, y los cargos aumentan sin sentido. Ya contactamos a Mexican Timeshare Solutions y estamos esperando que nos ayuden a salir de esto.
The Westgate staff seemed more focused on selling timeshares than helping guests. We had a maintenance issue that took two days to fix and no one followed up.
La habitación en Westgate tenía cucarachas. Se disculparon, pero no ofrecieron cambio ni compensación. Además, la presión por comprar fue constante.
Westgate Lakes was a big disappointment. The resort is noisy, pool areas are crowded, and it feels more like an apartment complex than a hotel. No one really checks in on your stay.
Westgate te quiere vender algo desde el primer minuto. No importa si estás en vacaciones o no, te persiguen con presentaciones. Y si no vas, te tratan diferente.
Westgate no es lo que aparenta. Reservamos para descansar pero fue puro estrés. Mucha presión con las membresías y ni siquiera pudimos disfrutar bien la estancia. Nunca más.
Westgate Orlando Lakes was just chaotic. Too many people, loud at night, and long lines for everything. When we mentioned our issues, we were told to talk to the “ownership team”. Really?
Stayed at Westgate Las Vegas and won’t return. The room was fine, but the constant pitch to upgrade our “ownership level” got old fast. I don’t want to be sold to every time I go on vacation.
Westgate en Orlando fue un desastre. Tuvimos problemas con la limpieza, y cuando pedimos ayuda, nos ignoraron. Además, nos querían convencer de ir a una presentación como si fuera obligatorio.