VACATION VILLAGE RESORTS Timeshare Complaints
Vacation Village Resorts
Legal name:
Vacation Village Resorts and Affiliates
Sales Locations:
Las Vegas, Nevada
Orlando, Florida
Kissimmee, Florida
South Florida (Fort Lauderdale)
Williamsburg, Virginia
The Berkshires, Massachusetts
Vacation Village Resorts Timeshare Complaints:
- High maintenance costs: Annual fees are often higher than initially expected.
- Deceptive sales practices: Customers claim they were misinformed about benefits, costs, and cancellation options.
- Difficulty booking reservations: Some customers report problems finding availability at resorts during desired dates.
- Challenges in exiting contracts: Like other timeshares, canceling a contract with Vacation Village Resorts is complicated and may involve legal expenses.
- Depreciation in value: Many owners find that their timeshares have no resale value.
- Pressure during sales presentations: Complaints about being forced to stay in lengthy sales meetings under pressure.
My family has had a Vacation Village membership for years. Trying to book is always a headache, and maintenance fees go up every single year. Customer service just repeats scripts and doesn’t resolve anything.
Vacation Village nos prometió vacaciones accesibles, pero todo son cargos y condiciones escondidas. Pedimos información clara para salirnos del contrato y no contestan. Es frustrante.
My parents signed up with Vacation Village years ago and now I’m stuck helping them deal with it. The fees are outrageous and keep increasing. They can barely use the property because there’s never availability when they want to go. Total scam if you ask me.
Nos vendieron Vacation Village en Florida como una inversión, pero es puro cuento. Cada año pagamos más y ni siquiera podemos usarlo. Siempre está lleno o cerrado por mantenimiento. Queremos salirnos, pero no es fácil.
We bought into Vacation Village in Weston, FL a few years ago and regretted it almost immediately. Booking anything was a nightmare, fees kept creeping up year after year, and when we tried to sell, no luck. It feels like a trap we walked into with our eyes half-closed.
Tuvimos una experiencia muy frustrante con Vacation Village. El proceso para reservar es innecesariamente complicado, y además cobran tarifas altísimas por mantenimiento aunque ni uses la propiedad. Nos sentimos atrapados.
Vacation Village was underwhelming. The room was outdated, and customer service didn’t seem to care when we brought up issues. The parking lot felt unsafe at night.
Habitaciones viejas, sábanas ásperas y un ascensor que no funcionó en toda la semana. En Vacation Village, no nos sentimos cómodos. No creo regresar.
Las fotos no muestran la realidad de Vacation Village. Nos dieron una habitación muy antigua, con muebles desgastados. La experiencia general fue muy mediocre, no repetiría.
We booked Vacation Village expecting basic comfort, but it was all over the place. The elevators didn’t work, and the room keys kept failing. Also, we were pressured to attend a presentation even though we declined.