VACATION VILLAGE RESORTS Timeshare Complaints
Vacation Village Resorts
Legal name:
Vacation Village Resorts and Affiliates
Sales Locations:
Las Vegas, Nevada
Orlando, Florida
Kissimmee, Florida
South Florida (Fort Lauderdale)
Williamsburg, Virginia
The Berkshires, Massachusetts
Vacation Village Resorts Timeshare Complaints:
- High maintenance costs: Annual fees are often higher than initially expected.
- Deceptive sales practices: Customers claim they were misinformed about benefits, costs, and cancellation options.
- Difficulty booking reservations: Some customers report problems finding availability at resorts during desired dates.
- Challenges in exiting contracts: Like other timeshares, canceling a contract with Vacation Village Resorts is complicated and may involve legal expenses.
- Depreciation in value: Many owners find that their timeshares have no resale value.
- Pressure during sales presentations: Complaints about being forced to stay in lengthy sales meetings under pressure.
Vacation Village at Parkway is just okay. The rooms are big but outdated, and the walls are really thin, we could hear full conversations from the unit next door. We were also approached about attending a “meeting,” which turned out to be a long sales presentation. Wish that part had been more upfront.
Nos hospedamos en Vacation Village y el lugar ya se ve viejo. El personal fue amable, pero el check-in fue tardado y nunca funcionó bien la televisión. Además, cada día nos insistían con asistir a una charla de ventas. No fue cómodo.
El lugar en sí estaba bien, pero nos invitaron a una presentación de tiempo compartido sin decirnos de qué se trataba. Perdimos casi dos horas de nuestro día. Siento que nos usaron como prospectos más que como huéspedes.
We stayed at Vacation Village at Weston. The place wasn’t terrible, but it felt more like a condo than a resort. Not much to do onsite, and we had to drive everywhere. Also, they brought up ownership stuff more than once even though we said we weren’t interested.
Estuvimos en Vacation Village y desde que llegamos empezaron a hablar de membresías. Nunca dijimos que queríamos eso. Además, el lugar no se veía como en las fotos. Todo estaba más viejo y el wifi casi no funcionaba.
Vacation Village at Bonaventure was underwhelming. The unit was spacious, but the furniture looked outdated and the bed was uncomfortable. We were also surprised by a timeshare sales meeting invite we never agreed to. It made the whole stay feel more like a sales event than a vacation.
Stayed at Vacation Village at Parkway and the room looked better in photos. It felt cramped and old. Customer service wasn’t very responsive, especially when we asked about shuttle info. Also, we got constant pressure to attend a “meeting” about ownership. We just wanted peace and quiet.
Vacacionamos en Vacation Village y nos fue regular. El lugar está un poco descuidado y no nos sentimos bien atendidos. Lo peor fue la insistencia para que fuéramos a su junta de ventas. Lo mencionaron varias veces aunque ya habíamos dicho que no.
En Vacation Village at Parkway nos tocó un departamento que parecía no haber sido renovado en años. La cocina apenas servía, y el wifi fallaba constantemente. Lo peor fue que intentaron convencernos de comprar algo que claramente no queríamos. No lo volvería a elegir.
Vacation Village in Weston looked fine online, but when we got there, it felt dated. The room was clean enough but very basic. The timeshare presentation felt pushed on us, even though we didn’t agree to it when booking. We just wanted a quiet week, but it didn’t turn out that way.