VACATION VILLAGE RESORTS Timeshare Complaints
Vacation Village Resorts
Legal name:
Vacation Village Resorts and Affiliates
Sales Locations:
Las Vegas, Nevada
Orlando, Florida
Kissimmee, Florida
South Florida (Fort Lauderdale)
Williamsburg, Virginia
The Berkshires, Massachusetts
Vacation Village Resorts Timeshare Complaints:
- High maintenance costs: Annual fees are often higher than initially expected.
- Deceptive sales practices: Customers claim they were misinformed about benefits, costs, and cancellation options.
- Difficulty booking reservations: Some customers report problems finding availability at resorts during desired dates.
- Challenges in exiting contracts: Like other timeshares, canceling a contract with Vacation Village Resorts is complicated and may involve legal expenses.
- Depreciation in value: Many owners find that their timeshares have no resale value.
- Pressure during sales presentations: Complaints about being forced to stay in lengthy sales meetings under pressure.
Vacation Village at Parkway looked okay when we checked in, but the problems started right away. The TV didn’t work, the towels were stained, and maintenance never showed up. Then came the endless phone calls about “owner updates.” It’s not a vacation when you’re avoiding calls from your own resort.
Me hospedé en Vacation Village Weston y fue un error. El departamento estaba sucio, el aire acondicionado hacía un ruido insoportable y nadie resolvía nada. Lo peor fue la insistencia para ir a una charla de tiempo compartido. No es descanso si te acosan todo el día.
Vacation Village Weston was a disaster from start to finish. Check-in took forever, and once we got to the room, half the appliances didn’t work. Then came the endless phone calls inviting us to “exclusive owner meetings.” We didn’t come to be harassed into buying something we never wanted.
Vacation Village en Orlando es pura frustración. Desde que llegas te hacen sentir como un objetivo de ventas. La limpieza brilla por su ausencia, y si no aceptas ir a su charla de tiempo compartido, el personal se vuelve grosero. No vale la pena lo que cuesta.
Vacation Village at Weston felt like a trap. The check-in took over an hour, and right after, we were pushed into a timeshare meeting disguised as a “welcome breakfast.” When we refused, the staff started treating us differently—suddenly, everything was “unavailable.” The resort itself is okay, but the manipulation ruined it.
Nos hospedamos en Vacation Village en Orlando y nunca había sentido tanta presión para comprar algo. El personal fue amable hasta que dijimos que no asistiríamos a la presentación. Después, ni siquiera limpiaban bien la habitación. Se siente como un lugar diseñado para vender, no para vacacionar.
Vacation Village at Parkway looked nice at first glance, but the customer service was awful. They made us wait almost an hour just to check in, and the room wasn’t as clean as expected. The worst part was the endless timeshare pressure, calls, flyers, even people knocking on the door early in the morning.
En Vacation Village Weston, el personal se mostró amable al principio, pero después de negarnos a asistir a su “presentación informativa,” empezaron a tratarnos con indiferencia. La habitación tenía olor a humedad y el Wi-Fi apenas funcionaba. Nada recomendable.
Vacation Village at Weston looked great online, but the actual place felt tired and overhyped. The pool was always packed, and the so-called “concierge” kept trying to sell us a tour that was really a timeshare pitch. It’s frustrating to feel tricked when all you want is to relax.
En Vacation Village Las Vegas, el servicio fue muy poco profesional. No respetaron la hora de entrada, y además, insistían constantemente en que asistiéramos a una charla de ventas. Cuando dijimos que no, nos ignoraron por completo cada vez que pedimos ayuda.