VACATION VILLAGE RESORTS Timeshare Complaints
Vacation Village Resorts
Legal name:
Vacation Village Resorts and Affiliates
Sales Locations:
Las Vegas, Nevada
Orlando, Florida
Kissimmee, Florida
South Florida (Fort Lauderdale)
Williamsburg, Virginia
The Berkshires, Massachusetts
Vacation Village Resorts Timeshare Complaints:
- High maintenance costs: Annual fees are often higher than initially expected.
- Deceptive sales practices: Customers claim they were misinformed about benefits, costs, and cancellation options.
- Difficulty booking reservations: Some customers report problems finding availability at resorts during desired dates.
- Challenges in exiting contracts: Like other timeshares, canceling a contract with Vacation Village Resorts is complicated and may involve legal expenses.
- Depreciation in value: Many owners find that their timeshares have no resale value.
- Pressure during sales presentations: Complaints about being forced to stay in lengthy sales meetings under pressure.
Vacation Village was underwhelming. The room was outdated, and customer service didn’t seem to care when we brought up issues. The parking lot felt unsafe at night.
Habitaciones viejas, sábanas ásperas y un ascensor que no funcionó en toda la semana. En Vacation Village, no nos sentimos cómodos. No creo regresar.
Las fotos no muestran la realidad de Vacation Village. Nos dieron una habitación muy antigua, con muebles desgastados. La experiencia general fue muy mediocre, no repetiría.
We booked Vacation Village expecting basic comfort, but it was all over the place. The elevators didn’t work, and the room keys kept failing. Also, we were pressured to attend a presentation even though we declined.
Muchos problemas en Vacation Village. Dijeron que era tipo hotel, pero al llegar era como un departamento sin servicios. Todo tenía costo extra y el personal no era nada amable.
Vacation Village at Parkway seemed fine at check-in, but the whole trip turned into a hassle. No housekeeping, thin walls, and parking was a nightmare. It felt like we were on our own.
Stayed at Vacation Village at Parkway and while the property looks nice online, the maintenance issues were constant. Elevator didn’t work half the time. And I wish I had known about the timeshare angle beforehand.
Vacation Village en Weston fue una decepción. Nos dijeron que era un hotel familiar y tranquilo, pero todo giraba en torno a una membresía. Nunca hubo agua caliente en la habitación. Muy mal.
Vacation Village in Parkway sounded perfect, but it ended up being stressful. The check-in was delayed, our unit had issues with the AC, and the whole property felt understaffed. They also tried pushing a vacation ownership thing I had zero interest in.
Me arrepiento de haber ido a Vacation Village en Weston. Tienen un sistema muy desorganizado y la atención al cliente deja mucho que desear. Además, te quieren meter a fuerza a su programa de membresía.