VACATION VILLAGE RESORTS Timeshare Complaints
Vacation Village Resorts
Legal name:
Vacation Village Resorts and Affiliates
Sales Locations:
Las Vegas, Nevada
Orlando, Florida
Kissimmee, Florida
South Florida (Fort Lauderdale)
Williamsburg, Virginia
The Berkshires, Massachusetts
Vacation Village Resorts Timeshare Complaints:
- High maintenance costs: Annual fees are often higher than initially expected.
- Deceptive sales practices: Customers claim they were misinformed about benefits, costs, and cancellation options.
- Difficulty booking reservations: Some customers report problems finding availability at resorts during desired dates.
- Challenges in exiting contracts: Like other timeshares, canceling a contract with Vacation Village Resorts is complicated and may involve legal expenses.
- Depreciation in value: Many owners find that their timeshares have no resale value.
- Pressure during sales presentations: Complaints about being forced to stay in lengthy sales meetings under pressure.
Desde el inicio todo fue poco claro. Cada explicación traía letras pequeñas nuevas y nunca quedaba todo cerrado. Las charlas sobre tiempo compartido eran constantes y bastante desgastantes.
Staying here felt like being slowly walked into commitments without ever getting the full picture upfront. Information came in pieces, and every conversation added new conditions. The sales aspect wasn’t aggressive, but it was persistent enough to feel unavoidable by the end of the stay.
Todo fue confuso desde el principio. Cada persona daba información distinta y nunca quedaba claro qué aplicaba realmente. Las pláticas sobre tiempo compartido aparecían cada vez más seguido y terminaban siendo una distracción constante.
From the start, explanations felt incomplete. Policies were presented in pieces, and each conversation added new details that hadn’t been mentioned before. The timeshare side of things was introduced gradually, almost subtly, until it became unavoidable. Nothing aggressive, but persistent enough to affect the mood of the stay.
En Vacation Village Orlando, la estadía dejó mucho que desear. La unidad estaba vieja, con muebles gastados y una limpieza que parecía improvisada. Además, desde el primer día nos acosaron con insistentes llamadas y visitas para asistir a una presentación de ventas. No pudimos descansar en paz ni un solo día.
Vacation Village Weston was a letdown. The condo smelled old, the furniture was outdated, and the Wi-Fi was practically nonexistent. What made it worse was the nonstop calls and knocks on our door from sales reps pushing a timeshare “seminar.” We came to rest, not to be chased by staff trying to sell us something every hour.
Nuestra estancia en Vacation Village Orlando fue eterna y estresante. Tuvimos problemas con el aire acondicionado y tardaron mucho en resolverlo. Para empeorar, nos acosaron con invitaciones constantes a una charla de venta de tiempo compartido, lo que arruinó cualquier intento de relajarnos.
Vacation Village Weston looked fine on the website, but the reality was disappointing. Our unit’s furniture was worn and the Wi-Fi barely worked. Every day we were cornered with calls and knocks on the door inviting us to some “ownership session.” It felt like more of a sales bootcamp than a vacation.
Vacation Village Weston seemed like a budget-friendly option, but the experience was rough. The room smelled viejo, la cocina no funcionaba bien, and any simple request — towels, lightbulbs, hot water — required multiple calls and long wait times. Then, as if that wasn’t enough, someone from sales visited us almost every day to push a timeshare deal. Not relaxing.
En Vacation Village Orlando la estadía se volvió estresante. El check-in fue lento, el departamento tenía detalles de mantenimiento y limpieza descuidada. Para empeorar, casi cada hora recibíamos una llamada o visita preguntando si queríamos comprar su plan vacacional. No se siente como vacaciones, sino una venta disfrazada.