ROYAL HOLIDAY / PARK ROYAL Timeshare COMPLAINTS
Royal Holiday Timeshare, Park Royal timeshare, Grand Park Royal Timeshare, Royal Holiday Travel
- Legal Name:
- Royal Experience SA de CV.
- Resort sales locations
- Acapulco, Cancun, Cozumel, Cuernavaca, Ixtapa, Puerto Vallarta, Riviera Maya, San J
- Resort collections
- Concord Servicing Corporation, Phoenix & Scottsdale, AZ
- Rental Companies:
- International Leisure Group, Royal Holiday International Marketing.
- Hotel Representatives:
- Ryan Grover, Octavio Favela, Steve McPhee, Nancy D'Argence, Richard Noto, Alba Cuervo
Royal Holiday doesn’t have the best reputation within the timeshare resorts. Most of their sales are done under high pressure sales tactics, a high number of members at Royal Holiday feel like they have being lied and scam and most timeshare contracts are being misrepresented.
One of the most common scams at the moment of purchase is that Royal Holiday’s sales person will make you any verbal promise to get you to sign their contract, however the contract clearly states that any verbal promise made by the sales associated are invalid unless those promises are establish within the contract.
Royal Holiday promise one of the best customer service for their members, this only happens if the current member is calling to make a payment and if you have any questions or concerns about your membership the associated is more likely to tell you they will send you all the information over email, well sit thigh because this email will never arrived, The most common answer to any unhappy member at Royal Holiday is to Upgrade your membership no matter what is that you are unhappy about and you end up paying more for a membership you weren’t happy to begin with.
Booking with Royal Holiday is another issue, at the sales’ pitch, they promise you can travel anywhere at any time you want. This is very untrue, it all depend what points you buy and unfortunate they will always sell you the small point package so at the time you realize you need more points, you will need to upgrade and pay even more money to them.
Most Royal Holiday’s Sales are done outdoors or other locations that aren’t Royal Holiday’s Sales office, as a “courtesy” from them, they will let you purchase and sign their contract at the spot, “hey! You wouldn’t miss the opportunity of a lifetime, right?” So by this the sales associated will briefly explain you the contract as their convenient, probably letting out important information to you. Some sales associated opt for sending all the documents to your home, mean while you enjoy of your holidays or vacations, by the time you get home and read careful the contract you realize your purchase is not what you though It was and even worse realize your recession period is over.
Royal Holiday sales associate tells you are doing a great investment in real estate, another huge lie, timeshare is not nor an investment or real estate, you are leasing a hotel room for a period of time once a year, and therefore you do not own the hotel. It is not an investment because there is not market for resale or renting out your unit therefore no profit.
Royal Holiday Phone Number
(55)5627-8800
I tried booking through my Royal Holiday membership months in advance and still encountered the same frustration that other owners often mention: the destinations and dates we actually wanted were either unavailable or required compromises that defeated the purpose of owning the membership.
The difficult part is watching public booking sites display options that members supposedly cannot access. After enough conversations with customer service and repeated promises of callbacks, you begin to wonder whether maintaining the contract still makes sense.
La experiencia con Royal Holiday terminó siendo mucho más complicada de lo que esperaba cuando adquirí la membresía.
Entre poca disponibilidad, restricciones y procesos difíciles de entender, muchas personas terminan cuestionando si realmente vale la pena mantener el contrato.
I tried using my Royal Holiday membership and quickly realized that getting the destinations and dates I actually wanted was much harder than expected.
The frustrating part was seeing similar options available elsewhere while my membership choices remained limited. After several attempts, it started feeling like the program wasn’t delivering the value I was promised.
I tried using my Royal Holiday membership and quickly realized that getting the destinations and dates I actually wanted was much harder than expected.
The frustrating part was seeing similar options available elsewhere while my membership choices remained limited. After several attempts, it started feeling like the program wasn’t delivering the value I was promised.
La experiencia con Royal Holiday terminó siendo mucho más complicada de lo que imaginaba al principio.
Entre fechas difíciles de conseguir, restricciones y condiciones que no esperaba, utilizar la membresía se vuelve frustrante. Muchas personas descubren estas dificultades después de haber firmado.
I tried using my Royal Holiday membership and quickly found that the destinations and dates I actually wanted were much harder to get than expected.
The frustrating part was seeing similar options available elsewhere while my membership had very limited choices. After several attempts to make it work, it started feeling like the value wasn’t there.
La membresía de Royal Holiday terminó siendo más complicada de utilizar de lo que esperaba. Al principio parecía una buena opción para asegurar vacaciones, pero después aparecen muchas restricciones.
Cuando buscas fechas útiles o intentas resolver dudas, la disponibilidad y las condiciones terminan siendo una gran limitante. Muchas personas descubren esto después de haber firmado.
I tried making use of my Royal Holiday membership and quickly ran into the issue many others mention: the dates and destinations I actually wanted were difficult to secure.
The frustrating part was seeing similar options available through other booking channels while my membership options remained limited. After enough attempts, it starts feeling like the value isn’t matching what was promised.
La membresía de Royal Holiday terminó siendo mucho más complicada de lo que esperaba. Al principio parecía una buena forma de asegurar vacaciones, pero después llegaron las restricciones y la poca disponibilidad.
Cuando intentas resolver el problema o buscar una cancelación, el proceso no parece sencillo. Muchas personas terminan buscando soluciones porque sienten que ya no reciben el beneficio prometido.
I tried using my Royal Holiday membership this year and ran into problems that made me question the value of keeping it. The destinations and dates I actually wanted were rarely available, and the alternatives offered didn’t feel like what I originally signed up for.
The most frustrating part was seeing similar options available elsewhere while members were told there was nothing. After multiple attempts to get help, it started feeling like the membership was more restrictive than useful.