PLAYA DEL SOL Timeshare COMPLAINTS
Playa del Sol Grand, Playa del Sol Costa Sur, Howard Johnson Hotel Puerto Vallarta, Playa del Sol Los Cabos
- Legal Name:
- Big Window S.A de C.V
- Resort sales locations
- Vallarta, Cabo San Lucas
- Rental Companies:
- Royal Vacations, Holiday Property Management
Common Issues: Guarantee rentals, resales, guarantee rooms, annuity
Playa del Sol Toll Free Phone number:
01-800-8371-650
My husband and I purchased a 1 BDRM unit in December 2008 with Playa Del Sol Grand and have never used it.
We were recently contacted by Alan Pearson at Holiday Property Management in Ohio who offered us $26, 900 for our 1 + 1 week of timeshare. We have never given our contact info out to re-sale agents, etc, as we have never tried to rent or sell this unit. We have just sat on it and continued to make our monthly payments. When I contacted Playa del Sol Grand they said they never gave out our info to anybody, but HPM seems to know quite a bit about what we owned and when we bought it. We did not give them any money and thankfully they have stopped calling.
We live outside of Calgary, AB Canada and intend on stopping all payments on the balance owing for this timeshare. I have contacted my bank and the credit bureau to see if there will be any negative reprocution to my credit. And there isn't! Yippee, this is great news for Canadians who want out of there timeshare contract. US credit does not carry forward to Canada (good or bad)!
What goes around really does come around thankfully.
Thank you for your comments, there's no date in your note. We are in a similar situation to your and would like to stop paying for the timeshare. Could you share with us, what was the result of your stopping payment? Today is
April 01, 2012. We appreciate any information you can provide. We are from
Vancouver. Thank you. HCG
I just returned from a 10 day vacation spent at Playa del sol where I attended a timeshare presentation. Against my better judgement, I gave them a down payment for a unit in the amount of $4000.00 I was told it was a resale and as such, I had no right to cancel within the 5 day grace period they normally allow. They asked me to sign a waiver form in which I did foolishly. They didn't give me a copy of the waiver form with the contract they gave me. my biggest concern in this matter is my credit, please help!!!
Since I was born and raised in Latin America and have worked in honest sales, I immediately realized Canto del Sol sales people were saying just lies. Luckyly for my wife and I, we said NO from the beginning. We went to "Canto del Sol" and were offered "50 bonus dollars and a massage or 100 bonus dollars" if we joined a 90 minute presentation". I quickly realized that wast just the bait to try to sell you sometihing bigger related to owning property in Mexico. My wife and I said "NO, we are not interested" all the time, not even to attend the presentation - however they would not take NO as an answer. The sales lady, Lucila (beware of her) got rude and implied we were calling her a liar. I said: "we're not calling you anything, we are simply NOT interested and WILL NOT BUY ANYTHING - WE CAME HERE JUST TO REST". After 20 minutes Lucila gave up. We didn't attend the presentation nor listened to them further. Curiously, they called us later to our room ro remind us to pick up our cuppons. I said: "you can keep them, we are NOT INTERESTED". My only advise to anyone is NEVER to listen to them, NEVER accept going to their presentation, and DO NOT give them any PERSONAL information. Oh yes, Lucila did ask us whay our jobs or occupations were, implicitly taking our financial snapshot. Do not show your credit cart to anyone, do not even listen to them, and always keep a low profile such as you would not have the means to buy anything (e.g, saying "we don't have a credit card".
Here are some quotes from Lucila:
- "We know you come with money"
- "I see you misstrust us"
- "There no risk or obligation"
- "Many people are happy about this"
We need help in getting out of this timeshare rip-off. The promises and guarantees have not been fulfilled and we can not afford this contract. PLEASE HELP!!!!!
We have owned PDS in Cabos now for over 6 years and have not had the problems I am reading about. The need to book a year in advance for prime time weeks is natural. yes the extra fee they charged for upgrades was a shock but that was about all we have experienced negatively so far. The rssort is right on the most fabulous beach, close to cabos yet quiet . Awesom holiday every year. The maintencace fess are some of the lowest in the industry unless they get jacked up for 2012.