PLAYA DEL SOL Timeshare COMPLAINTS
Playa del Sol Grand, Playa del Sol Costa Sur, Howard Johnson Hotel Puerto Vallarta, Playa del Sol Los Cabos
- Legal Name:
- Big Window S.A de C.V
- Resort sales locations
- Vallarta, Cabo San Lucas
- Rental Companies:
- Royal Vacations, Holiday Property Management
Common Issues: Guarantee rentals, resales, guarantee rooms, annuity
Playa del Sol Toll Free Phone number:
01-800-8371-650
I bought the timeshare. After looking at the contract we discover that all the Playa Del Sol told us was lies. We decided to cancel the membership. I call the PDS office and there was no answer. The next morning I call the Santa Rosa office and was told to send the original documents to there office. I certified mail, fax and email my cancellation letter to Nuevo Vallarta and Santa Rosa, CA office. I did this within the five business day. I thought I would received my refund, not happening.
While on vacation in Puerto Vallarta we were invited to a timeshare presentation. The gentleman who invited us told us we would only be there for 90 min. After five (5) hours of conversation we decided to purchase a timeshare, the sales person basically push you to purchase there membership. Our sales representative told us we could rent these weeks, make lots of money and we were told how easy it was! Lies! Lies! Lies!
My husband and I also purchased not only one time share but 2! We bought in Cabo and then our cruise line went to PV. I knew they had a place there so we spent all day asking them questions about the Cabo Place. We were talked into buying another 2 bedroom lockoff...and that they would send us a check for $20, 000 in a few weeks to BUY back some time so they could rent it out. No money of course...we were very dumb and I have really just forgoten about the whole thing and just make my $400 a month payments. We took out a second on our home...makes me sick...
They take your time share and rent it out, keep the profit and put a small amt into your account which mysteriously vanishes when you check back in.
I was told I could exchange my timeshare weeks to a different resort than the one I purchased. Turns out I can’t. What can i do?
I have to say that the service at Playa del Sol, it's horrible.
i purchased at playa del sol and they did not deliver what they promissed.
Purchased at playa del sol and haven't received any information in over a month
lakewood management co. says they have buyer for timeshare playadelsol property moneys at taylor trust co. but need a binder fee say it is needed because of the property being in mexico can you give me some answers
I am a supposed owner at play del sol. I paid it off but have only been back once. I threatened legal action when I bought and was Roped in to something I never wanted. HELP!!