GRAND MIRAMAR Timeshare Complaints
Grand Miramar Club & Spa All Inclusive, Puerto Vallarta Hotels, World Luxury Destinations
- Legal Name:
- Disyga, S.A. de C.V., TH Paraiso Azul S.A. de C.V.
- Resort sales locations
- Puerto Vallarta
- Rental Companies:
- High End Rentals, Horizon Property Managment, Luxury Vallarta Rentals, Holiday Vacation Management, Continental Resources
- Hotel Representatives:
- Cesar Mendez, Mark Gardea, Johnny Montalvo, John Monte
Common Complaints:
Salesperson offers a guaranteed buyout of a previously owned timeshare through one of their resale companies. Their resale companies have in house representatives and make the impression that they are one company. Luxury Vallarta Rentals was the former company, but that company has gone out of business, so they are now referring clients to High End Rentals. The difference between Grand Miramar and other resorts is that the broker fee seems to be paid through Grand Miramar directly, and is often a much higher amount (ie. $3000 - $5000)
The salesperson offers in house financing at a low introductory rate. When the client returns home they realize that the financing is actually a Bank of America visa card, which has been charged for the full amount of the timeshare. This is Grand Miramar’s method of ensuring that they get paid in full for the timeshare. Bank of America is typically unresponsive to disputes as a valid contract has been signed.
Some clients think that they are purchasing a Grand Miramar contract, when in fact they are purchasing a Platinum Access Marketing contract which does not seem to have the same rights for owner's as a regular timeshare contract.
Grand Miramar Phone number:
Member Services USA/CAN: 1-877-839-3927
Reservations USA/CAN: 1-877-874-8901
FAX USA/CAN: 1-800-491-2906
Reservaciones México: 01-800-681-9546
Fax México: 01-800-681-9536
Si alguna vez piensan ir a este hotel, nunca atiendan una presentación de tiempo compartido, los regalos que te dan y los paseos, no valen lo que después vas a gastar para liberarte!!!!
Acepté ir a una presentacion, y el vendedor nos platico todo de una forma en la que no podrias salir perdiendo... la realidad fué otra, NADA de lo que prometio, lo cumplieron y ahora estar con una deuda innecesaria, quiero salir de esto
We are interested in pursueing any and all organized actions against all parties involved. Class action lawsuit perhaps? Thankyou for your support.
They sold me a timeshare with so many promises, but were never able to deliver any. Every time I called to make a reservation, either the system was down or they would get back to me but never did.
When we complained, it was apparent they didn't care. We weren't even asking for a refund, just wanted someone to acknowledge the deficiencies for future guests.
Why would a timeshare company treat their owners like that?
I can't believe this is happening, i know this resort and i thought they were good!
Do your own research, but do not get pressured into buying anything same-day, people. Buyer beware! These thugs should be ashamed of themselves, me and my husband definitely took this as a lesson that we will never ever take the easy way out of stuff: to get discounts you have to sit through sales presentations to get!
I know these people very well, I was scammed 2 years ago and basically, they did nothing to make me happy!
Needless to say, I would never buy from them. They are very dishonest people and rude.