GRAND MIRAMAR Timeshare Complaints
Grand Miramar Club & Spa All Inclusive, Puerto Vallarta Hotels, World Luxury Destinations
- Legal Name:
- Disyga, S.A. de C.V., TH Paraiso Azul S.A. de C.V.
- Resort sales locations
- Puerto Vallarta
- Rental Companies:
- High End Rentals, Horizon Property Managment, Luxury Vallarta Rentals, Holiday Vacation Management, Continental Resources
- Hotel Representatives:
- Cesar Mendez, Mark Gardea, Johnny Montalvo, John Monte
Common Complaints:
Salesperson offers a guaranteed buyout of a previously owned timeshare through one of their resale companies. Their resale companies have in house representatives and make the impression that they are one company. Luxury Vallarta Rentals was the former company, but that company has gone out of business, so they are now referring clients to High End Rentals. The difference between Grand Miramar and other resorts is that the broker fee seems to be paid through Grand Miramar directly, and is often a much higher amount (ie. $3000 - $5000)
The salesperson offers in house financing at a low introductory rate. When the client returns home they realize that the financing is actually a Bank of America visa card, which has been charged for the full amount of the timeshare. This is Grand Miramar’s method of ensuring that they get paid in full for the timeshare. Bank of America is typically unresponsive to disputes as a valid contract has been signed.
Some clients think that they are purchasing a Grand Miramar contract, when in fact they are purchasing a Platinum Access Marketing contract which does not seem to have the same rights for owner's as a regular timeshare contract.
Grand Miramar Phone number:
Member Services USA/CAN: 1-877-839-3927
Reservations USA/CAN: 1-877-874-8901
FAX USA/CAN: 1-800-491-2906
Reservaciones México: 01-800-681-9546
Fax México: 01-800-681-9536
Has anyone ever gotten what they were promised from Grand Miramar and Richard Bounds in Puerto Vallarta?? How about Diamond Management Group and their offer to buy your existing timeshares?? We purchased March 19, 2013 and have gotten nothing!!
Grand miramar is a scam, if I had know this a year ago I would never purchased a timeshare with them. I'm thinking of taking legal action against this company
THEY'RE A BUNCH OF LIARS!! I'll never waste my time with something like that!
The time share presentation that brought us there was HIGH PREASURE! There were offers made that were never follow through with. I WAS RIPPED OFF.
I am a one of the growing number of people that has been deceived by Grand Miramar. They have already failed to deliver on one of their promises and are doing their best to continue the facade.
They really don't care about anything beyond their commission. They are fake and liars, SCAMMERS!
I know people in Orlando who have sold timeshares and who own them. From this, I would conclude one should get a time share, only if: 1) Buy it from an individual reselling it; 2) Buy somewhere you would like to go, even if you can't trade; 3) Buy highly desirable times and places if you want to trade; and 4) have a schedule where you have multiple times during the year you can use it, e.g. school teacher or retired, not where you have only one or two weeks vacation in the summer, when everyone else vacations also.
Please help me to find a way to escape the contract or tell me about any class action suit that i can join so i can close down this rapacious and scurrilous "resort", to which I sadly and contractually must continue to belong despite my urgent need to break away. Is there anything I can do?
Two years after signing I finally managed to get a booking that coincided somewhat with my travel plans. This after numerous phone calls to attempt to get bookings we could use, and after making costly payments to Grand Miramar and receiving evasive explanations from company representatives on the phone. Indeed, my wife and I have spent hours and hours on the phone listening to company representatives give long and convoluted "explanations" of policies. ¡WHAT AN INCOMPETENT COMPANY!
My wife and I were taken in by a deceptive high-pressure sale at Grand Miramar. Having second thoughts soon thereafter, we attempted to cancel the contract prior to the closing of the five-day window in which cancellations were permitted by law, but a sales representative persuaded us to remain on the timeshare plan with the offer of extra points and travel vouchers--which disappeared completely by the time we needed them. Those hundreds of additional points turned out to be nothing, nothing but empty promises. Of course none of these promises were given in written form: they were only so much talk.