GRAND MIRAMAR Timeshare Complaints
Grand Miramar Club & Spa All Inclusive, Puerto Vallarta Hotels, World Luxury Destinations
- Legal Name:
- Disyga, S.A. de C.V., TH Paraiso Azul S.A. de C.V.
- Resort sales locations
- Puerto Vallarta
- Rental Companies:
- High End Rentals, Horizon Property Managment, Luxury Vallarta Rentals, Holiday Vacation Management, Continental Resources
- Hotel Representatives:
- Cesar Mendez, Mark Gardea, Johnny Montalvo, John Monte
Common Complaints:
Salesperson offers a guaranteed buyout of a previously owned timeshare through one of their resale companies. Their resale companies have in house representatives and make the impression that they are one company. Luxury Vallarta Rentals was the former company, but that company has gone out of business, so they are now referring clients to High End Rentals. The difference between Grand Miramar and other resorts is that the broker fee seems to be paid through Grand Miramar directly, and is often a much higher amount (ie. $3000 - $5000)
The salesperson offers in house financing at a low introductory rate. When the client returns home they realize that the financing is actually a Bank of America visa card, which has been charged for the full amount of the timeshare. This is Grand Miramar’s method of ensuring that they get paid in full for the timeshare. Bank of America is typically unresponsive to disputes as a valid contract has been signed.
Some clients think that they are purchasing a Grand Miramar contract, when in fact they are purchasing a Platinum Access Marketing contract which does not seem to have the same rights for owner's as a regular timeshare contract.
Grand Miramar Phone number:
Member Services USA/CAN: 1-877-839-3927
Reservations USA/CAN: 1-877-874-8901
FAX USA/CAN: 1-800-491-2906
Reservaciones México: 01-800-681-9546
Fax México: 01-800-681-9536
I would like help in taking steps to cancel my contract with Grand Miramar. The huge amounts of money I've wasted in payments is a secondary concern, but I would like to recover any of it I can. I would also like to do my part in closing down this scam operation once and for all.
I too was tricked into buying a week at their resort. I bought based on the promise that I could sell my bonus weeks for $1, 000, they gave me 10. So I thought, hey I get a free timeshare out of it. Nope, never happened. Soon after I got back, the number of my sales person and the travel agent were disconnected. DO NOT BUY WHATSOEVER!!! Take the tour, take the gifts and be on your way.
we would also like to add ourselves to the "victim list" of these scam merchants! we bought a 2 bedroom in 2010 hearing the same rubbish about how much money we'd make renting it so it would pay for itself in no time! the sales guy, even had the woman representing "Global Resort Services" regarding golf tours on the phone for us, and yet as soon as we signed the papers we were never able to reach that woman again!! we also lost $500 to some scam guy in the U.S. (i will find his name) who "sympatised" and agreed with us re the whole scam going on here, assured us he would rent out timeshare with no problem, and we never heard from him either, and could never get a hold of him when calling!!
we were told we had to waive the right to cancel. We disputed the credit card charges wrote to profeco and refused to pay. They contacted us and gave us the same story however we had a paper trail and did get the contract canceled after a lengthly battle. The credit card companies upheld the dispute and reversed the charges so they really had no other option than to honor our request to cancel.
We have also felt frustrated with Grand Miramar. We thought we were buying a fractional ownership and could trade it or rent it or use it. Lie, lies and more lies.
This is truly a scam. They lied to us from the minute we walked out of the airport. They switched the paper work on us and everything they told us in person was a lie.
THIS IS A COMPLETE SCAM!!! Do not get fooled.
I was reading all the comments and grand miramar also robbed me, i feel sorry for your situation my loss was a great deal less money something has to be done about this to warn people
I was reading all the comments and grand miramar also robbed me, i feel sorry for your situation my loss was a great deal less money something has to be done about this to warn people
Can someone help me? I just recently purchased my timeshare at Grand Miramar and i received a credit card from bank of America, they told me it was an in house financing and it was all a big lie. I don't know what to do.
Dennis Walter we are working to build a group to go after Grand Miramar, The Porperty Place in Miami, FL and First Finance Escrow Service out of Chicago if they even exist.
Please contact me [E-mail]