GRAND MIRAMAR Timeshare Complaints
Grand Miramar Club & Spa All Inclusive, Puerto Vallarta Hotels, World Luxury Destinations
- Legal Name:
- Disyga, S.A. de C.V., TH Paraiso Azul S.A. de C.V.
- Resort sales locations
- Puerto Vallarta
- Rental Companies:
- High End Rentals, Horizon Property Managment, Luxury Vallarta Rentals, Holiday Vacation Management, Continental Resources
- Hotel Representatives:
- Cesar Mendez, Mark Gardea, Johnny Montalvo, John Monte
Common Complaints:
Salesperson offers a guaranteed buyout of a previously owned timeshare through one of their resale companies. Their resale companies have in house representatives and make the impression that they are one company. Luxury Vallarta Rentals was the former company, but that company has gone out of business, so they are now referring clients to High End Rentals. The difference between Grand Miramar and other resorts is that the broker fee seems to be paid through Grand Miramar directly, and is often a much higher amount (ie. $3000 - $5000)
The salesperson offers in house financing at a low introductory rate. When the client returns home they realize that the financing is actually a Bank of America visa card, which has been charged for the full amount of the timeshare. This is Grand Miramar’s method of ensuring that they get paid in full for the timeshare. Bank of America is typically unresponsive to disputes as a valid contract has been signed.
Some clients think that they are purchasing a Grand Miramar contract, when in fact they are purchasing a Platinum Access Marketing contract which does not seem to have the same rights for owner's as a regular timeshare contract.
Grand Miramar Phone number:
Member Services USA/CAN: 1-877-839-3927
Reservations USA/CAN: 1-877-874-8901
FAX USA/CAN: 1-800-491-2906
Reservaciones México: 01-800-681-9546
Fax México: 01-800-681-9536
We bought (suckers) from Grand Miramar. We went to the presentation and the deal was too good to be true but seemed possible. We were told that it was partial ownership but were bait and switched. What the contract actually sells is a membership in a travel agency. Then they tell you that they will guarantee the sale of the time share you own now. However, the contracts that they give you are from two different companies. You will be buying from one company (World Luxury Destinations or some such) and the contract that sells your existing time share is another company (Continental Resources or some such). I could swear the contract I read said I was buying what the salesman was selling (Partial Ownership) but when his wife brought the contract by our hotel the next day I think she switched the contract for another that only included the travel agency and not the partial ownership of Grand Miramar. This is a good trick. He said he did not have the signed copy so she had to bring over a new copy. They said they would buy our current timeshare at the Grand Mayan and that if they did not buy it before the end of sixty days we would be able to get our money back. We even have an addendum to that effect. However, the addendum is on Continental Resources letterhead. Continental says they are going to purchase our properties but never does anything about it. They keep saying that they need a release letter form World Luxury Dest. and that they can not do anything until they receive that letter. So I call Alberto at WLD and he says he has sent the letter. I just feel completely ripped off. I have spent hours on the phone to no avail. Anyway, I have been trying to get them to honor the contract as it is and can get absolutely no resolution.
We attended a presentation that was supposedly for Grand Miramar. It ended up to be for World Luxury Destinations which presented as a way to sell your existing timeshare, obtain more weeks in luxury destinations and to receive a goodly amount of money for those weeks which you did not use. We signed a contract and then returned to VOID it 2 days later. We have been waiting almost two months to get our money refunded. We have contacted Profeco who are working on our behalf. In retrospect, we are happy with our timeshare in the Villa group and wish we had never had a blonde moment thinking that we could have something better for less. The old saying is "if it sounds too good to be true - it is"
The same folks are running the same scam using the Grand Venetian. We are aout $35,000 . I found out it was a scam as soon as we returned home and contacted our credit card company, CIticard within 2 business days of the charges. We emailed, called and sent registered letters immendiately to cancel still MasterCard denied our claim after reviewing all the evidence for four months! Not sure what to do now. I have written the local papers in PV and posted to message boards. John Brooks, Jerry Forney, John Monte and Monserrate Torres, Alberto Lares and Johhhy Montalbo are all the perpetrators.
We signed up for a presentation of Miramar and were told it would be an hour and a half presentation. When we got there, we were asked to sign a form saying we would give them 5 hours of our time. When we politely protested we were treated very rudely and almost felt as if we were being strongarmed into signing this form. After the protest, we were waiting for someone else to come to our table and the couple next to our table came over to talk to us having obviously heard our protest.
I was scammed by Grand Miramar in Puerto Vallarta. I owe them no money ,even fell for the 15% off if paid within 45 days and they owe me everything"guaranteed" purchase of my Royal Holiday Timeshare one bedroom for 20 plus thousand and rental of my two bedroom Grand Miramar.
I paid $43,900 in full for the Grand Miramar 2 bedroom suite for 8 weeks. They promised to resell my Playa Del Sol Grand timeshare for $44,710. I can't get a Fax # that works to send the contract. I contacted my credit card company.
what a funking scam you are you fuck face asshole you should come down to miramar so that i could clean the floor with your face iam here every day from 8-2 see whos the scam dirt bag
Grand Miramar - Will not honor contracts for rentals or annual maintenance and now will not even confirm a reservation for use.
Timeshare companies are now selling a buy back product that is a scam Lloyds Share, a US company is offering this bogus buyback. It is not LLoyds the insurance company, the timeshare client still responsible for all costs and they charge 7% of each sale. It is just a buy-back scam. Grand Miramar is one of the companies offering this product.
We purchased at Grand Miramar 7-26-2010 and was scammed like everyone else. Just curious what info you have about the Lloyds share scam. We also sent 1200.00 to them as well. Promised to mature in 25 yrs to 25,000.00.
Thanks,
Robin in Fl