GRAND MIRAMAR Timeshare Complaints
Grand Miramar Club & Spa All Inclusive, Puerto Vallarta Hotels, World Luxury Destinations
- Legal Name:
- Disyga, S.A. de C.V., TH Paraiso Azul S.A. de C.V.
- Resort sales locations
- Puerto Vallarta
- Rental Companies:
- High End Rentals, Horizon Property Managment, Luxury Vallarta Rentals, Holiday Vacation Management, Continental Resources
- Hotel Representatives:
- Cesar Mendez, Mark Gardea, Johnny Montalvo, John Monte
Common Complaints:
Salesperson offers a guaranteed buyout of a previously owned timeshare through one of their resale companies. Their resale companies have in house representatives and make the impression that they are one company. Luxury Vallarta Rentals was the former company, but that company has gone out of business, so they are now referring clients to High End Rentals. The difference between Grand Miramar and other resorts is that the broker fee seems to be paid through Grand Miramar directly, and is often a much higher amount (ie. $3000 - $5000)
The salesperson offers in house financing at a low introductory rate. When the client returns home they realize that the financing is actually a Bank of America visa card, which has been charged for the full amount of the timeshare. This is Grand Miramar’s method of ensuring that they get paid in full for the timeshare. Bank of America is typically unresponsive to disputes as a valid contract has been signed.
Some clients think that they are purchasing a Grand Miramar contract, when in fact they are purchasing a Platinum Access Marketing contract which does not seem to have the same rights for owner's as a regular timeshare contract.
Grand Miramar Phone number:
Member Services USA/CAN: 1-877-839-3927
Reservations USA/CAN: 1-877-874-8901
FAX USA/CAN: 1-800-491-2906
Reservaciones México: 01-800-681-9546
Fax México: 01-800-681-9536
With all the complaining we have been doing I must say that it is the cleanest place we have ever been. They clean the pools everyday along with everything else. The people are very kind and helpful. Although the construction is going on all day till evening, at least that is a good sign....they are very busy. This is the off season so there aren't many people here but we are taken care of.
Tengo 5 meses intentanto recuperar mi dinero que inverti en un contrato de tiempo compartido con GM cuando lo compre me idjeorn cosas completamente diferentes a las que me dijeron cuando hable por telefono. estoy muy decepcionado y desde hace mas de 5 meses tengo intentando recuperar mi dinero. he enviado correos electronicos y llamada por telefono y me siguen negando el reembolso de mi dinero.
we were scammed by miramar; sent all our paperwork back upon arrival home; contacted profeco but every meeting they have set up, miramar does not attend. This has been going on too long. They claim they never got our paperwork
We just got back from our vacation and found all these complaints for the Grand Miramar they sold us a time share and we want out, we purchased last week, and we were offered all the things that other people were offered, gave our existing timeshare and $5000 as a deposit. Please let me know if there is a way to cancel.
Thats what we're trying to do. Did you have any luck?
Please email me
I was contacted by Royal Resorts Timeshare as to resale of time shares that the Grand Miramar told me would be sold as part of my purchase price. I have given them and Millenium Escrow $38,000.00 for escrow, sales tax, & 50% of closing cost. They had the correct price that Grand Miramar quoted me so I think that Grand Miramar, Royal Resorts Timeshare Resales, and Millenium Escrow are all working together to scam additional money after scamming the money that I paid for Grand Miramar.
We toured the Miramar this morning. We were promised $400 usd upon completion of the tour. We declined their offers to join their club.
The final manager we talked to Mike, (a short fat Texan) said during the presentationd we lied (not true)and he would not honnor our gift. It was all I could do not to pummel his fat ass into the ground. One of the Mexican employees pleaded with me to leave. Saying "you know this IS Mexico". Enough said. The breakfast was good and I was able to use their bathroom before leaving.
I feel bad for the Mexican staff. The "Manager" is a douche.
MWe toured the Miramar this morning. We were promised $400 usd upon completion of the tour. We declined their offers to join their club.
The final manager we talked to Mike, (a short fat Texan) said during the presentationd we lied (not true)and he would not honnor our gift. It was all I could do not to pummel his fat ass into the ground. One of the Mexican employees pleaded with me to leave. Saying "you know this IS Mexico". Enough said. The breakfast was good and I was able to use their bathroom before leaving.
I feel bad for the Mexican staff. The "Manager" is a douche.
purchased timeshare at Grand Miramar Club Spa and High-end Rental in Puerto Vallarta, Mexico for $48000 with 1. Guaranteed liquidation of timeshares: Mayan Palace for $35000 USD and Solmar for $30000 2. Guaranteed rental in 2Bed unit for $1,800 per week; all 4-weeks from 2011-2015 3. Buy back guarantee after 5-years at 60% of the then current value or purchase price ($135,000 USD) whichever is greater.