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GRAND MIRAMAR Timeshare Complaints

Grand Miramar Club & Spa All Inclusive, Puerto Vallarta Hotels, World Luxury Destinations

GRAND MIRAMAR Timeshare Complaints
  Legal Name:
Disyga, S.A. de C.V., TH Paraiso Azul S.A. de C.V.
  Resort sales locations
Puerto Vallarta
  Rental Companies:
High End Rentals, Horizon Property Managment, Luxury Vallarta Rentals, Holiday Vacation Management, Continental Resources
Hotel Representatives:
Cesar Mendez, Mark Gardea, Johnny Montalvo, John Monte

Common Complaints:

  • Salesperson offers a guaranteed buyout of a previously owned timeshare through one of their resale companies. Their resale companies have in house representatives and make the impression that they are one company. Luxury Vallarta Rentals was the former company, but that company has gone out of business, so they are now referring clients to High End Rentals. The difference between Grand Miramar and other resorts is that the broker fee seems to be paid through Grand Miramar directly, and is often a much higher amount (ie. $3000 - $5000)

  • The salesperson offers in house financing at a low introductory rate. When the client returns home they realize that the financing is actually a Bank of America visa card, which has been charged for the full amount of the timeshare. This is Grand Miramar’s method of ensuring that they get paid in full for the timeshare. Bank of America is typically unresponsive to disputes as a valid contract has been signed.

  • Some clients think that they are purchasing a Grand Miramar contract, when in fact they are purchasing a Platinum Access Marketing contract which does not seem to have the same rights for owner's as a regular timeshare contract.

Grand Miramar Phone number:
Member Services USA/CAN: 1-877-839-3927
Reservations USA/CAN: 1-877-874-8901
FAX USA/CAN: 1-800-491-2906
Reservaciones México: 01-800-681-9546
Fax México: 01-800-681-9536

To receive more information about Grand Miramar timeshare complaints and how to cancel it, send a WhatsApp to +52 333 239 6589, fill in the form in the contact section or call us at +1 714 277 3662.

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Read what other timeshare scam victims say:
259 Complaints
  • GordDecember 16, 2016, 1:06 pm

    I too have had major issues with this timeshare. I would also like to join the fight for justice with this corrupt timeshare. Count me in!!!

  • EdDecember 12, 2016, 9:15 am

    We are another couple to be scammed by Grand Miramar Timeshare twice around ! We purchased several years and were contacted by David to go to Mexico for a totally prepaid 4 days to get our money back and no more stress. Well, guess what we had to pay off liens, Capitol Gains, and Iva Tax THEN maintenance to be paid before receiving all our money back in 90 days ! Never happened to date and Richard is still around with his accomplice Vievienne L. or the dishonest dealings with Raul at D & D Woodward Management....their website emails are also a scam as they do not work...hopefully the Mexico Consulate here and perhaps where you are will help to enlighten this illegal actions of this company with tourists purchasing in good faith and loosing to scheme set up of the same persons dealing with a different selling company rather than Diamond. We are doing this so less people get ripped off believing that they will have
    have their money returned when the intentions of Grand Miramar Timeshare is to take advantage of each of us !

  • susieDecember 7, 2016, 8:30 pm

    Well lets get together and get a lawyer and go after Richard and Vivien Lewis and not the company the lawyer told me that if she lied she would lose her license which I don't think she is one Ms. Lewis says she is from Canada Richard is from England there has to be a way to make them resposible. I have a ton of paper work with their names on it. lets do some thing .

  • JockDecember 2, 2016, 9:48 am

    I just bough an upgrade at Miramar. They were supposed to send me the paper work. I was fortunate as I only paid the minimum. until I get confimation I'm keeping my money in my pocket The person I was dealing with is Ed Morath who said that Richard had been deported but I'm finding it hard to believe

  • Karin GDecember 1, 2016, 7:57 pm

    Ok I made the same mistake as Susi and others here have stated. Richard the Englishman and Vivienne Lewis, the supposed lawyer, need to be arrested and go to jail. Yes, I am willing to go after them we just need to form a group action lawsuit.

  • susieNovember 21, 2016, 7:19 pm

    Why don't we all get together and get a good lawyer and go after Richard and the lawyer Vivian Lewis I am willing maybe if we all stand together we will get something done.

  • susieSeptember 15, 2016, 2:39 pm

    The lawyer in this case wouldn't be Vivienne Lewis would it? we have been going through this for four years we have given them so much money that we are broke was any body ask to pay taxes and also a luxery taxes? we two gentlemen from New Mexico in Lake Chapala that was going through the same thing I wonder if they got any money back.

  • silviaAugust 31, 2016, 5:08 pm

    hace 16 dias tuvimos esta mala experiencia el Muy mal servicio al cliente . Toman ventaja de las personas de fuera .Ahora entiendo por que su hotel esta vacio todo el tiempo. . Hasta hoy entiendo por que esta solo ese lugar. Y finalmente entiendo en la presentacion ellos hacen ver todo perferctamente bien y cierto .pero en realidad ellos son unos estafadores y mentirosos acerca de todo. al final cuando figuramos mi esposo y yo que esto que nos ofrecian no podia ser real toda su generosidad y cortesia comenzo a ser ruda y grosera les dijimos que ya habiamos cambiado de opinion y que no estabamos interesados en la compra inos dijeron que eso no era un juego . justamente nosostros les habiamos dado la cantidad de 800dls los quisdimos recuperar y nos dijeron que ese dinero no se nos podia regresar por la elaboracion del contrato que nunca se llevo a cabo. De los

  • Marlene C.August 15, 2016, 12:42 pm

    Miramar al principio todos muy atentos, firmas el contrato y aun asi se niegan en darnos la reservacion , nos piden una actualizacion de nuestra membresia para poder usar en forma sus servicios, entonces que compramos? son unos estafadores estas personas de miramar!

  • Stephanie MorganApril 17, 2016, 8:41 pm

    IT is all a scam on the buy back. Yes, Richard asked me for 28.5% VAT and 16.0% IVA to be paid in advance and then re-imbursed on the backend. Don't do it. I don't know what I am going to do at this point in time. I want to pay what I owe in taxes which is the IVA and get my money. Anyone had any luck yet?

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