GRAND MIRAMAR Timeshare Complaints
Grand Miramar Club & Spa All Inclusive, Puerto Vallarta Hotels, World Luxury Destinations
- Legal Name:
- Disyga, S.A. de C.V., TH Paraiso Azul S.A. de C.V.
- Resort sales locations
- Puerto Vallarta
- Rental Companies:
- High End Rentals, Horizon Property Managment, Luxury Vallarta Rentals, Holiday Vacation Management, Continental Resources
- Hotel Representatives:
- Cesar Mendez, Mark Gardea, Johnny Montalvo, John Monte
Common Complaints:
Salesperson offers a guaranteed buyout of a previously owned timeshare through one of their resale companies. Their resale companies have in house representatives and make the impression that they are one company. Luxury Vallarta Rentals was the former company, but that company has gone out of business, so they are now referring clients to High End Rentals. The difference between Grand Miramar and other resorts is that the broker fee seems to be paid through Grand Miramar directly, and is often a much higher amount (ie. $3000 - $5000)
The salesperson offers in house financing at a low introductory rate. When the client returns home they realize that the financing is actually a Bank of America visa card, which has been charged for the full amount of the timeshare. This is Grand Miramar’s method of ensuring that they get paid in full for the timeshare. Bank of America is typically unresponsive to disputes as a valid contract has been signed.
Some clients think that they are purchasing a Grand Miramar contract, when in fact they are purchasing a Platinum Access Marketing contract which does not seem to have the same rights for owner's as a regular timeshare contract.
Grand Miramar Phone number:
Member Services USA/CAN: 1-877-839-3927
Reservations USA/CAN: 1-877-874-8901
FAX USA/CAN: 1-800-491-2906
Reservaciones México: 01-800-681-9546
Fax México: 01-800-681-9536
Lo peor que pudimos aver hecho fue aver invertido en este resort, hasta la fecha despues de casi 2 años de intentar cancelar no nos resuelven y seguimos pagando ! esto es un abuso de parte de miramar, jamas compren algo con ellos porfavor.
Help!! We are staying at Grand Miramar now.
We are meeting again with Richard for breakfast
They already got our passports and DL
We supposingly are here to get our money back fromt the buy back program. They have gotten $15,000 in Guadalahara in Aug 2015. They flew us down
We keep getting deeper!
They promise us money.
We just want to sell our timeshare here at Grand Miramar.
Now to get our buy back money we have to Mexico IVA tax 16% and federal tax of 28%
58,000 dollars. Before we can get our checkMailed to us. 2 separate transactions. Back in US.
We need help! Richard is the the guy We are dealing with.
Is this a scam?
Please Help.
Worst attention ever, worst investmen ever , i feel very upset with those resort people that only sell me a bunch of lies, nobody needs this , i really feel very ashamed and now i paying for my mistake , my husband get sick of stress thanks to this situation , finally we found MTS , hope we can get out of this nightmare.
Me quedaron muy mal estas personas, de verdad no los recomiendo nada, porque en si todo los beneficios que nos prometieron antes de firmar el contrato no recibimos NADA de eso , tanto dinero que nos cobraron para nada , estamos ya en proceso de cancelacion.
Grand Miramar has a new scam Legacy Centurion be careful. watch for the Englishman and attorney. this is a better scam than diamond management group. they will tell you diamond has liens on your properties and will sell them on you. Then when you try to cancel your contract with Legacy Centurion they also try to get you to forgo your investment with Grand Miramar saying you need to sing their documents... BE CAREFUL
new scam legacy centurion. same sales manager and new pitcher an attorney. get you there on the promise to help. then tell you your owe diamond. pay it off and they will get you back your money with a new one year contract not a 5year one.. be careful his is grand Miramar scamming again all payment go to them..
grand Miramar has a new scam. they take you to one or the cities new. company legacy centurion. tell you they are going to help you.get you there then tell you diamond has liens on your properties. pay off the liens and they will get you all your money back in one year..check and no liens are on your properties diamond is given all information from the sales manager ( guess who) or a new face an attorney. then diamond calls or emails you with information from your meeting.. DO NOT SIGN ANYTHING THAT STATES ANY DEBT TO DIAMOND.
No es justo que este resort siga operando de esa forma, tambien tuve una mala experiencia con ellos po lo cual JAMAS recomendaria ni siquiera ir un fin de semana , tuve muy mal trato , pero por mi esposa acepte ir , nuestro mayor error fue asistir a una presentacion de tiempo compartido lo cual una ves ahi nos convencieron de tal forma que firmamos , despues de ahi nos empezaron a cargar una serie de servicios que nisiquiera utilizamos , ahi empezaron los problemas, y asi me puedo ir , finalmente estamos en el proceso de cancelacion y creanme que se han portado de lo PEOR durante el proceso.
Please, please do not give any of these Mexico timeshares your money. Stick to major worldwide brands. We were scammed out of over $8K of our retirement fund when we canceled a transaction after we thought better of it. They tell you that you'll forfeit around $2K to Grand Miramar, but what they don't tell you is that Diamond Management Group will hit you for "lost commissions" and "title search." Since when does any realtor get paid for no sale. I checked with my current timeshare owner (Marriott) and it turns out they lied about doing any title search. Marriott was never contacted. If you sign anything, you are going to be out a lot of money. Be warned.
Many times some people advice me about this resort, but i didny paid much attention to that .. actually i struggling in a situation so hard with this resort, at firts time you need to know that the worst of all is the cost of the maintenance fees, they are totally insane, something that no one can afford