NH KRYSTAL Timeshare COMPLAINTS

Qué PESADILLA en NH Krystal Cancún! Me vendieron la mentira de que mi semana de tiempo compartido se revendería fácil (me prometieron contraseña para reservar vía Expedia), pero al final NADIE contestó mis llamados y sigo atrapada con cuotas eternas. Siento que tiré mi dinero y mi tiempo a la basura… nunca más!

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Compré la membresía

En mayo compré un tiempo compartido pero se que es un fraude porque me dijeron que lo iban a rentan y que me iban a dar un porcentaje de las rentas cada año en enero tengo que pagar 18000 de mantenimiento y ya no puedo pagarlos aparte la mensualidad de 5000 pesos y el contrato es Copia que ni siquiera me han dado el original.qye puedo hacer

Muy mala experiencia tuvimos nosotros al ser envueltos en el fraude de tiempo compartido con este resort, cabe mencionar que todo lo que nos dijeron durante la presentacion fueron puras mentiras, nada fue cierto y durante 3 años hemos estado aguantando esto , usamos muy pocas veces la membresia y nos cobraban cada mes como si vivieramos ahi.

My husband and I went to Cancun and after we went to presentation with Krystal international vacation club we give them our money in exchange for the promises that are totally false. They told us that it was an investment opportunity not a timeshare I asked directly to Ludwick if it was a timeshare and he said no is an investment opportunity they offer a one bedroom suite with a lot of options they told us that we can use 2 weeks out of the year one week with 4 people in the room and one week with only two people they are liars they also said there are no blocked out daysI told him I can only take vacation in December and in the summer, that is another lie and I am so upset because I told them up front I can't take vacation time but only on those dates now I threw my money away the room for renting are not renting and I can't use the timeshare because when I can go I'm working also the company they told me it was going to rent my investment opportunity has different types of memberships in Cancun the crystal people said there were going to take care of everything and that I only going to be worried of getting the checks but when they called for me to pay the fee and I paid they never explain the different types of memberships to me so after 3 days I went to the website to check how the business was going and for my surprise I couldn't even find the ad, I immediately called and that's when they took their time to explain to me that I own a basic membership and that is my responsibility to not only create the ad come up with a warning place the ad contact the client , make the reservation, collect the money, and if they have any problems in Cancun solve the issue for them. I've been trying to call call either to cancel or to get what I was promised for the money I already give them but they came out with the solution but of course it only benefits them they told me but if I want to go on December or during the summer I have to upgrade my membership and that they would give me a discount so I only have to pay $4,800 and they also told me but I do not have to lock off option they are scammers