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NH KRYSTAL Timeshare COMPLAINTS

NH Krystal, Eskape by Krystal, Krystal, Krystal Adventure Plus, Krystal resorts, Krystal Altitude, Hoteles Krystal, Krystal Urban, Krystal Grand, Krystal Beach

NH KRYSTAL Timeshare COMPLAINTS
  Legal Name:
Hoteleria Chicome S.A. de C.V.
  Resort sales locations
Cancun, Puerto Vallarta, Ixtapa
  Resort collections
Concord Servicing Corporation
  Rental Companies:
Continental Connections, R.S.I (Resorts Solutions International)
Hotel Representatives:
Rafael Septien, Ray Rubio, Luis Farias, John Payne, Martha Gonzalez, Cynthia Saldivar, Laura Gonzalez

Common Complaints:

  • Offer to rent out their Krystal timeshare weeks for a high profit
  • Guarantee that they will resell or trade in a previously owned timeshare.
  • Salesperson claims that the client will receive a password to book their vacations easily through a site like Expedia or Orbitz
  • Offer an annuity program where clients are promised to get their full investment back after 25 years if they pay an extra 5-7% of the purchase price to Lloydshare, the third party company that organizes the annuity. The salesperson makes claims that they are the same company as Lloyds of London Insurance.

Krystal Phone number
Phone: +52 (998) 848-9800
Toll Free: 01 800 KRYSTAL (5797 825)
Fax: +52 (998) 848-9813

To receive more information about NH Krystal timeshare complaints and how to cancel it, send a WhatsApp to +52 333 239 6589, fill in the form in the contact section or call us at +1 714 277 3662.

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Read what other timeshare scam victims say:
151 Complaints
  • Travis HApril 12, 2012, 10:15 am

    We purchased our timeshare at the Krsytal cancun in 1995.  they told us many things about making money on renting but just wanted to stay there.  Enjoyed out stays the first 4 years than skipped a few as we got more kids.  They said if we did not use our 2 room timeshare we could split the rooms to make 3 rooms.  They also said we only had to pay the maintenance fee when we stayed.  This of course was a lie but we upgraded in march 2009 to a 3 room.  Our existing bill was $0.00 at that time and after we paid the $4500 extension upgrade they immediately billed us for back years on maintenance fee's.  Never trust these people as they constantly try to squeeze money form you.  The place is worth the stay but the Timeshare promises are very deceptive. 

  • Royce and SuzanneApril 12, 2012, 10:15 am

    We  were scammed big time by Krystal.The pack of lies was very well presented.  There does not seem to be any accountabilty from the chain that own the hotel.  They act as if those theives do not exist.  Will not respond to complaints.  The goverment does not want to hear either.  We can boycott Mexico.  Maybe with time someone will take action.
     
     

  • RandolphApril 12, 2012, 10:15 am

    Hi I have a time share from Krystal that appeared to be very good and paying them for 2 years now, however I never had the chance to use it and when I requested something from them they're attitudes were totally different then when they had me there 2 years ago wanting me to join. I have been recently contacted by a collection agency which spoke to me unethically and threatened to garnish my wages

  • Denise HowellApril 12, 2012, 10:15 am

    I NEED HELP WITH CONTACTING KRYSTAL AND WHO TO TALK TO.  WE HAVE A TIMESHARE THERE THAT WE HAVE HAD SINCE ABOUT 1997.  WE HAVE NEVER PAID MAINTENANCE FEES UNLESS WE USED IT.  NOW WE GOT A COLLECTION LETTER FROM YOU SAYING THAT WE OWE $1000 SOMEWHAT DOLLARS AND WE HAVE NEVER PAID UNLESS USED AND WE HAVE NOT USED IT IN YEARS!  IT WAS A RESALE WHEN WE GOT IT AND I NEED TO CLEAR THIS UP BECAUSE IT IS ON MY CREDIT REPORT AND I AM NOT PAYING FOR SOMETHING THAT I HAVE NEVER HAD TO BEFORE. PLEASE LET ME KNOW WHAT I CAN DO OR A NUMBER I CAN CALL AT THE RESORT TO FIND OUT.  THANK YOU.
     
    DENISE HOWELL

    • MONICA KApril 12, 2012, 10:15 am

      please send me your case?, you dont to pay anything. regards

  • MONICA KApril 12, 2012, 10:15 am

    Escribanme su caso a [E-mail] podemos recuperar nuestro dinero....necesitamos ser minimo 30 personas....no tiene que pagar nada
    Please write me your case and send it to me at [E-mail] we can get our money back...we need to be at least 30 people.....you dont have to pay anything .
     please subget KRYSTAL
    Monica 

    • MOEApril 12, 2012, 10:15 am

      please write your email so we can submit our case. This blog hides emails so you have to write it in a nonconventional way. For example: The guy who participated in deceiving me, Chris Parker, his email is [email] but it doesn't show here, so i'll try this: the id is [email] and it is operated by [email] I'm waiting for your email on this page. thank you.

      • StaceyApril 12, 2012, 10:15 am

        My email is my full name at [email] dot com. I look forward to hearing from you

  • LeahApril 12, 2012, 10:15 am

    NH Krystal timeshare is a complete scam! Were guaranteed easy rental through a rental agency and in years have never seen one single rental of our unit. We have zero intention of ever using the timeshare and are not looking for initial investment back but just want out of a contract that is forcing us to pay these maintenance fees for something we will never use!

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