NH KRYSTAL Timeshare COMPLAINTS
NH Krystal, Eskape by Krystal, Krystal, Krystal Adventure Plus, Krystal resorts, Krystal Altitude, Hoteles Krystal, Krystal Urban, Krystal Grand, Krystal Beach
- Legal Name:
- Hoteleria Chicome S.A. de C.V.
- Resort sales locations
- Cancun, Puerto Vallarta, Ixtapa
- Resort collections
- Concord Servicing Corporation
- Rental Companies:
- Continental Connections, R.S.I (Resorts Solutions International)
- Hotel Representatives:
- Rafael Septien, Ray Rubio, Luis Farias, John Payne, Martha Gonzalez, Cynthia Saldivar, Laura Gonzalez
Common Complaints:
- Offer to rent out their Krystal timeshare weeks for a high profit
- Guarantee that they will resell or trade in a previously owned timeshare.
- Salesperson claims that the client will receive a password to book their vacations easily through a site like Expedia or Orbitz
- Offer an annuity program where clients are promised to get their full investment back after 25 years if they pay an extra 5-7% of the purchase price to Lloydshare, the third party company that organizes the annuity. The salesperson makes claims that they are the same company as Lloyds of London Insurance.
Krystal Phone number
Phone: +52 (998) 848-9800
Toll Free: 01 800 KRYSTAL (5797 825)
Fax: +52 (998) 848-9813
This is indeed basically a scam. The review above is very accurate. Every time you sau "no", someone else comes by "to make sure we were treated well" then makes a "better" offer. We said yes when we were given what we thought was a great deal... Signed plenty of paperwork, thank God (more like my wife) we reviewed the Ts&Cs that same night. All the stuff that made us sign up wasn't there! Keep in mind- YOU HAVE UP TO 5 DAYS TO CANCEL! We canceled the next day, they tried to convince me all was good but when I insisted they did in fact provide with with a cancelation agreement whereby I got all my money back. Avoid the stress and stay away from them!
Hace meses que me libre de los cobros de estas ratas, de verdad que no se metan con ellos, el mas grande error que una persona puede cometer creo que es involucrarse en los tiempos compartidos , me quedo de leccion ,jamas volver hacerlo , saludos y mejro inviertan en otra cosa.
Hello , just dont try to understand how bad could be to get a membership with this resort, this persons are experts on the field, so please dont let them sell you something here, i have a bad experience with those guys and i feel very ashamed of that , i wish that never happened.
Desafortunadamente acabo de comprar un tiempo compartido en hotel krystal, y hasta ahora leo los comentarios, seguramente caí en este fraude, me gustaría contactar al Sr. Augusto Rodríguez, para poder comentar más al respecto y tratar e hacer algo.
Muy mal este resort, de verdad que jamas pense que esto de los tiempos compartidos fuera tan engorroso!! no puedo creer que mi esposo y yo caimos en el juego de palabras de los malditos vendedores, pensando que seria una buena inversion , ahora me doy cuenta que es todo lo contrario , ayuda ! hemos perdido mucho dinero !
Hi there to everyone, well a year ago I was a victim of this resort, they used to promise many things that cant a fford , my husband was involved on a very annoying situation with the manager of this resort, all those people who think that purchasing a timeshare is a good idea, think about 2 times please before give some money.
They have not returned our calls or emails since our return home. What was the out come of disputing the charges with the credit card company. They are further expecting additional monies on Oct 15th of the last year. I don't wish to pay. Please help me, i want to cancel!
They are a big scam!!! Be careful and don't buy there you will be very very sorry, like the rest of us. WE haven't stopped looking for a way to get our money back. Hopefully they will get what is coming to them. Help us to cancel our timeshare!
We were also scammed. They claim they don't misrepresent themselves. Yet the promises and the drinks ease you into signing. Once you've done that, you are screwed. Through all the other initials on your contract, you realize you initialled, that they don't misrepresent themselves. Now you are up the creek.
First time around they lie like crazy, pressure you and wear you down. Next time around they send you upstairs for screw-job #2. This time they empathize with you and act like they want to fix your problems and in the end it's just an up-sell. Be careful!!! STAY AWAY FROM THEM!!