NH KRYSTAL Timeshare COMPLAINTS
NH Krystal, Eskape by Krystal, Krystal, Krystal Adventure Plus, Krystal resorts, Krystal Altitude, Hoteles Krystal, Krystal Urban, Krystal Grand, Krystal Beach
- Legal Name:
- Hoteleria Chicome S.A. de C.V.
- Resort sales locations
- Cancun, Puerto Vallarta, Ixtapa
- Resort collections
- Concord Servicing Corporation
- Rental Companies:
- Continental Connections, R.S.I (Resorts Solutions International)
- Hotel Representatives:
- Rafael Septien, Ray Rubio, Luis Farias, John Payne, Martha Gonzalez, Cynthia Saldivar, Laura Gonzalez
Common Complaints:
- Offer to rent out their Krystal timeshare weeks for a high profit
- Guarantee that they will resell or trade in a previously owned timeshare.
- Salesperson claims that the client will receive a password to book their vacations easily through a site like Expedia or Orbitz
- Offer an annuity program where clients are promised to get their full investment back after 25 years if they pay an extra 5-7% of the purchase price to Lloydshare, the third party company that organizes the annuity. The salesperson makes claims that they are the same company as Lloyds of London Insurance.
Krystal Phone number
Phone: +52 (998) 848-9800
Toll Free: 01 800 KRYSTAL (5797 825)
Fax: +52 (998) 848-9813
I may be the first to say this... but maybe we should all get together and sue the company. with such false information and representation i'm sure we could sue the pants right off those people.
We paid it in full but did not use it. We are thinking of sending them a registered letter with a request to cancel the contract and get some money back.
Please take my warning and NEVER STAY AT A NH KRYSTAL! Do not even waste your time and sit through a timeshare presentations.
BEWARE!! DO NOT GET SCAM WITH KRYSTAL!! DO NOT BELIEVE WHAT THE SALESMEN SAY UNLESS IT IS TYPED IN THE CONTRACT!! IF IT IS NOT TYPED IN THE CONTRACT, KRYSTAL WILL NOT HONOR WHAT WAS TOLD TO YOU DURING THE SALES PRESENTATION!!
We bought a timeshare at the end of July 2012 and were told that because of my Mom's age she qualified for their "accelerated program" When I called to get information on the program because it did not come with our Owner's material I was told that they stopeed the accelerated prgram years ago! Very upset! Totally lied to and mislead!
We have been screwed so many times trying to get our timeshare sold. I would like to get in touch with you to see if you can help.
I ended up purchasing their timeshare because the salespersonel guaranteed that they would trade my timeshare and pay the difference but it was a big fat lie they didn,t trade me anything i am now the proud owner of two timeshares what a scam
The location was nice and as you leave the cancun airport there is a group of people in blue shirt saying they can get u deal on excursions but you have to sit through a 90 min presentation. Its not 90 min its more like 4 hours do not buy. Search Google for rafael septen and Krystal scam. You'll have to say no about a dozen times they'll make it seem like a no brainier to invest don't do it get your excursion tickets and leave. Its starts in the airport so the government must know about it which is a shame.
1. Michael, our salesperson promised us a code number that we will be
able to put in at any airfare ticket sites on the internet as a whole
seller and therefore getting discounts on air fare for up to “65% of
the original price” (according to him). He even showed us a demo of how he goes to a site
name Kayak and on the bottom of the site, they had a place where you
needed to put this code in and to get a discount of more than 50% on
the list price. BOTH ME AND MY WIFE SAW THIS WITH OUR OWN EYES. Since
then, we constantly were asking thousands of times for this code only
to find out that this was a LIE.( LIE#1)
2. The reason that we purchased this timeshare was for an INVESTMENT
ONLY. Michael approached us with this deal as an investment. We
discussed with Eduardo the same fact and so did we with you. We had
nor do we have now a reason to purchase a timeshare for our own use.
3. At the discussion, Michael and afterwards Eduardo have told us
specifically that once we sign the contract with you, Continental
Corporation has already rented the room for the rest of the season
therefore we will be paid the sum of $21,000 on November 1, 2012 (LIE
#2).
4. At the discussion about Concord Corporation, it was mentioned by
Michael “YOU DON’T NEED TO DO ANYTHING, THEY DO EVERYTHING FOR YOU”.
After we spoke to Concord Corporation, we understood the reality that
Concord’s only function is to advertise the availability of the unit,
and even that has to be paid by us. A fact that was never mentioned
(LIE#3)!!!
5. Lloyds Corporation in England has nothing to do with this
transaction. THE LLOYDS CORPORATION WHICH YOU REFERRED US IN THE
TRANSACTION HAS ITS MAIN OFFICE IN PANAMA CITY AND IS A COMPANY OF
SHARLETAN’S THAT PROMISED US A GAIN OF 23% RETURN ON MY INVESTMENT EVERY YEAR. Something that everybody knows is a FRAUD after Berney Madoff’s
scam !!! (LIE#4)
6. We discussed this issue with the United States Council in Cancun
and the Mexican council in New York City. Both of them are aware of
your scam and are currently working on a legal way to put a stop to
it!
i have been looking for help just to get to used my timeshare but knowone will retrun my calls or emails .....it would be nice if i know how to get my money back...