PUNTA PACIFICO, Encanto Bahía Timeshare COMPLAINTS
Punta Pacifico, Encanto Bahía fractional ownership, Diamond Bay by Bloom
- Legal Name:
- Compania Hotelera Nadia S.A. de C.V.
- Resort sales locations
- Mazatlan
- Rental Companies:
- Phoenix Vacation Property Management, Premier Vacations, Swap Global Vacations
- Hotel Representatives:
- Alfredo Marcq, Vladimir Jimenez.
Punta Pacifico o Encanto Bahía is a small, relatively new resort in Mazatlan, Mexico. It is only partially built, and they are selling units on a pre-construction basis. The clients often complain about their lack of compliance with the 5 day cancellation policy and their lack of availability to book when they want to use it. They also use rental and resale scams to increase their sales.
Common Complaints:
- Salesperson claims that they prefer if the client does not use the timeshare week. Punta Pacifico o Encanto Bahía offers to pay the client a high rental price per week for the next five years to not stay at that particular resort because they wanted to keep as many units available as possible to have enough rooms available for other prospective buyers who might come to view the property.
- Punta Pacifico o Encanto Bahía uses resale agents that guarantee the sale of an old timeshare within a 90-120 day period. They promise high resale prices, so that they can induce buyers into purchasing larger amounts for their Punta Pacifico/ENcanto Bahía timeshare package.
- Have clients sign a Cardholders Acknowledgement that states "I realize and understand that the earnest money deposit I have credited towards my purchase contract is non-cancellable and non-refundable, as my purchase agreement has no provisions for a rescission period." This statement is in opposition to the 5 day rescission period allowed by Mexican Law.
Punta Pacifico o Encanto Bahía Phone number:
Toll free 1866 978 6826
mex. 6699 101400
two days after we made a clain to cancel and the time pass by and they did not give an answer either return our calls
PLEASE DON'T GO TO EL CID AND DON'T BUY A TIMESHARE!
Buying at El Cid was the worst mistake of our lives and right now we are stuck with it, they don't want to give us our deposit back.
PLEASE DON'T GO TO EL CID AND DON'T BUY A TIMESHARE!
Buying at El Cid was the worst mistake of our lives and right now we are stuck with it, they don't want to give us our deposit back.
they wasted 2 hours of my time and they want me to give them $6000 without knowing a single thing about them or how they operate. TRY AGAIN.
We have had nothing but trouble with this company since we purchased just seven months ago. They also have not sent us a bill on two different months and then called stating they are going to take money directly out of our checking account! We have all of our payments in to them, so they can't say we are behind on anything!
me dijeron que tenia que reservar antes para hacer uso de mi tiempo compartido, que es eso??? llevo 3 años con mi tiempo compartido y no he podido usarlo!!!!!
I am a sales person so i know how selling works, i went to vacation mazatlan and i was invited to a timeshare presentation, i qualified for some gifts, so i went, i was held there for 5 hours, they said it was a 3 hour presentation, they gave me a lot of options to me it all sounded fishy!
I had a horrible experience at La Jolla!! Not only was the presentation 3 hours (promised 90 minutes), but they DID NOT give us what they promised for going.
I DON'T KNOW HOW IT IS POSSIBLE TO BE SO TRANSPARENTLY CORRUPT.
If you don’t use your time share week, we buy it back and will send you a check. LIE.