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VILLA DEL PALMAR Timeshare COMPLAINTS

Villa del Palmar, Villa del Palmar Flamingos, Villa del Palmar Puerto Vallarta, Villa del Arco, UVC, Universal Vacation Club, The Villa Group, Villa la Valencia

 VILLA DEL PALMAR Timeshare COMPLAINTS
  Rental Companies:
Imperial Property Management, Enterprise Travel International, Regal Resales and Rentals,Value Trade World, Continental Connections

Based on what clients have told us when requesting for our help, we decided to let people know hereby about the complaints received day by day and how people have been affected by Villa del Palmar.

Villa del Palmar is a resort that belongs to Villa group timeshare in different locations throughout Mexico like Cabo San Lucas, Cancun, Islands of Loreto, Puerto Vallarta & Riviera Nayarit. Villagroup time share resorts count with different recreational spots like pools, tennis courts, gym, spa & nearby golf course for you to enjoy and experience a relaxing vacation in a place where you can find from villas to condos, suites and penthouses, all for public in general there is no “only members” area.

Villa del Palmar timeshare reviews show that regardless of all amenities that these resorts offer they are scam experts at what they do, the Villa group timeshare personnel know how to talk like professionals, negotiate like professionals and rob money from you like professionals, many people have fallen victim, so protecting yourself from a Villa del Palmar timeshare scam is the best thing you can do.

It is obvious that resorts will worship their company and submit about their great services on forums created by themselves, this is a new tactic that resorts are using to not appear as bad as they are. So, when you search about Villa del Palmar complaints you’ll find yourself with many articles or websites that mention totally the opposite, these again, is work done by them. Luckily there exists reliable websites that expose what they really are. 

Villa del Palmar Complaints

Villa del Palmar’s sales area has a well recognized reputation because of the lies, scams and salespeople misrepresentations of the contract just for you to sign up for a timeshare with Villa Group. Under so many complaints about Villa del Palmar timeshares, the pressure and lies from the salesperson are the most spotlighted ones in forums around the web and the main reason for a vacation to turn into a nightmare. 

Villa del Palmar sales associates like any other sales person will tell you the wonders you want to hear in order for you to make a purchase, starting for example with offers of fascinating gifts just to attend a sales presentation. Then, lie about timeshare presentations lasting only 90 minutes, but at Villa del Palmar you can be up to 4 hrs in one, just to end up being one more victim of the Villa Group scam.

Do not let their astonishing words lure you away from reality, it is extremely important to read the contract before signing. Usual Villa del Palmar timeshare complaints in reviews forums are from people being attracted by the salesperson's promises and enden up with something totally different. The contract clearly states that any verbal promises made by the sales representative that are not noted on the contract are completely invalid.

Villa del Palmar timeshare salespersons affirm that owing a space with them is the best investment you can do in your life, really? investment? There will be no economic income, no renting, no reselling, you are only paying for future vacations at a high price, for the same place and date, period. Purchasing a membership at Villa del Palmar is not an investment, and it’s also stated in the contract. Thus one more lie, one additional to Villa Group timeshare scam.

Being a member of Villa del Palmar timeshares is not as glamorous as advertised, among so many Villa group complaints, not in conformity with having purchased a membership with them is the predominant.

If you are a current owner of a timeshare at another resort, the sales associate at Villa del Palmar, will offer you a trade in, promising to sell your existing timeshare and give you a better one with them. One of the major Villa Group timeshare scams is exactly that, the sales associates will “sell” your existing timeshare through a resale company and give you a better one with Villa del Palmar, but you end up owning both timeshares. This scam is being spread around all the resorts belonging to Villa Group, such as Villa del Palmar Cancun timeshare and Villa del Palmar Cabo timeshare

Instantly, the urge to contact the person that lied to you arises, and the attempt to reach them starts. You then realize that you can’t get in touch with the salesperson, what happens is that sales people change their name oftenly so you can’t get in touch with them, some others change from resort since they’re already burned at the one they are at. This can occur at resorts, Villa del palmar flamingos rentals companies.

It’s crucial being informed about any type of association before getting into any resale or rental company, many of these promise to list your timeshare and sometimes insist they have a buyer interested in your property, however you have to provide an upfront payment, red flag, most companies that ask for an upfront fee are not a legitimate company. 

Now, something that’s true but they don’t tell you is that they are not obligated to sell your timeshare, so what they do is inform you they’ll take your timeshare and sell it, but they really just put it into their inventory, which is considered as listing, and keep you there waiting while you remain paying until a buyer magically appears, or you simply stop paying thinking your free from them, obviously the selling process never goes through and you end up owing them and sent to collections. 

Villa del Palmar usually works with Monterey Financial which is a collection and at once a financial company. 

Another common lie that sales associates at Villa del Palmar mention is when you finally decide to start with your Villa del Palmar timeshare cancellation process, they affirm that your contract is under the United States Law because their headquarter office is located in San Diego, which is not true, the contract is under the laws of the place where the purchase was made, so if the contract was signed in Mexico means it is under the laws of Mexico

Additionally, the repeated lie regarding the rescission period, which if it has already passed, you cannot cancel. Fairy tale, according to the Mexican Law you have a recession period in order to ask for your Villa group timeshare cancellation, though it's not stated in the contract. 

You must be very cautious as some parts are not stated in the contract and can affect you significantly. Besides not containing the rescission period clause, it also does not include the contract cancellation clause, where it mentions that you are able to cancel the contract, evidently they don’t want you to ever abandon them.

In some cases, other clauses are included in the contract but do not help you somehow, instead it can cause an impact when attempting to cancel your membership. As for example, the 30% penalty fee if you request for the cancellation of the contract, warning, it clearly mentions the cancellation request only, it does not mean that by paying the 30% penalty, they’ll cancel the contract. When the time comes, you’ll be told that the cancellation application was not successful and you’ll remain having the contract. Don’t keep falling into their tactics to get more money from you. 

Moving further with another scam tactic is at the moment of signing your agreement, salespeople will eventually tuck in a waiver where you rescind your right to cancel your timeshare contract, this eventually would be their shield at the moment of trying to cancel your Villa del Palmar timeshare contract. Though a waiver is an illegal action in Mexico, they recur to it hoping not to get caught, otherwise they would be penalized. Therefore making you sign it it’s one of their fraudulent missions.

Between many of Villa Group timeshare reviews you can also find about Villa del Palmar’s customer service, which honestly is not like how they brag about it, its customer service is awful. They never answer the phone, and if they do answer, quote, “whatever problem you may have can be solved by paying a fee”. Sales assistants never know when to just stop with their sales practices.

Villa del Palmar Complaints

Bottom line, be prepared to be harassed by the sales staff if you are not a current Villa Group timeshare owner yet and scammed when you are one.

If you plan on attending a sales presentation or get tricked into one, inform yourself before making any kind of purchase, and even if you are rushed, read the contract carefully before signing it. Make sure that what you were told is stated clearly in the agreement, ask as many questions, doubts you have or if there is something you don’t legibly understand. Remember it’s your money, it’s your purchase, IT'S YOUR CHOICE!

Phone number

01 800 253 0386

To receive more information about Villa del Palmar Timeshare complaints and how to cancel it send a WhatsApp to +52 333 239 6589, fill in the form in the contact section or call us at +1 714 277 3662.

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Read what other timeshare scam victims say:
280 Complaints
  • Martin WhiteJuly 16, 2024, 12:44 pm

    I recently bought a timeshare with Villagroup, but I've decided I no longer want it. Does anyone have experience with Villagroup timeshare cancellation? Any tips or advice on the best way to go about it would be greatly appreciated.

  • Pia WidemannJune 26, 2024, 12:14 pm

    I have had a very frustrating experience with Villa del Palmar Cancun, and I feel compelled to share my story among the many Villa del Palmar Cancun timeshare complaints. The sales tactics used were extremely high-pressure and deceptive. They made numerous promises that turned out to be false once I signed the contract.

    Attempting to get any assistance or resolution from their customer service has been an absolute nightmare. They avoid addressing my concerns, and I have been met with nothing but unhelpful responses and delays. It’s clear that they are more interested in trapping customers in their contracts than providing any real value or support.

    I strongly advise anyone considering a timeshare with Villa del Palmar Cancun to think twice. The entire experience has been stressful and disappointing, and I wouldn't want anyone else to go through what I have. This company needs to seriously reconsider how they treat their customers and handle complaints

  • Dan HennesseyApril 21, 2023, 2:39 pm

    Quite possibly the biggest mistake of my life. Kurtis Jensen lies with the best of them. Nothing he told us was true. Complete waste of hard earned money.

  • Kimberly HessNovember 12, 2022, 1:04 am

    I’m a prisoner for the rest of my life. I’m so frightened ! We just bought on October 7, 2022. Every thing I have read in the comments are exactly what occurred when we were in the presentation. How will I ever survive this horrific financial doom❓

  • Laura WilcoxApril 27, 2022, 4:39 pm

    This place is an absolute scam! While the resort was beautiful beware of the residence program they try and strong arm you into. They make a lot of claims and promises they cannot uphold. They even charged our credit card without our permission for $4000 after we cancelled. When we asked to talk between us they would not let us and I had to beg and yell at them to let us leave the presentation after 3 hours of sitting and having them talk us into it. When we finally got some space and felt we wanted to move forward based on the fact that they have bonus weeks with RCI Signature properties and promised guaranteed weeks at all Disney resorts for set prices we bought based on that fact. They even showed us pictures of the Disney properties we could use. Only to leave and do some research and find out Disney left RCI earlier in the year and they could not back what they promised us which was the reason we enrolled. When we called to cancel we got the run around and then they charged our credit card $4000 for using the upgrades they gave us when we bought. Well when we bought we didn't have the intention to cancel until we realized they lied to us. We would not have used anything they gave us thinking we would cancel but being lied to about whats included should void the contract altogether on every level. When questioned about it they said they didn't know about it and that we could use it just at other prices. Not what we agreed to. Fraud!! Run Run Run away and do not believe anything they tell you.

  • Mary StairMarzo 29, 2022, 11:33 am

    The executive from Villa del Palmar Flamingos called several timeshare offering a free voucher for 3 nights and 3 days. I thought about it for a bit and when I told her that I was not interested on the 3rd or 4th call, she abused me verbally. Beware of this place and any free offers they tell you about, these people do not seem to have any regard for other people respect and it seems they can go down to any level.

  • Matthew E. MosesMarzo 28, 2022, 11:55 am

    We were on vacation on Febuary 2019 to Villa del Palamar and we got scammed. It sounded so grat at the timeshare. We had nomoney and had to borrow money to just pay upfront fee. To this day we are still paying and every time I call to find out about the unit. We only get: O we are atill working on it! I have been listening to this form almost a year. We don´t have this that much of moneu and I don´t want to ruin our credit this is so disrespectful.

  • Savannah SmithDecember 21, 2021, 3:26 pm

    I regret so much doing business with the salespeople at Villa Flamingos, they are so misleading, they convinved us that this was a much better deal than the one we had at Sheraton in Florida, but honestly I´d rather stay in a motel the worst part is I signed a peper but I didn´t get any kind of contract. Now how do we proceed to cancel? they don´t even take our phone calls.

  • Olivia KNovember 4, 2021, 1:52 pm

    I’ve had nightmares since dealing with this company. I terribly regret buying a timeshare in Villas del Palmar. I feel like my rights have been violated. They told us I could rescind my timeshare contract even after five years of being an owner, and we just realized we had a period of five days??? I can't believe this!!!!! Now I’m still stuck with a property I don't want to keep paying

  • Alexander MNovember 4, 2021, 12:48 pm

    We were scammed by Grupo Villa during our vacations in Los Cabos, they had us for more than 5 hours under pressure and giving us alcoholic drinks. Now that we enter these forums we realize that everything is part of the trap to deceive us and make us sign the contract. Since we already wanted to leave the presentation, we forcibly signed the contract. The next day we returned with our cancellation letter and they did not accept it. It's been 3 months me and my wife fought through several emails and Villa del palmar still can’t give us a resolution.

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