VILLA DEL PALMAR Timeshare COMPLAINTS
Villa del Palmar, Villa del Palmar Flamingos, Villa del Palmar Puerto Vallarta, Villa del Arco, UVC, Universal Vacation Club, The Villa Group, Villa la Valencia
- Rental Companies:
- Imperial Property Management, Enterprise Travel International, Regal Resales and Rentals,Value Trade World, Continental Connections
Based on what clients have told us when requesting for our help, we decided to let people know hereby about the complaints received day by day and how people have been affected by Villa del Palmar.
Villa del Palmar is a resort that belongs to Villa group timeshare in different locations throughout Mexico like Cabo San Lucas, Cancun, Islands of Loreto, Puerto Vallarta & Riviera Nayarit. Villagroup time share resorts count with different recreational spots like pools, tennis courts, gym, spa & nearby golf course for you to enjoy and experience a relaxing vacation in a place where you can find from villas to condos, suites and penthouses, all for public in general there is no “only members” area.
Villa del Palmar timeshare reviews show that regardless of all amenities that these resorts offer they are scam experts at what they do, the Villa group timeshare personnel know how to talk like professionals, negotiate like professionals and rob money from you like professionals, many people have fallen victim, so protecting yourself from a Villa del Palmar timeshare scam is the best thing you can do.
It is obvious that resorts will worship their company and submit about their great services on forums created by themselves, this is a new tactic that resorts are using to not appear as bad as they are. So, when you search about Villa del Palmar complaints you’ll find yourself with many articles or websites that mention totally the opposite, these again, is work done by them. Luckily there exists reliable websites that expose what they really are.
Villa del Palmar’s sales area has a well recognized reputation because of the lies, scams and salespeople misrepresentations of the contract just for you to sign up for a timeshare with Villa Group. Under so many complaints about Villa del Palmar timeshares, the pressure and lies from the salesperson are the most spotlighted ones in forums around the web and the main reason for a vacation to turn into a nightmare.
Villa del Palmar sales associates like any other sales person will tell you the wonders you want to hear in order for you to make a purchase, starting for example with offers of fascinating gifts just to attend a sales presentation. Then, lie about timeshare presentations lasting only 90 minutes, but at Villa del Palmar you can be up to 4 hrs in one, just to end up being one more victim of the Villa Group scam.
Do not let their astonishing words lure you away from reality, it is extremely important to read the contract before signing. Usual Villa del Palmar timeshare complaints in reviews forums are from people being attracted by the salesperson's promises and enden up with something totally different. The contract clearly states that any verbal promises made by the sales representative that are not noted on the contract are completely invalid.
Villa del Palmar timeshare salespersons affirm that owing a space with them is the best investment you can do in your life, really? investment? There will be no economic income, no renting, no reselling, you are only paying for future vacations at a high price, for the same place and date, period. Purchasing a membership at Villa del Palmar is not an investment, and it’s also stated in the contract. Thus one more lie, one additional to Villa Group timeshare scam.
Being a member of Villa del Palmar timeshares is not as glamorous as advertised, among so many Villa group complaints, not in conformity with having purchased a membership with them is the predominant.
If you are a current owner of a timeshare at another resort, the sales associate at Villa del Palmar, will offer you a trade in, promising to sell your existing timeshare and give you a better one with them. One of the major Villa Group timeshare scams is exactly that, the sales associates will “sell” your existing timeshare through a resale company and give you a better one with Villa del Palmar, but you end up owning both timeshares. This scam is being spread around all the resorts belonging to Villa Group, such as Villa del Palmar Cancun timeshare and Villa del Palmar Cabo timeshare
Instantly, the urge to contact the person that lied to you arises, and the attempt to reach them starts. You then realize that you can’t get in touch with the salesperson, what happens is that sales people change their name oftenly so you can’t get in touch with them, some others change from resort since they’re already burned at the one they are at. This can occur at resorts, Villa del palmar flamingos rentals companies.
It’s crucial being informed about any type of association before getting into any resale or rental company, many of these promise to list your timeshare and sometimes insist they have a buyer interested in your property, however you have to provide an upfront payment, red flag, most companies that ask for an upfront fee are not a legitimate company.
Now, something that’s true but they don’t tell you is that they are not obligated to sell your timeshare, so what they do is inform you they’ll take your timeshare and sell it, but they really just put it into their inventory, which is considered as listing, and keep you there waiting while you remain paying until a buyer magically appears, or you simply stop paying thinking your free from them, obviously the selling process never goes through and you end up owing them and sent to collections.
Villa del Palmar usually works with Monterey Financial which is a collection and at once a financial company.
Another common lie that sales associates at Villa del Palmar mention is when you finally decide to start with your Villa del Palmar timeshare cancellation process, they affirm that your contract is under the United States Law because their headquarter office is located in San Diego, which is not true, the contract is under the laws of the place where the purchase was made, so if the contract was signed in Mexico means it is under the laws of Mexico
Additionally, the repeated lie regarding the rescission period, which if it has already passed, you cannot cancel. Fairy tale, according to the Mexican Law you have a recession period in order to ask for your Villa group timeshare cancellation, though it's not stated in the contract.
You must be very cautious as some parts are not stated in the contract and can affect you significantly. Besides not containing the rescission period clause, it also does not include the contract cancellation clause, where it mentions that you are able to cancel the contract, evidently they don’t want you to ever abandon them.
In some cases, other clauses are included in the contract but do not help you somehow, instead it can cause an impact when attempting to cancel your membership. As for example, the 30% penalty fee if you request for the cancellation of the contract, warning, it clearly mentions the cancellation request only, it does not mean that by paying the 30% penalty, they’ll cancel the contract. When the time comes, you’ll be told that the cancellation application was not successful and you’ll remain having the contract. Don’t keep falling into their tactics to get more money from you.
Moving further with another scam tactic is at the moment of signing your agreement, salespeople will eventually tuck in a waiver where you rescind your right to cancel your timeshare contract, this eventually would be their shield at the moment of trying to cancel your Villa del Palmar timeshare contract. Though a waiver is an illegal action in Mexico, they recur to it hoping not to get caught, otherwise they would be penalized. Therefore making you sign it it’s one of their fraudulent missions.
Between many of Villa Group timeshare reviews you can also find about Villa del Palmar’s customer service, which honestly is not like how they brag about it, its customer service is awful. They never answer the phone, and if they do answer, quote, “whatever problem you may have can be solved by paying a fee”. Sales assistants never know when to just stop with their sales practices.
Bottom line, be prepared to be harassed by the sales staff if you are not a current Villa Group timeshare owner yet and scammed when you are one.
If you plan on attending a sales presentation or get tricked into one, inform yourself before making any kind of purchase, and even if you are rushed, read the contract carefully before signing it. Make sure that what you were told is stated clearly in the agreement, ask as many questions, doubts you have or if there is something you don’t legibly understand. Remember it’s your money, it’s your purchase, IT'S YOUR CHOICE!
Phone number
01 800 253 0386
I have a timeshare in Villas del Palmar Cancun. I received a phone call offering me to sell it. I agree to sell it. The resort ask me to pay a Transfer Fee which I send it (4,500.00) aprox. But they claimed that they never received. Now I lost that money. The buyer or the lawyer I was assigned are not helping to much
Villa del Palmar is renting rooms to non owners and telling us there is no availability to use our weeks. If that is not a scam what is. Just tried to book and there was no availability. I called directly and there were multiple rooms available.
Villa del Palmar is lying about availability. I have been an owner for 10 years and tried to book a week at the Loreto resort. When i called I was told no availability. I called the resort directly and there were rooms of all kinds. The administration is scamming the owners telling us there is not availability and then renting rooms to others.
I am writing this review in the hopes that I can prevent at least one person form purchasing a timeshare form The Villas Group. My wife and I visited Vills Del Palmar Los Cabos in 2017. I was 58 at the time and never intended to purchase a timeshare. We had booked through BookVIP so we were obligated to attend a timeshare presentation. We were impressed and ended up purchasing a 1700 points (one bedroom) package. We decided that we did not want to spend that much money and two days later, we cancelled. I must say that they do honor their cancellation policy. They did keep up the pressure and we ended up paying for another vacation at their Flamingo resort the following year. We returned in June 2018 and attended another presentation. I explained that I do not want to purchase because we wish to travel outside of Mexico and the fact that I was 59 years old. Their solution was to offer a "biennial" package of 1000 points (even years) and they explained that once I turned 60, I could become a "senior member" and accelerate my usage by using points from future years after paying the annual fee for those points. We stayed for several hours, went to the pool and returned so this was not a quick decision. We asked many questions over and over and I read the documents several times. I was told that I could accelerate my points and vacation longer periods of time. I was also told that I was not restricted to a jr suite (single room) and I could use my points to reserve a larger unit. This week, I decided to use my 1000 banked points from 2018 along with my 2012 points and reserve a 2 bedroom for 6 adults and a 3 year old. When I called, I was told I could not combine my points to get a larger unit. I was also told that a 2 bedroom holds a maximum of 6 people (its in the contract) although a studio holds 2 adults and 2 children and a 1 bedroom holds 4 adults. A 2 bedroom is a jr suite and a one bedroom combined. I then learned that the senior membership is not available to "biennial" members. The sales staff Tony Romero) will lie and tell you anything necessary to complete the sale. Speaking with the manager in Vegas (Julio). was no help. I am under contract and I will need to make the best of it. We paid $11682.00 for 1000 points/50 years or 25 visits. The maintenance fee in 2018 was $435 and today it is $455. At $455 combined with the membership cost (divided by 25), a week stay costs $922 for a jr suite. Anyone booking that same room today through the internet can pay the same rate for a jr suite in Cancun. Cabo will be a little more. our contract allows to purchase an additional 1000 points annually for the cost of our maintenance fees so I believe if we vacation twice every even year, we will be ahead of the game. I will be booking tomorrow so I may receive additional bad news but we will make the best of it. We will not be giving them another dime for any upgrades. We were told that we will have access to any future resorts that they open but I'm sure there is a catch. Maybe the jr suite will start at a higher number of points and they will ask us to upgrade. My advice is not to purchase! You can still stay at any of their resorts at a reasonable price without owing.
Recien compre este timeshare y me tuvieron por 7 horas presionandome y llenos de mabsurd. Llego a casa y Leo un poco de clapsulas que no me dijeron. Como puedo cancelar esta compra tan absurda.
VILLAS DEL PALMAR: el 7 de mayo cumplo 5 años de que compre una membresía en villas del palmar, cancun, en dolares, la pagué aproximadamente 2 años, pero despues se hizo impagable porque subió mucho el dolar, pagué mas de 200,000,00 pesos, al no poder realizar mas los pagos solo la abandoné. (hace aproximadamente 3 años). se puede hacer algo en este caso para recuperar algo??? recibí un correo de ellos hace unos meses invitandome a que vuelva, que me ofrecen hospedaje a precio preferencial para valorar que vuelva a retomar mi membresia.
VIDANTA: El último año que fui de vacaciones con villas del palmar cancun, los de vidanta me contactaron y me ofrecieron que "tomaban a cuenta" lo que habia dado en villas y que me ofreciann algo mas pagable... claro más básico, eso no me dijeron, sea garden, solo en mazatlan o nuevo vallarta, ahi pagué durante un año, no se, cuanto, como 50,000.00 o menos, pero el primer año que lo disfruté no me gustó y tambien abandone. Aqui se puede hacer algo?? gracias.
Cancelar timeshare con villa del palmar.
Biggest scam ever! They Promised and even showed me something on his phone about a 'Platinum' membership to stay in other resorts around the world for around $300/week. This was the main reason we decided to purchase, and it was all lies! Complete Fraud! Run away fast and dont get scammed like we did.
La peor compra que he podido hacer. el servicio al cliente es lo peor, cuando hice el contrato prometieron algunas cosas, resulta que ahora todo eso es mentira. alguien sabe como poder salirse de esto??
I bought a time share few months ago, Villa del Palmar, I thought we were doing a good investment, I told them that I had another timeshare they promised that they will buy my other timeshare and that I don’t have to worry. They get me a letter to send to my other timeshare saying that I won’t pay any more and they should canceled my contract. At this point I thought everything was fine, that I got rid of my other timeshare, and I could begin with Villas del Palmar. Needless to say that Westin told me that I can’t get out of my contract and that I must continue paying until the whole thing is pay off. I called Villas del Palmar and they said, they were sorry but I problably understood the information that they gave wrong, I told them that I can’t pay two timeshares and that wasn’t what they told at the beginning of the contract. I want to know how I can get out if this scam of Villa del Palmar, I also travel to Mexico last month and they promised that they will fine a solution and they will do it right away. It has been a week and they still didn’t call or text me or send me and email to fine a solution. Please can someone tell what can I do. Thank you very much