VILLA DEL PALMAR Timeshare COMPLAINTS
Villa del Palmar, Villa del Palmar Flamingos, Villa del Palmar Puerto Vallarta, Villa del Arco, UVC, Universal Vacation Club, The Villa Group, Villa la Valencia
- Rental Companies:
- Imperial Property Management, Enterprise Travel International, Regal Resales and Rentals,Value Trade World, Continental Connections
Based on what clients have told us when requesting for our help, we decided to let people know hereby about the complaints received day by day and how people have been affected by Villa del Palmar.
Villa del Palmar is a resort that belongs to Villa group timeshare in different locations throughout Mexico like Cabo San Lucas, Cancun, Islands of Loreto, Puerto Vallarta & Riviera Nayarit. Villagroup time share resorts count with different recreational spots like pools, tennis courts, gym, spa & nearby golf course for you to enjoy and experience a relaxing vacation in a place where you can find from villas to condos, suites and penthouses, all for public in general there is no “only members” area.
Villa del Palmar timeshare reviews show that regardless of all amenities that these resorts offer they are scam experts at what they do, the Villa group timeshare personnel know how to talk like professionals, negotiate like professionals and rob money from you like professionals, many people have fallen victim, so protecting yourself from a Villa del Palmar timeshare scam is the best thing you can do.
It is obvious that resorts will worship their company and submit about their great services on forums created by themselves, this is a new tactic that resorts are using to not appear as bad as they are. So, when you search about Villa del Palmar complaints you’ll find yourself with many articles or websites that mention totally the opposite, these again, is work done by them. Luckily there exists reliable websites that expose what they really are.
Villa del Palmar’s sales area has a well recognized reputation because of the lies, scams and salespeople misrepresentations of the contract just for you to sign up for a timeshare with Villa Group. Under so many complaints about Villa del Palmar timeshares, the pressure and lies from the salesperson are the most spotlighted ones in forums around the web and the main reason for a vacation to turn into a nightmare.
Villa del Palmar sales associates like any other sales person will tell you the wonders you want to hear in order for you to make a purchase, starting for example with offers of fascinating gifts just to attend a sales presentation. Then, lie about timeshare presentations lasting only 90 minutes, but at Villa del Palmar you can be up to 4 hrs in one, just to end up being one more victim of the Villa Group scam.
Do not let their astonishing words lure you away from reality, it is extremely important to read the contract before signing. Usual Villa del Palmar timeshare complaints in reviews forums are from people being attracted by the salesperson's promises and enden up with something totally different. The contract clearly states that any verbal promises made by the sales representative that are not noted on the contract are completely invalid.
Villa del Palmar timeshare salespersons affirm that owing a space with them is the best investment you can do in your life, really? investment? There will be no economic income, no renting, no reselling, you are only paying for future vacations at a high price, for the same place and date, period. Purchasing a membership at Villa del Palmar is not an investment, and it’s also stated in the contract. Thus one more lie, one additional to Villa Group timeshare scam.
Being a member of Villa del Palmar timeshares is not as glamorous as advertised, among so many Villa group complaints, not in conformity with having purchased a membership with them is the predominant.
If you are a current owner of a timeshare at another resort, the sales associate at Villa del Palmar, will offer you a trade in, promising to sell your existing timeshare and give you a better one with them. One of the major Villa Group timeshare scams is exactly that, the sales associates will “sell” your existing timeshare through a resale company and give you a better one with Villa del Palmar, but you end up owning both timeshares. This scam is being spread around all the resorts belonging to Villa Group, such as Villa del Palmar Cancun timeshare and Villa del Palmar Cabo timeshare
Instantly, the urge to contact the person that lied to you arises, and the attempt to reach them starts. You then realize that you can’t get in touch with the salesperson, what happens is that sales people change their name oftenly so you can’t get in touch with them, some others change from resort since they’re already burned at the one they are at. This can occur at resorts, Villa del palmar flamingos rentals companies.
It’s crucial being informed about any type of association before getting into any resale or rental company, many of these promise to list your timeshare and sometimes insist they have a buyer interested in your property, however you have to provide an upfront payment, red flag, most companies that ask for an upfront fee are not a legitimate company.
Now, something that’s true but they don’t tell you is that they are not obligated to sell your timeshare, so what they do is inform you they’ll take your timeshare and sell it, but they really just put it into their inventory, which is considered as listing, and keep you there waiting while you remain paying until a buyer magically appears, or you simply stop paying thinking your free from them, obviously the selling process never goes through and you end up owing them and sent to collections.
Villa del Palmar usually works with Monterey Financial which is a collection and at once a financial company.
Another common lie that sales associates at Villa del Palmar mention is when you finally decide to start with your Villa del Palmar timeshare cancellation process, they affirm that your contract is under the United States Law because their headquarter office is located in San Diego, which is not true, the contract is under the laws of the place where the purchase was made, so if the contract was signed in Mexico means it is under the laws of Mexico
Additionally, the repeated lie regarding the rescission period, which if it has already passed, you cannot cancel. Fairy tale, according to the Mexican Law you have a recession period in order to ask for your Villa group timeshare cancellation, though it's not stated in the contract.
You must be very cautious as some parts are not stated in the contract and can affect you significantly. Besides not containing the rescission period clause, it also does not include the contract cancellation clause, where it mentions that you are able to cancel the contract, evidently they don’t want you to ever abandon them.
In some cases, other clauses are included in the contract but do not help you somehow, instead it can cause an impact when attempting to cancel your membership. As for example, the 30% penalty fee if you request for the cancellation of the contract, warning, it clearly mentions the cancellation request only, it does not mean that by paying the 30% penalty, they’ll cancel the contract. When the time comes, you’ll be told that the cancellation application was not successful and you’ll remain having the contract. Don’t keep falling into their tactics to get more money from you.
Moving further with another scam tactic is at the moment of signing your agreement, salespeople will eventually tuck in a waiver where you rescind your right to cancel your timeshare contract, this eventually would be their shield at the moment of trying to cancel your Villa del Palmar timeshare contract. Though a waiver is an illegal action in Mexico, they recur to it hoping not to get caught, otherwise they would be penalized. Therefore making you sign it it’s one of their fraudulent missions.
Between many of Villa Group timeshare reviews you can also find about Villa del Palmar’s customer service, which honestly is not like how they brag about it, its customer service is awful. They never answer the phone, and if they do answer, quote, “whatever problem you may have can be solved by paying a fee”. Sales assistants never know when to just stop with their sales practices.
Bottom line, be prepared to be harassed by the sales staff if you are not a current Villa Group timeshare owner yet and scammed when you are one.
If you plan on attending a sales presentation or get tricked into one, inform yourself before making any kind of purchase, and even if you are rushed, read the contract carefully before signing it. Make sure that what you were told is stated clearly in the agreement, ask as many questions, doubts you have or if there is something you don’t legibly understand. Remember it’s your money, it’s your purchase, IT'S YOUR CHOICE!
Phone number
01 800 253 0386
After returning to our suite we noticed the door was not shut, a light was left on and our safe was opened wide. We called and reported it and the night manager accused us of lying. Then he proceeded to tell us it is a courtesy to do a room walk-through. There was no excuse for the safe being left open with my wallet and passport in it. Plus the front door not being shut could’ve given anyone a right to go in and steal our vital belongings. We couldn’t believe the Mgr would initially try to refute this ever happening. They never gave us a warning of a walk-through. It was not on any of the paperwork. The promotional presentation was 2 1/2hrs instead of the 90 minutes promised. What part of “no” didn’t they understand? We literally had to get up and walk out. I’ll never recommend purchasing here. Also because you’re in Mexico you can’t sue them for the multiple violations.
We bought ours in the late 90's. Upgraded a couple of years later to the Gold membership. The presentation was filled with lots of empty promises, however we have made it work for us. Ok now, hold on.....The memberships being sold now are no longer for 30 years. The are for 50 years. Yes, 50. My husband and I are 67 and I looked at the salesgal and said " I don't think that will work for us". Their theory is that you can use 5 weeks a year for 10 years. Still not going to happen,
I purchased at the Flamingos in 2016.I purchased every other year for 30 years so 15 years.I was told that they were building a new resort in Loreto and that I would be able to utilize it and all the other Villa Group resorts.Well that was a lie.Prior to completion of the Loreto resort they changed over to a new system of points.I am under weeks system which is no more.I go down to Cabo every other year,but am stuck with using the Palmar and they always try to get me to go to a presentation about how they have changed(its nothing but an attempt to get me to purchase into points),but I always inform them that I am not interested at all and make it clear not to bother me.This is probably the only time they actually listen.Thus I utilize my every other year at the Palmar,am not bothered after initial attempt and go on about my 7 days of vacation and 5 days of fishing and enjoy it.
The biggest problem I have with the Villa Group it the FACT that they sold my personal information go the SCAM sales companies.I always bring that up when I am in Cabo and its like seeing a deer in headlights.They always state they had no idea and they would ask about it.I never hear from the people at the resort that stated they were checking into it.I actually did have a low call rate in 2016 and 2017,but at the end of 2017 and now into 2018 I have yet again began receiving even more calls(sometimes 2-5 a day).I tell them not to call anymore in a very mean tone and they are like the Villa Group they cant understand plain english.I am stuck with what to do except to hang up on them.
This company is a huge SCAM.. High pressured my senior parents to buy, high maintenance fees, paid to try and sell their time share , and you can't book and get a spot . AVOID VILLA GROUP TIME SHARE !!
I bought my timeshare in 2005. I have not been back since I bought it. A couple years ago I got several calls from a lady saying she was with the Attorney General's office & they found a bunch of sales contracts in some guys cars. According to her, an employee of Villa Del Palmar, Cabo, sold these sales contracts to this guy, for purposes of fraud. She wanted me to forward my contract to her to show what I paid & that I was entitled to compensation, when they prosecute the employee & the guy with the contracts. She sent me emails asking for the contract. I never did anything, as I didn't believe her. Today, I got a call from a guy saying his company is investigating. Has anyone else received these calls & subsequent emails? Below is a copy of today's email.
An implement has been establish by Lic. Enrique Peña Nieto Presidente de la República
Mexicana along with his administration to stop organize crime, (En materia de reforma fiscal por
decreto).
For this reason SEIDO (Subprocuraduría Especializada en Investigación de Delincuencia Organizada)
in conjuntion with the Mexican state Government are targeting corruption that has lured vacation
investment owners into being victims of their own decisión without knowing.
According to Article 67 de La Constitución Política de los Estados Unidos Mexicanos, states that
“no foreigner should be deny to file a petition for restitution”; furthermore la Ley General de
Victimas Article 67 section 2 declares that in order for a foreigner to be compensated there needs
to be a defended charge for the accusation and/or an approved restitution federal form from our
“Juzgado Noveno de Distrito en Materia Penal” en el Distrito Federal appointed by a federal
agent/attorney represanting plaintiff(s).
Expectancy are as follow:
In order for an attorney/agent from SEIDO Administration to conduct such procedure and work
proactively and in a timely matter on the plaintiff(s) claim we will need full cooperation from the
plaintiff(s) so there will be no misconception towards plaintiff(s) case. It´s important to note that all
information that is forward to SEIDO Administration its delicate and kept confidential for security
purposes. SEIDO Administration and the federal government are aware of internal leak of
information within the government system, to avoid any of these events or mishap we ask from the
plaintiff(s) to keep this strictly with SEIDO Administration. If you wish to proceed you´ll need to sign
the authorization form and forward it back to SEIDO Administration so a legal representative can
contact you to follow protocol.
SEIDO Administration
Av. Paseo de la Reforma #211-213
Col. Cuauhtémoc Deleg. Cuauhtémoc.
Distrito Federal C.P 06500
Tel.+ 52 (554) 169 – 7235
[E-mail]
My daughter has a timeshare. I think y'all should get together and hire a lawyer
Buyer beware!!! Once they got your Monet you are forgotten. We bought 13 years ago, marketing told us we got the best offer we could get. Until the following years Marketing introduced different levels of ownership, now when we even reserve a room a year in advance we have been banished to the bowels of the resort. Our rooms have no view, they tell you to come back at 9:30 the next morning to ask for a better room, we did this for the first four days of our three week stay. We gave up begging for a better room view. We had a three week stay looking at a palm tree. Buyer beware
The membership doesn’t mean anything in room assignment. I have been a member since 2005. Each year, it seems, marketing comes up with another layer in membership. Presently there are three layers of “ELITE” Membership. I would envision them coming up with a layer called “Chosen ones”. Promising 2 ply toilet paper in every bath. If you are an “ELITE” you will have to pony up another $10,000 - $30,000 if you don’t you will relegated to one ply. SAD. Buyer beware.
How to get out of a contract if it is less then 20 days?
Las personas de villa del palmar son de lo peor, te prometen mil cosas en la presentacion y una vez que firmas el contrato no quieren saber mas de ti, fuimos estafados por ellos y queremos de vuelta nuestro dinero, no es posible que no se pueda hacer nada contra estas ratas !