PALACE RESORTS Timeshare COMPLAINTS
Vallarta Palace, Aventura Cove, Aventura SpaMoon Palace Golf & Spa Resort, Sun Palace, Cancun Palace, Aventura Cove Spa Palace, Xpu-Ha Palace, Playacar Palace, adventura Cove, Adventura Palace, Adventura Resorts, Adventura Spa, Adventura cove, Adventura Palace

- Legal Name:
- Palace Resorts SA de CV
- Resort sales locations
- Cancun
- Rental Companies:
- Majestic World Vacations
Common Issues: Rent weeks for profit, claim to be a good financial investment, claim to build equity yearly.
Palace Resorts Phone
Sun Palace
011-52-998-891-4100
Beach Palace
011-52-998-891-4110
Cancun Palace
011-52-998-881-3600
Cozumel Palace
011-52-987-872-9430
Playacar Palace
011-52-984-873-4960
Hard Rock Hotel & Casino Punta Cana
1-809-687-0000
Isla Mujeres Palace
011-52-998-999-2020
Vallarta Palace
011-52-322-226-8470
Aventura Cove Palace
011-52-984-875-1130
Aventura Spa Palace
011-52-984-875-1100
Moon Palace Golf & Spa Resort Cancún
011-52-998-881-6000
Palace permier no quiere cancelar el contrato que firmamos ya que nos enteramos que RCI-una de las companias con las cuales participan- tiene varias demandas legales por falta de cumplimiento de contarto. Palace Premier se niega a cancelar.
We bought a timeshare june 12th 2010 and we are wanting to get out of the contract. I have cancelled in writing but have not heard anything and since it was one day late I am sure they are not going to cancel it. Resort is telling us that Saturdays and Sundays are business days.
I had an excellent experience at Palace Resorts. I bought this membership a few years ago and I travel once every other month. I dont regret this and I recomend it to every one of you. I hear there are a few cases where problems occur, but this happens at every hotel, and the cases are minimum.
My wife and i sold our Orlando timeshare in exchange for a timeshare at Cancun Palace Resort. We are not going there this year so as a member of RCI I wanted to deposit my week at the Palace Resort ony to find out... it cost $438 to deposit your week. I was imagining something no more than $150 at most like it was in our other resort. I was stunned at the price since we are just exchanging for another resort in RCI. Why such a high exchange rate?
We recently gave it one last shot and ended up in Cancún where we got caught up in another timeshare scam. We were told that our existing timeshare would sell easily for more than we paid for it. I listed the timeshare with the company they gave us and we paid up front to have it listed. Now they won't return my calls and we are out the money.
We also have a contract signed in 2006 which had many fraudulent promises including a return of a guaranteed $145,000.00 after 4 years. This was up last August 2010. we have not seen a penny, nor have we been reimbursed for our holiday this year at Belaire Golf and Spa.
We signed a contract with Palace Resorts, Palace Premier Membership . On returning home we decided that we had not made a very good decision and sent an email, a fax and a registered letter to Mr. Ortiz at Palace Resorts requesting that he cancell our contract. We believe that we are within the 5 day cancellation window. The downpayment has been deducted from our credit card. We have not received any communication about this from his office. We don't know what do next.
I was scammed by Palace Resorts for $10,000 plus costs. They will not honor the rental contract or the addendum to the maintenance contract which is quite clear. Maintenance fees frozen, 30 years for $700 per year of use.
We gave $6,000 deposit for a $15,000 timeshare. When we came back home we realized that we got not what we were promised. The deposit was paid by a credit card. First i called to the Palace Resorts in Mexico, but nobody replied, so I disputed the amount through the credit card. After investigation the credit card refused our claim. We desperately need a good advise.
Hola, mi pareja y yo compramos una membresia,pero ya no nos interesa y queremos cancelarlo, mi pareja llamo y le dijeron que mandara un correo pero no nos hacen caso, intentamos comunicarnos de nuevo y no hemos tenido resultados, estamos muy arrepentidos de haber gastado nuestros ahorros en esto y estar endeudados por algo que no le vamos a sacar provecho, creeo que ellos se aprovecharon de nosotros y no le simportó aún sabiendo que vivimos muy al día.