PLAYA GRANDE Timeshare COMPLAINTS
Playa Grande Resort & Spa, Grand Solamar Land's End Resort & Spa
- Legal Name:
- Centro de Promociones Los Cabos San Lucas, SA de CV
- Resort sales locations
- Los Cabos
- Hotel Representatives:
- Vicky Real
Common Complaints:
Verification form states that there are no rescission provisions in the agreement, which contradicts the 5-day cancellation period allowed by Mexican law.
Salesperson makes false promises of rentals that could be generated
Salesperson misrepresents the value of the property and resale value if the client decides to sell in the future
Playa Grande Phone Number:
Toll Free 1-800-745-2226
I've been totally scammed by Playa Grande, sales Rep Javier Garza! Almost everything he said was lies, lies, lies! I tried booking my first vacation MD they wanted more money, I paid more now I can't even book a vacation unless I use RCI last call vacations where you don't get to choose the place, even the state! I'm put thousands of dollars and really cannot believe no one has been able to do anything about all these scams!I don't know what to do, tied selling it but now they say it has to.be paid in full to sell, another LIE he told me. If anyone has any advice please email me @ [E-mail] THANKS!
This company also owns the Grand Solmar at Land's End. They also are using bad business practices and lies. I would suggest that you be very cautious dealing with this company.
There are at least 3 places that it says that you can't cancel. The Visa slip also says non-refundable. The worst part is that they hide the 5 day cancellation clause on the back page of the contract and then don't show that page to you.
My husband and I are victims of Playa Grande Timeshare Scams! I have tried to work with the Resort and I never get the same person or answers to my questions. They change things constantly. And not counting the thousands of dollars involved. We are frustrated and feel very violated! It’s been almost 4 years since all occurred and I can tell you that I think about it constantly and I literally have nightmares. I wish there is something that could be done!
I too was ripped of by the Playa Grande. I bought a unit many years ago which has been fine. I then purcnased what I thought was going to be a whole new development of houses and condos near sunset beach. The bottom line is that it was never developed and I am out $15,000 thanks to John Padget-my charming sales man who drank the whole time with my friend.
I signed a paid a down payment for a timeshare at Playa Grande and was promised many things and told I could not back out of the contract. I have read otherwise on the contract and wish to pursue that route. I need to be quick. Can you help?
Own at Playa Grande-they sold me potentail ownership in a project they never built yet. I think it is a scam. what should I do?
we bought a timeshare at Playa Grande a few years ago. Made a substantial down payment but sporadic payments on principal and maintenance since. Our credit card was used. RCI states we are no longer owners since Nov 2010. we never used unit. First year use was suppose to be 2009. What should we do?
I have a timeshare that starts this year that I want to give back because I can't afford it. If you check on having the title deeded over to you, you may have it. Presidential suite sleeps 6
My original timeshare; owner for 5 years. Their main pitches were RCI, and the supply-and- demand. I've found that both go hand-in-hand; RCI should have a huge inventory and Cabo's high demand and low supply "top of the list with Hawaii" should allow me practically any place any time, instead all I could find are middle of nowhere places and dates in the middle of hurricane season. I was told and given several documents stating I have a RED week (high season), but keep being told by different resorts that I have a White week (low demand). Everything they tell you appears to be a lie and if not a lie they find someway to twist the words on the contract. Additionally, the privalages we were told we would have of future development were premium services upon our return. As consumers we have no leverage, but these guys could come after you for every last penny. They establish locations in the U.S. for their financial dealings (probably so they could legally come after us in the U.S.), and if we object or want to legally come after them, they reference Mexican legal systems, like we would really do well in another country that we have no rights. People stay away, use other methods for your travel arrangements.
Me vendieron un tiempo compartido en Puerto Vallarta, ofreciéndome habitaciones como las del hotel Lindo Mar. La vendedora fue Leticia Ayala. Resultó ser en otro hotel que hasta hace poco se llamaba Playa del Sol. Deseo deshacerme de ese tiempo compartido ya que considero haber sido engañada por la vendedora y la empresa.