MAYAN PALACE Timeshare COMPLAINTS
Sea Garden Hotels, Mayan Palace Beach & Golf Resorts, The Grand Mayan, The Bliss resorts, the Grand Bliss Resorts, Mayan Island Real State, Vidanta.
- Legal Name:
- Comercializadora y Servicio de Turismo S.A. de C.V.; Desarrollo, Marina Vallarta S.A.d
- Resort sales locations
- Cancun, Acapulco, Puerto Vallarta, Mazatlan, Cabo, Puerto Peñasco (Rocky Point)
- Resort collections
- Summit Opportunities, LLC, Houston, TX
- Rental Companies:
- Global Golf Connections, Continental Connections, Global Marketing Systems, Alliance Integrated Marketing Systems (AIMS), My Vacation Brokers, Imperial Property Management, Destinations International, Embassy Vacation Pro
This topic might be interesting to you if you’re considering going out for vacation and buying a timeshare in Mexico. First of all, you’ve got to know what you’re getting into since there’s been a lot of people in the past having complaints about one resort specifically.
You should beware of scams and get informed before buying a timeshare or vacation plan especially when getting unexpected charges at the time of your reservation. Mayan Palace timeshare sales in their resorts it’s a good example of what has been happening.
Located in many states in Mexico, Mayan Palace resorts offer nice and spacious rooms as well as different outdoor activities such as golf, tennis and entertainment for children, and of course high level restaurants.
But as for the tactics sellers use to close a deal on timeshare and or vacation clubs, may leave visitors with a bad experience. This has caused a great wave of mayan palace timeshare reviews in the most famous tourism blogs like Trip Advisor. Also on Mayan Palace’s selling company has a bad reputation, as you can see in Sitejabber. They’re not necessarily good ones.
If you look up the resort, the Mayan Palace timeshare scam is a relevant theme due to the high number of complaints by lots of clients.
Mayan Palace Timeshare Complaints:
Common complaints about Mayan Palace timeshare experiences
- The salesperson will claim that they can resell the client's previously owned timeshare for a large sum of money and the purchase of the Mayan timeshare will be covered by this resale.
- Salesperson offers an equity exchange or trade-in program.
- The salesperson says that they will rent out their Mayan weeks for a large profit and issue a check to the client within a few months so that they can pay off the timeshare with the rental income.
- Many clients have complained that when they go to cancel within the 5 day period, they tell them that their deposit is non-refundable, and they are then persuaded into a downgraded membership.
Many clients have complained that when they go to cancel within the 5 day period, they tell them that their deposit is non-refundable, and they are then persuaded into a downgraded membership.
How they operate
Normally, a Mayan Palace timeshare scam occur in the following way: Many people claim a sales person offers to have a long chat especially with American couples about how wonderful is to share a private place to stay every time you come to Mexico and give you a tour on the units that are supposed to be available for timeshare. Turns out people obtain a really different unit.
The sales person will never inform you of the 5 day period you have to cancel the purchase contract. Not to mention, they lie that the contract cannot be voided after it is signed. Which is a major typical indicator of the Mayan timeshare scam.
They also tend to persuade the client to level up in the resort membership, in case the client is not enrolled in one, the sales person will push them to become members at least.
They will ask if they own another timeshare that they no longer use and will tell them that Mayan Palace will sell it to lower the price of the current timeshare that the client is buying, but in reality they let people end up with the debt of both timeshares.
If you’ve been a victim of such a thing as a mayan palace timeshare scam, you can agree with most people that complained about the pressure they put you under.
Re-selling of timeshare scam
Even in the re-selling of properties, the mayan timeshare scams continue to be a great topic on review blogs.
The reselling fraud happens when a scammer contacts you by phone (most of the time) to claim they have someone interested in buying your timeshare at that moment. So they ask you to transfer money to cover sale expenses such as fees for the resale company or maintenance fees.
Only for you to end up stuck with the timeshare and scammed with thousands of dollars on the “fees” you paid for
Besides checking on the Mayan palace timeshare reviews, we advise owners to be wary of the following situations which may lead to fraud.
· Service offers made by a reseller, if it promises a significant return on the sale especially.
· A resale company that says the area of your property is in high demand and has an incredible number of potential buyers looking for timeshare units.
· A reseller who promises to modify or cancel the owner's contractual obligation to the complex in which the timeshare property is located.
The following tips will help you protect your investment if planning on buying a Mayan Palace timeshare:
Look up the reseller’s name on the web and check his background. Click on official sources for complaints about the person. Also Mayan palace timeshare reviews can help you on this one.
Ask about the promotion and strategies of advertising the reseller will do on the unit. Make sure you will be involved in the process and receiving reports. If they are simply publishing the unit on a resale list, it might not be worth it doing business with him.
One sign of a serious deal is a reseller who charges fees after the timeshare sale. If they ask you to pay an upfront fee, make sure you’ll getting a refund for it in the future. Always ask for the fees beforehand.
Get everything in writing. Read the contract carefully to ensure that it matches the verbal promises you have received. It should include the services that the reseller will run, as well as the fees they will have to pay and when. If the deal is not what you expected or wanted, do not sign the contract.
Always take your time to read the full documents before signing a contract and don’t let the sellers or resellers, put you under pressure, which is typical of the mayan timeshare scams as you can learn in the reviews.
We invite you to read the following Mayan Palace timeshare reviews and share your experiences with Mayan Palace timeshare.
I signed a contract on 9/6 to purchase a timeshare at grand mayan. I returned to their office on 9/8 asking to rescind my contract and again was convinced that in order to sell my existing timeshares I can do it by buying this new one. Since the contract was amended w/new pricing, does this qualify as a new contract? I contacted grand mayan on 9/13 (exactly 5 days from the amendment date) and was told that I could cancel the new contract but would be accountable for the 9/6 contract. Is this true? has this new amended contract cancels the existing 9/6?
Our issue is with Mayan Palace in Mazatlan. Our purchase was contingent on trading three of our owned timeshares. The sales staff claimed to have arranged sale of our timeshares at the guaranteed price of $28,000. We were given a USA phone number and address to mail our deeds upon returning home. We were told this was a "done deal." However, upon contacting these people, we learned that they knew nothing of us or any sales agreement by Mayan Palace.
We were unable to get our contract cancelled, or our down payment of $10,990 returned. Our contract was signed on February, 2008. Extensive communication ensued over many months, including a statement showing a balance due of $20,410. Mayan made various offers, all of which required additional money from us. We have not sent any more money. Our research and experience left us feeling scammed.
Visited Mayan Palace resort in late August 2009. Went to an "owner's" presentation on 8/23. We bought at Mayan Palace based on misleading and dishonest information, we were blatantly lied to. Here is a list of what we were promised and are discovering are lies:
--Guaranteed sale of our American timeshare through AIMS --Guaranteed rental and rental income of Mayan Palace units at inflated prices --Promised that purchase and rental is a great investment that could "be profitable:.
--Promised 15 extra weeks to use over 25 years --Not told of 5 day rescind period --Conflicting and confusing information regarding how to rent/exchange weeks.
Upon return to the US and subsequent internet searches, we discovered that many people have been scammed and lied to by Grupo Mayan.
We put a deposit of $8400 on an AMEX card. The balance of $15700. has been billed and is due on 10/23/09. We would like our deposit refunded and our contract canceled.
2004 we purchased a time share at mayan palace in cabo however the unit was never built we are out 35000 dollars and we can never get into the grand mayan in cabo
my wife and myself scammed by the grand mayan,riviera maya in sept.14 2004 they said we were going to recieve monies back never did it was take our money never gave us anything.
We were defrauded by the Grupo Mayan in Puerto Vallarta/Nuevo Vallarta last year. We were promised all the same things they promise everyone else. We tried to cancel our contract upon our return to Texas, but instead they offered to exchange our purchase for a smaller unit for less money. We have paid them in full, but are still sick from the whole experience and do not even want to have anything to do with them. Is it too late for recourse? Do they ever buy back their time shares with a total refund? Can we recover the $18,000 we spent on this scam?
Mayan Palace Timeshare. I wrote email within 5 day window to cancel and saved copy of email. I notified my Credit Card company. Mastercard also.
We signed an agreement with Royal Holidays Club at the Park Royal Piramides in Cancun in August 2009. When we returned to the UK we tried to cancel straight away but didn't realise Mexico only had a
5 day cooling off period (not mentioned by salesman) We were 1 day out. I have tried to ask to cancel but no luck. We were promised numerous things such as free criuses, discount air travel, unlimited 5 year holidays to Mexico and others. We have paid 1 payment and will be paying for 5 years for things we can't use.
It was in Puerto Vallarta, Mayan Palace...2004. Thought I was savvy to high pressure but those sales people with the big smiles, the coersion, the hours of promises of yearly rental income...yes, I bought. Might as well burn $13,000 in a fire. Now, it's five years...maintainance fee has gone up to $561.27. They want that amount for renovations and two months later, the same amount for the yearly fee. I'm now divorced, live on the east coast. Flights are about $800 to get there...I really cannot afford manditory vacations. They should be a joy not an obligation. Don't quite know what to do. Gave $400 to Vacation Register to sell my unit...that was a year ago with nothing to show. I WAS STUPID.
I think everyone should just quite paying the maintenance fees.
What can they do?