MAYAN PALACE Timeshare COMPLAINTS
Sea Garden Hotels, Mayan Palace Beach & Golf Resorts, The Grand Mayan, The Bliss resorts, the Grand Bliss Resorts, Mayan Island Real State, Vidanta.
- Legal Name:
- Comercializadora y Servicio de Turismo S.A. de C.V.; Desarrollo, Marina Vallarta S.A.d
- Resort sales locations
- Cancun, Acapulco, Puerto Vallarta, Mazatlan, Cabo, Puerto Peñasco (Rocky Point)
- Resort collections
- Summit Opportunities, LLC, Houston, TX
- Rental Companies:
- Global Golf Connections, Continental Connections, Global Marketing Systems, Alliance Integrated Marketing Systems (AIMS), My Vacation Brokers, Imperial Property Management, Destinations International, Embassy Vacation Pro
This topic might be interesting to you if you’re considering going out for vacation and buying a timeshare in Mexico. First of all, you’ve got to know what you’re getting into since there’s been a lot of people in the past having complaints about one resort specifically.
You should beware of scams and get informed before buying a timeshare or vacation plan especially when getting unexpected charges at the time of your reservation. Mayan Palace timeshare sales in their resorts it’s a good example of what has been happening.
Located in many states in Mexico, Mayan Palace resorts offer nice and spacious rooms as well as different outdoor activities such as golf, tennis and entertainment for children, and of course high level restaurants.
But as for the tactics sellers use to close a deal on timeshare and or vacation clubs, may leave visitors with a bad experience. This has caused a great wave of mayan palace timeshare reviews in the most famous tourism blogs like Trip Advisor. Also on Mayan Palace’s selling company has a bad reputation, as you can see in Sitejabber. They’re not necessarily good ones.
If you look up the resort, the Mayan Palace timeshare scam is a relevant theme due to the high number of complaints by lots of clients.
Mayan Palace Timeshare Complaints:
Common complaints about Mayan Palace timeshare experiences
- The salesperson will claim that they can resell the client's previously owned timeshare for a large sum of money and the purchase of the Mayan timeshare will be covered by this resale.
- Salesperson offers an equity exchange or trade-in program.
- The salesperson says that they will rent out their Mayan weeks for a large profit and issue a check to the client within a few months so that they can pay off the timeshare with the rental income.
- Many clients have complained that when they go to cancel within the 5 day period, they tell them that their deposit is non-refundable, and they are then persuaded into a downgraded membership.
Many clients have complained that when they go to cancel within the 5 day period, they tell them that their deposit is non-refundable, and they are then persuaded into a downgraded membership.
How they operate
Normally, a Mayan Palace timeshare scam occur in the following way: Many people claim a sales person offers to have a long chat especially with American couples about how wonderful is to share a private place to stay every time you come to Mexico and give you a tour on the units that are supposed to be available for timeshare. Turns out people obtain a really different unit.
The sales person will never inform you of the 5 day period you have to cancel the purchase contract. Not to mention, they lie that the contract cannot be voided after it is signed. Which is a major typical indicator of the Mayan timeshare scam.
They also tend to persuade the client to level up in the resort membership, in case the client is not enrolled in one, the sales person will push them to become members at least.
They will ask if they own another timeshare that they no longer use and will tell them that Mayan Palace will sell it to lower the price of the current timeshare that the client is buying, but in reality they let people end up with the debt of both timeshares.
If you’ve been a victim of such a thing as a mayan palace timeshare scam, you can agree with most people that complained about the pressure they put you under.
Re-selling of timeshare scam
Even in the re-selling of properties, the mayan timeshare scams continue to be a great topic on review blogs.
The reselling fraud happens when a scammer contacts you by phone (most of the time) to claim they have someone interested in buying your timeshare at that moment. So they ask you to transfer money to cover sale expenses such as fees for the resale company or maintenance fees.
Only for you to end up stuck with the timeshare and scammed with thousands of dollars on the “fees” you paid for
Besides checking on the Mayan palace timeshare reviews, we advise owners to be wary of the following situations which may lead to fraud.
· Service offers made by a reseller, if it promises a significant return on the sale especially.
· A resale company that says the area of your property is in high demand and has an incredible number of potential buyers looking for timeshare units.
· A reseller who promises to modify or cancel the owner's contractual obligation to the complex in which the timeshare property is located.
The following tips will help you protect your investment if planning on buying a Mayan Palace timeshare:
Look up the reseller’s name on the web and check his background. Click on official sources for complaints about the person. Also Mayan palace timeshare reviews can help you on this one.
Ask about the promotion and strategies of advertising the reseller will do on the unit. Make sure you will be involved in the process and receiving reports. If they are simply publishing the unit on a resale list, it might not be worth it doing business with him.
One sign of a serious deal is a reseller who charges fees after the timeshare sale. If they ask you to pay an upfront fee, make sure you’ll getting a refund for it in the future. Always ask for the fees beforehand.
Get everything in writing. Read the contract carefully to ensure that it matches the verbal promises you have received. It should include the services that the reseller will run, as well as the fees they will have to pay and when. If the deal is not what you expected or wanted, do not sign the contract.
Always take your time to read the full documents before signing a contract and don’t let the sellers or resellers, put you under pressure, which is typical of the mayan timeshare scams as you can learn in the reviews.
We invite you to read the following Mayan Palace timeshare reviews and share your experiences with Mayan Palace timeshare.
I just got back home from Cancun, my husband and I bought a timeshare at mayan palace, they accorded with us that they will trade in our 2 timeshare one in Orlando and another one in Hawaii for $35,000 those timeshares are paid in full but the seller told us that the membership we were buying was more expensive so we made a down payment for $17,000 and also they took our 2 timeshares. They told us that the resale of our timeshare it will not take more than 6 months and until now it´s been almost 9 months and we have no heard anything about it.
A few months ago I purchased a membership at Mayan palace they promised me to sell my Hawaii timeshare within 6 months, when I called them , they told me ridiculous excuses about why they didn´t sell my timeshare, I´m very angry and I just want get rid of this timeshare before they get more money from me.
I was assured that my membership at Hawaii it would be sell for $24,000.It has expire the period of time that they told me that my property would be sold, I have sent many emails to Resort management, but the only response was that they are not responsible for the selling of my membership, and that I need to check my paperwork if I signed a contract with another company because they don´t do resale’s but I clearly remember that they never told me that. I am very confused and disturbed with this situation.
Mi esposo y yo también fuimos víctimas y compramos un tiempo compartido. Nosotros compramos en Junio y empezamos a tener sospechas hasta que volvimos a nuestra casa, eso ya era muy tarde para cancelar dentro de los 5 días. No encontramos establecido en nuestro contrato todo lo que nos prometieron, por lo tanto ninguna de las ofertas que nos hicieron es real.
Firme un contrato con mayan palace por un tiempo compartido, pero me han dado muy mal servicio, quedaron de enviarme un paquete por correo y aun no me llega nada, he estado hablando al resort y me han tratado de una manera muy grosera, después de muchas llamadas y correos electrónicos me canse y les dije que mejor quería cancelar la compra y me dijeron que no podía, como no pensaba seguir pagándoles porque me hicieron enojar mucho, cancele mi tarjeta de crédito, yo se que ellos pueden afectar aun así mi crédito, así que estoy viendo los medios para solucionarlo sin tener que pagarles un peso.
Mi hermana y yo invertimos en una membresia en Mayan Palace Cancún, el vendedor nos dijo que nuestra otra membresia que tenemos en USA iba a ser tomada por $20, 000 US y se le abonaría a nuestra cuenta, pero al parecer no es cierto esto nos tiene muy preocupadas, tenemos miedo que se trate de un fraude y tengamos que pagar más de lo que se nos dijo.
My wife and I purchased a Mayan Palace timeshare in 2000 in Cancun. I am very much a fiscal conservative. I almost never spend money unless I’m convinced that there is a need. We went into the timeshare presentation open but skeptical. As the minutes turned into hours there were several times when we said that we weren’t interested. Each time we said that we weren’t going to buy a new person (we were told that they were mangers) was brought into the conversation. Finally, after an all day marathon session we were convinced to purchase. The deciding factor was that the final guy who was brought in to make the sale told us that we wouldn’t have any problem renting the timeshare for two to three times the value of the maintenance fee every year. In the back of my mind I was wondering why Mayan Palace was putting so much pressure on me to purchase when they could be renting the room for that price as well. In my head I was thinking that they simply wanted the up front $12,000. As the salesman presented things, I was thinking that I could rent it out most years and occasionally we could use it. As presented to us, it would have been foolish not to purchase since it was a given that we would make money renting it. Well, as you no doubt know, all of this was a lie. We were able to rent it out once for less than the maintenance fee. To make matters worse, no one wants to purchase the thing. In fact, I have it listed on Timeshares Only for free and no one will take it. We’ve not only paid the maintenance fees but also we’ve used, as indicated above, Timeshares Only and one other company. More money spent with no positive results. All this to say, if you can help us get rid of the thing without spending more money, we’d be very grateful. We paid $2,800 at the initial meeting and $7,000 after we returned home. We have biennial use that started in 2001. There is also what they call a Vacation Fair week on the odd years. We can use the room if we pay the maintenance fee but we don’t have to pay unless we use it. Our contract runs for 30 years. Our unit has one bedroom and one bath and sleeps four.
I purchased 3 weeks at Mayan Palace Cancun in 2008, with rental agreement that never happened.
Tried in March to have reservations For January 17 in Grand Luxxe which we had just purchased last year and they told me that only a room was available. We had purchased one week for a bedroom with a kitchen and another week with one bedroom. Today they told me that we would not receive any of the benefits .
I made a terrible mistake in 2008 by allowing myself to be conned into purchasing membership in Mayan Palace. The saleman told us many things that turned out to be untrue.