MAYAN PALACE Timeshare COMPLAINTS
Sea Garden Hotels, Mayan Palace Beach & Golf Resorts, The Grand Mayan, The Bliss resorts, the Grand Bliss Resorts, Mayan Island Real State, Vidanta.
- Legal Name:
- Comercializadora y Servicio de Turismo S.A. de C.V.; Desarrollo, Marina Vallarta S.A.d
- Resort sales locations
- Cancun, Acapulco, Puerto Vallarta, Mazatlan, Cabo, Puerto Peñasco (Rocky Point)
- Resort collections
- Summit Opportunities, LLC, Houston, TX
- Rental Companies:
- Global Golf Connections, Continental Connections, Global Marketing Systems, Alliance Integrated Marketing Systems (AIMS), My Vacation Brokers, Imperial Property Management, Destinations International, Embassy Vacation Pro
This topic might be interesting to you if you’re considering going out for vacation and buying a timeshare in Mexico. First of all, you’ve got to know what you’re getting into since there’s been a lot of people in the past having complaints about one resort specifically.
You should beware of scams and get informed before buying a timeshare or vacation plan especially when getting unexpected charges at the time of your reservation. Mayan Palace timeshare sales in their resorts it’s a good example of what has been happening.
Located in many states in Mexico, Mayan Palace resorts offer nice and spacious rooms as well as different outdoor activities such as golf, tennis and entertainment for children, and of course high level restaurants.
But as for the tactics sellers use to close a deal on timeshare and or vacation clubs, may leave visitors with a bad experience. This has caused a great wave of mayan palace timeshare reviews in the most famous tourism blogs like Trip Advisor. Also on Mayan Palace’s selling company has a bad reputation, as you can see in Sitejabber. They’re not necessarily good ones.
If you look up the resort, the Mayan Palace timeshare scam is a relevant theme due to the high number of complaints by lots of clients.
Mayan Palace Timeshare Complaints:
Common complaints about Mayan Palace timeshare experiences
- The salesperson will claim that they can resell the client's previously owned timeshare for a large sum of money and the purchase of the Mayan timeshare will be covered by this resale.
- Salesperson offers an equity exchange or trade-in program.
- The salesperson says that they will rent out their Mayan weeks for a large profit and issue a check to the client within a few months so that they can pay off the timeshare with the rental income.
- Many clients have complained that when they go to cancel within the 5 day period, they tell them that their deposit is non-refundable, and they are then persuaded into a downgraded membership.
Many clients have complained that when they go to cancel within the 5 day period, they tell them that their deposit is non-refundable, and they are then persuaded into a downgraded membership.
How they operate
Normally, a Mayan Palace timeshare scam occur in the following way: Many people claim a sales person offers to have a long chat especially with American couples about how wonderful is to share a private place to stay every time you come to Mexico and give you a tour on the units that are supposed to be available for timeshare. Turns out people obtain a really different unit.
The sales person will never inform you of the 5 day period you have to cancel the purchase contract. Not to mention, they lie that the contract cannot be voided after it is signed. Which is a major typical indicator of the Mayan timeshare scam.
They also tend to persuade the client to level up in the resort membership, in case the client is not enrolled in one, the sales person will push them to become members at least.
They will ask if they own another timeshare that they no longer use and will tell them that Mayan Palace will sell it to lower the price of the current timeshare that the client is buying, but in reality they let people end up with the debt of both timeshares.
If you’ve been a victim of such a thing as a mayan palace timeshare scam, you can agree with most people that complained about the pressure they put you under.
Re-selling of timeshare scam
Even in the re-selling of properties, the mayan timeshare scams continue to be a great topic on review blogs.
The reselling fraud happens when a scammer contacts you by phone (most of the time) to claim they have someone interested in buying your timeshare at that moment. So they ask you to transfer money to cover sale expenses such as fees for the resale company or maintenance fees.
Only for you to end up stuck with the timeshare and scammed with thousands of dollars on the “fees” you paid for
Besides checking on the Mayan palace timeshare reviews, we advise owners to be wary of the following situations which may lead to fraud.
· Service offers made by a reseller, if it promises a significant return on the sale especially.
· A resale company that says the area of your property is in high demand and has an incredible number of potential buyers looking for timeshare units.
· A reseller who promises to modify or cancel the owner's contractual obligation to the complex in which the timeshare property is located.
The following tips will help you protect your investment if planning on buying a Mayan Palace timeshare:
Look up the reseller’s name on the web and check his background. Click on official sources for complaints about the person. Also Mayan palace timeshare reviews can help you on this one.
Ask about the promotion and strategies of advertising the reseller will do on the unit. Make sure you will be involved in the process and receiving reports. If they are simply publishing the unit on a resale list, it might not be worth it doing business with him.
One sign of a serious deal is a reseller who charges fees after the timeshare sale. If they ask you to pay an upfront fee, make sure you’ll getting a refund for it in the future. Always ask for the fees beforehand.
Get everything in writing. Read the contract carefully to ensure that it matches the verbal promises you have received. It should include the services that the reseller will run, as well as the fees they will have to pay and when. If the deal is not what you expected or wanted, do not sign the contract.
Always take your time to read the full documents before signing a contract and don’t let the sellers or resellers, put you under pressure, which is typical of the mayan timeshare scams as you can learn in the reviews.
We invite you to read the following Mayan Palace timeshare reviews and share your experiences with Mayan Palace timeshare.
We purchased a time share in Mayan Palace two years ago with the understanding that we could rent them out and make money. We were contacted by Sierra Resorts to sell the timeshare . We sent closing costs of $2,000. We filled out a deposit form and was supposed to receive the transfer of funds lat month. Now when you call Sierra, the lines are busy and their e-mails are returned. We feel totally robbed.
I purchased a time share at Grand Mayan in Los Cabos. I tried to call and cancel and they will not give it to me in writing via email, although I have spoken with several individuals. They were very nice to 'mail me' my contract rather than give it to me, only now do I realize that the cancellation paperwork is contained within this contract. How much to see this finished for me before the 5 day cancel timeline ? This has been a very difficult situation. I have given them $20,000 and received no goods or services from their facility.
We purchased a Mayan Palace membership that we tried to get out of it the next day after reviewing our welcome package. They said we could not because we signed the clause regarding not being able to cancel up to 5 days after purchase. Now we have returned home and have found all of the complaints online about how the company has defrauded its members.
Nunca puedo viajar por falta de dinero, y nunca he podido usar mi membrecia que compre en Mayan palace nuevo vallarta, cuando les dije que yo no teía dinero suficiente para estar viajando me dijo el hombre que no me tenía que preocupar porque con este trato "maravilloso" iba a sacarle basta provecho y con el dinero que sacara de esto iba a poder viajar cada año. Ahora me siento muy presionado y sin un cinco en el bosillo.
We purchased a timeshare at Mayan Palace in January. The only reason we purchased this was that they guarantied to buy out existing timeshare with Wyndham. I have 2 signed contracts from Sierra for 2 time share contracts that the salesman gave us to buy our existing time shares.He said they would contact us in a few weeks. We have not heard from them and when we tried calling them and emailing them and they have not responded. Our salesman will not email or call us back.
We were scammed by a salesman at Mayan Palace. We cancelled within the 5 day period and he is not refunding the money. We have a signed document from him stating that the $2500.00 would be refunded. He doesn't respond to emails. We are planning to go back again and speak to him face to face again. Any suggestions would be appreciated very much.
My husband and I purchased a timeshare at the Riviera Mayan Palace in March. We have already paid about $5000 and now don't want it anymore. We feel very scammed. We owe $8000. Can we get out of it?
My husband and I purchased a vacation plan from Mayan Palace in Playa del Carmen, Mexico. We are just now figuring out that everything we were told during our 8 hr ordeal were all lies. We were told that Mayan would buy our current timeshare for a guaranteed minimum price and would buy back our 2 Mayan weeks each year for a guaranteed amount but we had to sign up with one of their affiliated brokers to complete the process. We were told we would never have maintentance fees unless we didn't allow Mayan to buy back our weeks and we opted to use the weeks ourselves - that seems to be another lie. There are more fraudulent claims that were made to us in order to get us to seal the deal and we are very distraught to learn that we have been swindled out of $25000 USD.
We have just returned from our vacation in Mexico and we are canceling our contract with Mayan Palace. Upon review of our paperwork, we realized that copies of important papers had mysteriously been left out of the notebook that we were given. We also researched the Mayan Palace, their rental rates and sales practices on the internet at the resort. We spoke with our sales representative and asked him for the missing paperwork. He told us that he did not have the papers as they were already sent to Texas but in the same statement he said that we would be dealing with a company in Florida who would be buying our timeshares from us. This same company, Luxury Resort Management insisted on charging our credit card account for $500 in order to process the listing of our two timeshares.
They told us we could have a 2 bedroom and the Grand Mayan and all that but what it ended up was that we could maybe get a studio in the Grand Mayan . And after we read the fine print it said that we could only use the week once at Mayan Palaces every 5 years, just like RCI. It was completely not what the timeshare salesman told us.