THE REEF Playacar Resort (Leading Vacation Club)Timeshare COMPLAINTS
The Reef Playacar Resort & Spa, Leading Vacation Club, The Reef Coco Beach
- Legal Name:
- Inmobiliaria Kasamarina S.A. de C.V.
- Resort sales locations
- Playa del Carmen
- Rental Companies:
- Elite Guest Circle & Strategic Marketing Solutions
Common Complaints:
- the 5 days period to cancel is never mentioned in the presentations, they also state that "Saturday" in Mexico is a "business day" which is not. The 5 days period to cancel is a legal right which cannot be waived.
- The sales people promise to “trade-in” timeshares as part of their sales tactics. the sales man refers you to a resell or rental company for the sale or rental of your previously or new timeshare to paid off your new purchase. At the end, the resale and/or rental company does nothing for you, the client are stuck with your two or more timeshares.
- they promise no further fee besides the "All-Inclusive". but the special assessment fee keeps going up and up every month for unknown reasons.
- His Timeshare´s program Leading Vacation Club doesn´t work as the salespeople promised
The reef phone:
Phone: +52 98 48 73 41 20
Fax: +52 98 48 73 20 01
Toll free number
USA : 1 866 384 3656
Mexico : 01 800 714 0220
I called back immediately to the number they gave me and of course it was a recording that "someone would be with me shortly" WRONG...
they never told me about my 5 days, now i don't know what to do, how can i cancel it?
can someone provide some information about how profeco works??
they told me i didnt have to pay trhe fees, but i still paying it.. and it's super expensive!!
I own a timeshare but the monthly payments have become a burden and I wish to get rid of it. Two years ago, I contacted a real estate company in an effort to sell the timeshare. They collected fees related to valuation of the property etc., but to date it has not been sold. My question is: what happens if I simply stop paying? Can I get into legal, financial/credit problems by doing this. I don't care if I lose what I have already invested, I just don't want to keep paying. Grateful for any informed advice.
I DON'T KNOW IF I WAS THE ONLY PROPERTY OWNER WHO WAS NOT TO HAPPY WITH HIS TIMESHARE.THERE WAS ALWAYS A NEW EXCUSE TO USE MY OWN WEEKS
¡¡¡¡it's so important to just ignore them or say, "no thanks" and walk away!!!!
we own two timeshares, but the truth is that we can't pay them anymore.. the fees are to high now! we need to cancel
I tried for weeks to find out if there was any truth to this company. There is not. They are scam artists who prey upon people who have a need.
is there any way to get our deposit money back or have we lost it?