THE REEF Playacar Resort (Leading Vacation Club)Timeshare COMPLAINTS
The Reef Playacar Resort & Spa, Leading Vacation Club, The Reef Coco Beach
- Legal Name:
- Inmobiliaria Kasamarina S.A. de C.V.
- Resort sales locations
- Playa del Carmen
- Rental Companies:
- Elite Guest Circle & Strategic Marketing Solutions
Common Complaints:
- the 5 days period to cancel is never mentioned in the presentations, they also state that "Saturday" in Mexico is a "business day" which is not. The 5 days period to cancel is a legal right which cannot be waived.
- The sales people promise to “trade-in” timeshares as part of their sales tactics. the sales man refers you to a resell or rental company for the sale or rental of your previously or new timeshare to paid off your new purchase. At the end, the resale and/or rental company does nothing for you, the client are stuck with your two or more timeshares.
- they promise no further fee besides the "All-Inclusive". but the special assessment fee keeps going up and up every month for unknown reasons.
- His Timeshare´s program Leading Vacation Club doesn´t work as the salespeople promised
The reef phone:
Phone: +52 98 48 73 41 20
Fax: +52 98 48 73 20 01
Toll free number
USA : 1 866 384 3656
Mexico : 01 800 714 0220
My biggest concern in this matter is my credit. I don't want to give them another penny yet if I don't they'll ruin my credit!
I have a $15, 000.00 collection account on my credit report from these thief liars!
he tenido que pagar por absolutamente todo, no puedo seguir pagando por cosas que nisiquiera tienen explicacion, solo quieren sacar dinero..
Somos otros de los muchos afectados por esta compañía que nos vendió un programa vacacional y nunca dieron la cara
la lista de personas defraudadas crece cada año y la PROFECO no hace nada ni siquiera una advertencia.
i'll have to admit timeshare companies are the biggest of thieves :S
I was lured by a gentleman Sergio and a Canadian Hockey Player,, 22 k later a load of useless paper work we realized 2 years later that it is indeed a scam we stayed once since our purchase and it still cost equivalent to going down the street.. Ive learned a valuable lesson and now understand that these people who run the business there are all mean hearted and cheats,, How they sleep at nite Im not sure.. I will do my damness to discourage business there,, Can anyone recommend how i can start to go about recovering some losses.. As for the Canadian Hockey Player he will get a visit from BB Billy on a return to Canada,, its worth the extra 5K
Stop giving your week to them and find other options!
On 6/15/2011 promised to sell my timeshare and stay in contact. Never happen.
I have been a lot of places and been to a lot of cheap hotels and I do not know how this hotel is legal.