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THE REEF Playacar Resort (Leading Vacation Club)Timeshare COMPLAINTS

The Reef Playacar Resort & Spa, Leading Vacation Club, The Reef Coco Beach

THE REEF Playacar Resort (Leading Vacation Club)Timeshare COMPLAINTS
  Legal Name:
Inmobiliaria Kasamarina S.A. de C.V.
  Resort sales locations
Playa del Carmen
  Rental Companies:
Elite Guest Circle & Strategic Marketing Solutions
Common Complaints: 
  • the 5 days period to cancel is never mentioned in the presentations, they also state that "Saturday" in Mexico is a "business day" which is not. The 5 days period to cancel is a legal right which cannot be waived. 
  • The sales people promise to “trade-in” timeshares as part of their sales tactics. the sales man refers you to a resell or rental company for the sale or rental of your previously or new timeshare to paid off your new purchase. At the end, the resale and/or rental company does nothing for you, the client are stuck with your two or more timeshares. 
  • they promise no further fee besides the "All-Inclusive". but the special assessment fee keeps going up and up every month for unknown reasons.
  • His Timeshare´s program Leading Vacation Club doesn´t work as the salespeople promised

The reef phone:
Phone: +52 98 48 73 41 20
Fax: +52 98 48 73 20 01
Toll free number
USA : 1 866 384 3656
Mexico : 01 800 714 0220

To receive more information about The Reef Playacar and Leading Vacation Club timeshare complaints and how to cancel it, send a WhatsApp to +52 333 239 6589, fill in the form in the contact section or call us at +1 714 277 3662.

Reef Playacar/Leading Vacation Club Complaints

Below, we have a forum where members of The Reef Playacar/Leading Vacation Club share their experiences with the timeshare resort. The staff at Mexican Timeshare Solutions has no influence over the claims, complaints, and comments posted by users.

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Write your complaint
Read what other timeshare scam victims say:
106 Complaints
  • CarlySeptember 7, 2014, 8:42 pm

    I tried for weeks to find out if there was any truth to this company. There is not. They are scam artists who prey upon people who have a need.

  • AndreaAugust 26, 2014, 1:35 pm

    is there any way to get our deposit money back or have we lost it?

  • HarryAugust 16, 2014, 9:26 am

    My biggest concern in this matter is my credit. I don't want to give them another penny yet if I don't they'll ruin my credit!

  • WayneAugust 1, 2014, 12:42 pm

    I have a $15, 000.00 collection account on my credit report from these thief liars!

  • MargaritaJune 30, 2014, 9:22 am

    he tenido que pagar por absolutamente todo, no puedo seguir pagando por cosas que nisiquiera tienen explicacion, solo quieren sacar dinero..

  • AuroraJune 12, 2014, 2:10 pm

    Somos otros de los muchos afectados por esta compañía que nos vendió un programa vacacional y nunca dieron la cara

  • DanielMay 14, 2014, 6:19 pm

    la lista de personas defraudadas crece cada año y la PROFECO no hace nada ni siquiera una advertencia.

  • MarkMay 9, 2014, 1:06 am

    i'll have to admit timeshare companies are the biggest of thieves :S

  • ShellyMarzo 4, 2014, 5:52 pm

    I was lured by a gentleman Sergio and a Canadian Hockey Player,, 22 k later a load of useless paper work we realized 2 years later that it is indeed a scam we stayed once since our purchase and it still cost equivalent to going down the street.. Ive learned a valuable lesson and now understand that these people who run the business there are all mean hearted and cheats,, How they sleep at nite Im not sure.. I will do my damness to discourage business there,, Can anyone recommend how i can start to go about recovering some losses.. As for the Canadian Hockey Player he will get a visit from BB Billy on a return to Canada,, its worth the extra 5K

  • EdwardFebruary 4, 2014, 12:47 am

    Stop giving your week to them and find other options!

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