TAU RESORT Vacation Club Timeshare COMPLAINTS
Tau Resort Vacation Club
- Legal Name:
- Tau Resorts, S.A.P.I de C.V
- Resort sales locations
- Puerto Vallarta
- Rental Companies:
- Eagle market Solutions & Orchard Vacations Rentals
- Hotel Representatives:
- Gary Pasco, Bob, Thasi Favela & Israel
Common Complaints:
- The resort itself is not built and is still in skeleton phase, the opening date was Dec 15, 2011 and now has change to Jan 2012.
- It’s sold as "Real State" but in fact is a timeshare contract
- Clients are often mislead to believe that in order to have reservation power they need to have a higher level of membership.
- High pressure sales and extensive delay tactics
- The sales person will show the client different floor plans from what the client is actually purchasing, or/and show a demo room which is not at the property of the resort.
- The sales associate refer clients to a rental company to rent their unit for a profit even if the resort it’s not 50% built yet.
To receive more information about Tau Resort timeshare complaints and how to cancel it, send a WhatsApp to +52 333 239 6589, fill in the form in the contact section or call us at +1 714 277 3662.
We bought into the resort April 2013. Paid 30K and sold our Mayan timeshare. No luck with emails or phone calls about the progress which I have been told is nothing to this point. We all need to join a class action. Heard the owner has recently been arrested in Mexico City.
ES VERDAD ESTA COMPANIA ES UN FRAUDE Y A MI TAMBIEN ME ESTAFARON HACE 2 ANIOS Y NO HE PODIDO RECUPERAR MIS 170,000.00 PESOS
ES VERDAD ESTA COMPANIA ES UN FRAUDE Y A MI TAMBIEN ME ESTAFARON HACE 2 ANIOS Y NO HE PODIDO RECUPERAR MIS 170,000.00 PESOS
They, ie, TAU Resorts, do not live up to and honour their own contract(s).. with regards to new owners who decide to 'Opt-Out' .., under their 'Terms and Conditions'..as Stated in their contract., in a timely manner.
We have been 'In Line' and on a 'list' for reimbursement for more than a year..(actually since late December 2012 +/- ...They, TAU, per their contract, are to reimburse the 'owner' of their fees and payments as prescribed in their contract, if the property is not completed. The property is Not completed..and who knows when it will be. We dont want an 'Exchange' to another.. so called property of theirs.. Just a refund of our 'membership' (as stated in their contract...). Pretty straight forward, but not with this organization.....!
Stay away from this scam.. Yes, it is just that.....!! - - They, TAU may try, but their project is not getting any closer to completion that it was a year ago...!!
too much pressure at the sales presentation they wanted us to buy regardless of anything i just couldn´t believe how desperate this guys are to sell, i saw a lot of programs and choices they had and when we said no they started yelling at us saying we couldn´t afford it i just stood up and left.
Very good blog article.Really looking forward to read more. Much obliged.
I just purchased at Tau Resorts but after the coupons they gave me turned out to be bad I began searching on the Internet. I'm going back today to cancel my contract. I pray I get a refund.
Whatever you do, DO NOT GO ON A TOUR of TAU RESORTS in La Cruz de Huanacaxtle (Puerto Vallarta, Mexico).
They are the ULTIMATE SCAM ARTISTS. I am still shaking thinking of how badly we were treated there today.
In exchange for touring this pre-construction resort, we were promised:
a breakfast
a 90 minute presentation
6,000 pesos for our time
a taxi ride to and from the resort
WARNING!!!! TAU RESORTS DOES NOT FOLLOW THROUGH ON THEIR PROMISES!!!!
BEWARE OF THEIR SCAMS AND FALSE PROMISES!!!
When we arrived at the resort for our tour, the resort manager APPROVED our invitation that had everything spelled out on it very clearly: we would be given breakfast, a 90 minute tour, 6,000 pesos for our time, and a taxi to and from the resort. He kept the invitation and said IT WAS APPROVED.
Everything was legit.
We ate breakfast with our salesman, went on the tour, decided that we did not want to buy that day, and then ALL HELL BROKE LOOSE!!!
The manager (the one who had APPROVED our invitation) came out and got very angry with us because we did not want to buy a timeshare today. Then he marched us out to a waiting taxi.
We asked him about the 6,000 pesos that he had promised and APPROVED when we arrived at the resort.
He said WE DID NOT QUALIFY to receive the gift because we did not like his product!!!!
We got upset, because the invitation did not say we had to buy a timeshare in order to receive the 6,000 pesos. All we had to do was attend a 90 minute presentation (which was 3 hours, by the way).
Then he began YELLING at us. We were shocked!! We have never been treated that way by anyone in the tourist industry in Mexico!!
When we said we wanted to warn the other people that were on tour that day he got a BODY GUARD to FORCE US INTO A WAITING TAXI!!!
We said we were going to report TAU RESORTS to the American Consulate and to the Puerto Vallarta tourism board. This HORRIBLE TREATMENT of vacationers is NOT ACCEPTABLE and needs to be known about by the authorities.
He then THREATENED TO CALL THE POLICE AND PUT US IN JAIL!!!!!!
We asked him his name. He would only say his name was "John." He refused to tell us his last name.
He was about 6' tall, heavy set and dark. Everyone around him acted like he was the owner or a very senior manager of the resort.
After being forced into the waiting taxi we were driven off the property!!!!!
If this is the way TAU RESORTS treats potential buyers, I can only imagine what they do to people once they have purchased.
LET THE BUYER BEWARE.
TAU RESORTS ISN'T EVEN BUILT YET!!!!!!
Went to the sales and got suckered in by the smooth talking sales back in Feb ruary 2012. Later found this was a fraud and complete scam. The sales staff misrepresented us and were deceitful, bunch of liars in the goods and services they will provide. Seeing more current updates is evidence that TAU is a timeshare scam and fraudlent.
To John S. John S.January 26, 2013, 12:02 am
May name Casey Owens and yes I did work for Tau resorts but I left in 2009 because it is a fraudulent company. So please get your facts straight sir before putting my name it this. You bought in 13 sir and I was there from 08 till 09.