VIVA WYNDHAM MAYA Timeshare COMPLAINTS
Viva Vacation Club, Viva Fortuna Beach, Dominican Republic Resorts: Viva Dominicus Beach ,Viva Dominicus Palace ,Viva Playa Dorada, Viva Samana ,Viva Tangerine. Riviera Maya Resorts, Viva Maya,Viva A
- Legal Name:
- “Promotora Mexicana del Caribe SA de CV.
- Resort sales locations
- Rivera Mayan, Playa del Carmen, Cancun, Puerto Vallarta , Cabo, Ixtapa, Bahamas
Common Complaints:
- Poor Customer Services
- No availability
- Rude sales associates.
- One of the most common scams at the moment of purchase is that Viva Wyndham Maya´s sales person will make you any verbal promise to get you to sign their contract
- Most of their sales are done under high pressure sales tactics, a high number of members at Viva Wyndham feel like they have being lied and scam and most timeshare contracts are being misrepresented.
- Salespeople claim that the points have more value than they actually do for exchange purposes.This is very untrue, it all depend what points you buy and unfortunate they will always sell you the small point package so at the time you realize you need more points.
- Many clients have complained that when they go to cancel within the 5 day period, they tell them that their deposit is non-refundable.
Wyndham Reservations phone number:
Calling from the U.S. or Canada (toll-free) 1-800-996-3426
1-800-WYNDHAM
Calling from outside the U.S. or Canada, dial * 1-506-638-4899
Calling from Europe 00 877 999 3223
Wyndham Hotels & Resorts Customer Care:
Calling from the U.S. or Canada (toll-free) 1-800-466-1589
Wyndham Rewards® featuring ByRequest® Representative:
Calling from the U.S. or Canada (toll-free) 1-800-996-3426
1-800-WYNDHAM
Calling from outside the U.S. or Canada, dial * 1-506-638-4899
Wyndham Vacation Resorts® - Owner Reservations & Customer Service:
Exisitng Owners - Please Call (toll-free) 1-800-251-873
Stayed at Viva Wyndham Azteca and honestly, I wish we’d chosen somewhere else. The check-in process was a mess, nobody really explained anything, and the room wasn’t ready for hours. The food got boring fast and there were ants in our bathroom. Also, we felt cornered into attending a timeshare talk we had no interest in. Won’t be coming back.
Estuvimos en Viva Wyndham Dominicus y fue decepcionante. El personal parecía no tener ganas de ayudar, y la limpieza del cuarto dejaba mucho que desear. Pedimos cambio de toallas y nunca llegaron. Además, los del club vacacional insistieron todos los días. No fue una experiencia relajante como esperábamos.
En Viva Wyndham, desde el check-in todo fue confuso. Mi esposa pidió una copa de vino y le dieron jugo con algo que sabía a colonia. El “club vacacional” parece un culto con sonrisas falsas. Nos siguieron por el resort para que firmáramos algo. Yo iba a descansar, no para firmar cosas
Y’all, our “ocean view” in Viva Wyndham was a sliver of blue if you leaned WAY over the balcony. The staff acted like every request, towels, ice, directions, was a personal insult. Felt like a budget cruise ship on land. Never again.
Nunca más. Viva Wyndham Maya fue una decepción de principio a fin. El buffet repetitivo, la atención pésima, y los vendedores de membresías persiguiéndonos.
If you’re looking for loud music, cold food, and people pretending to help you while doing NOTHING... VIVA WYNDHAM DOMINICUS is your place!! We were offered a “fun resort vibe,” but ended up with broken beach chairs, watered-down drinks, and a "VIP" check-in that took over 90 minutes. My husband wanted to leave on day two. STAY AWAY.
No entiendo cómo este lugar tiene buenas reseñas. Viva Wyndham en Playa del Carmen fue una de las peores experiencias que he tenido. Te prometen bebidas premium, y cuando llegas, te sirven puro licor barato. El aire acondicionado sonaba como licuadora. Encima, te quieren vender un plan vacacional como si fuera oro.
I should’ve known better than to fall for a “last minute deal”, VIVA WYNDHAM TANGERINE in Cabarete was CHAOS. We got tricked into attending a “welcome breakfast” that was actually a high-pressure ambush for their travel club. My husband literally fake-choked to get us out!! Still mad about it.
Un verdadero desastre! Me hospedé en Viva Wyndham Maya (Playa del Carmen) y desde que llegamos fue puro problema. Te presionan para que escuches una "presentación especial" que terminó siendo una trampa de tiempos compartidos. Me sentí manipulado y molesto.
Viva Wyndham Dominicus Beach bombarded me with some “club membership” nonsense 10 minutes after check-in. I said NO and they kept pushing. The food was cold, the staff looked like they were trying their best but totally overwhelmed, and the room smelled like a wet mop. This is NOT what I paid for.