VIDANTA Timeshare COMPLAINTS
Vida Vacation, Sea Garden Hotels, Mayan Palace Beach & Golf Resorts, The Grand Mayan, The Bliss resorts, The Grand Bliss Resorts, Mayan Island Real State, The Estates, Grand Luxxe
Legal Name:
Promociones vacacionales S.A de C.V.
RGL Arrendadora de inmuebles S.A. de C.V.
Comercializadora y Servicio de Turismo S.A. de C.V.
Desarrollo Marina Vallarta S.A de C.V.
Memberships:
Imperial Gardens
Celebrate park
Vida Vacations
Kingdom of the sun
Destinos Unlimited
Imperial Gardens
The Cascada Resort
Mayan Palace Vacation Club
The Bliss
Grand Entertainment Collection
Common Complaints:
Vidanta Timeshare for sale:The salesperson will claim that they can resell the client's previously owned timeshare for a large sum of money and the purchase of the Vidanta timeshare will be covered by this resale.
Salesperson offers an equity exchange or trade-in program.
Vidanta Timeshare Rentals: The salesperson says that they will rent out their Vidanta weeks for a large profit and issue a check to the client within a few months so that they can pay off the timeshare with the rental income.
Many clients have complained that when they go to cancel within the 5 day period, they tell them that their deposit is non-refundable, and they are then persuaded into a downgraded membership.
If you are angry about your timeshare with vidanta and are looking how to make complaints we invite you post on our comments section
Acapulco
Phone: +52 (744) 469.60.03
Fax: +52 (744) 469.60.50
Los Cabos
Phone: +52 (624) 163 - 4003
Fax: +52 (624) 163 – 4050
Nuevo Vallarta
Phone: +52 (322) 226- 4003
Fax: +52 (322) 226 – 4066
Riviera Maya
Phone: +52 (984) 206.40.03
Fax: +52 (984) 206.40.50
Con Vidanta, yo revisaría cuidadosamente qué ocurre si se necesita corregir un dato o solicitar documentación relacionada con la membresía. Parece un asunto administrativo menor, pero puede ser frustrante si no sabes qué departamento debe atenderlo. Tener instrucciones claras y respuestas consistentes debería formar parte del servicio.
I enjoyed the atmosphere at Vidanta, but the sales process left me thinking more about future vacations than about the contract itself. I should have taken a break, reviewed the numbers, and compared the offer with other ways to travel. I would never make a decision of that size based on the excitement of the moment again.
Cuando intenté aclarar un trámite relacionado con mi membresía de Vidanta, me habría gustado encontrar instrucciones más claras sobre los documentos necesarios. Tener que investigar cada requisito por separado complica algo que debería ser sencillo. Una guía completa de los procedimientos ayudaría bastante a los propietarios.
At Vidanta, the excitement of the resort made it easy to focus on the holidays we imagined taking in the future. What I didn't do was calculate how much we would need to travel to make the membership worthwhile. I would recommend working out a realistic yearly budget before deciding, rather than relying on optimistic plans.
Si estás pensando en contratar con Vidanta, pregunta qué ocurre si necesitas cambiar la información de los titulares de la membresía. Puede parecer un detalle administrativo, pero es mejor conocer los requisitos y tiempos de respuesta antes de necesitarlos. Yo no daría por hecho que todos los trámites serán tan sencillos como la compra.
At Vidanta, the excitement of the resort made it easy to focus on the holidays we imagined taking in the future. What I didn't do was calculate how much we would need to travel to make the membership worthwhile. I would recommend working out a realistic yearly budget before deciding, rather than relying on optimistic plans.
I would be much more cautious about making a decision during a vacation now. When you're enjoying the property, it's easy to picture yourself returning regularly without calculating the full cost. I'd want time to review the contract at home, especially the recurring expenses and the conditions attached to the benefits.
Antes de contratar con Vidanta, yo preguntaría cómo se calculan los gastos futuros y si existen cargos adicionales según la temporada o el tipo de reservación. No es suficiente con conocer el precio inicial. Lo importante es saber cuánto puede costar mantener la membresía durante varios años.
I would urge prospective members to take the paperwork away and review it somewhere quiet. During a resort presentation, it is easy to concentrate on the experience being offered and overlook the less exciting details, such as recurring costs and restrictions. Those details deserve just as much attention as the vacation benefits.
Lo que me hizo cambiar de opinión sobre Vidanta fue empezar a analizar cuánto utilizamos realmente la membresía. Hay beneficios que parecen muy importantes durante una presentación, pero que quizá no tienen el mismo valor para cada propietario.
Creo que esa es una pregunta que vale la pena hacerse antes de comprar: ¿cuáles de esos beneficios voy a utilizar de verdad? No solamente cuáles suenan bien.