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VIDANTA Timeshare COMPLAINTS

Vida Vacation, Sea Garden Hotels, Mayan Palace Beach & Golf Resorts, The Grand Mayan, The Bliss resorts, The Grand Bliss Resorts, Mayan Island Real State, The Estates, Grand Luxxe

VIDANTA Timeshare COMPLAINTS

Legal Name: 
Promociones vacacionales S.A de C.V.
RGL Arrendadora de inmuebles S.A. de C.V.
Comercializadora y Servicio de Turismo S.A. de C.V.
Desarrollo Marina Vallarta S.A de C.V.


Memberships:
Imperial Gardens
Celebrate park
Vida Vacations
Kingdom of the sun
Destinos Unlimited
Imperial Gardens
The Cascada Resort
Mayan Palace Vacation Club
The Bliss
Grand Entertainment Collection

Common Complaints:

Vidanta Timeshare for sale:The salesperson will claim that they can resell the client's previously owned timeshare for a large sum of money and the purchase of the Vidanta timeshare will be covered by this resale.
Salesperson offers an equity exchange or trade-in program.

Vidanta Timeshare Rentals: The salesperson says that they will rent out their Vidanta weeks for a large profit and issue a check to the client within a few months so that they can pay off the timeshare with the rental income.
Many clients have complained that when they go to cancel within the 5 day period, they tell them that their deposit is non-refundable, and they are then persuaded into a downgraded membership.

If you are angry about your timeshare with vidanta and are looking how to make complaints we invite you post on our comments section

Acapulco
Phone: +52 (744) 469.60.03
Fax: +52 (744) 469.60.50

Los Cabos
Phone: +52 (624) 163 - 4003
Fax: +52 (624) 163 – 4050

Nuevo Vallarta
Phone: +52 (322) 226- 4003
Fax: +52 (322) 226 – 4066

Riviera Maya
Phone: +52 (984) 206.40.03
Fax: +52 (984) 206.40.50

To receive more information about Vidanta Timeshare complaints and how to cancel it, send a WhatsApp to +52 333 239 6589, fill in the form in the contact section or call us at +1 714 277 3662.

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Read what other timeshare scam victims say:
46 Complaints
  • Linda CarterDecember 3, 2025, 7:41 am

    Vidanta looked like a dream resort, but the “presentation” nearly ruined our vacation. What was supposed to be a quick breakfast meeting turned into a four-hour timeshare sales pitch, with constant pressure to sign up. Afterwards, booking anything with the membership became a nightmare — blackout dates, fees, and excuses. It felt like a trap.

  • Matías RíosDecember 1, 2025, 6:02 am

    En Vidanta Riviera Maya, la membresía resultó ser una estafa disfrazada. Después de la presentación de ventas (cuatro horas de presión), descubrimos que las “beneficios exclusivos” son una ilusión: casi nunca hay disponibilidad y los costos extras aparecen sin aviso. Mucha promesa, poca realidad.

  • Jessica LambertNovember 30, 2025, 7:12 am

    Vidanta may be visually stunning, but don’t let that fool you, their timeshare presentation was a nightmare. What they promised as a “one-hour breakfast” turned into a four-hour marathon full of aggressive sales tactics. When we tried to back out, they kept lowering their “special” price, but we realized too late that the fine print was against us.

  • Martín RiveraNovember 26, 2025, 2:18 pm

    En Vidanta Riviera Maya, la experiencia con su membresía fue horrible. Nos dijeron que serían documentos simples, pero al final firmamos algo que no entendimos del todo. Los costos de mantenimiento suben cada año, y las reservaciones que deberían ser “privilegiadas” nunca están disponibles.

  • Carla MitchellNovember 20, 2025, 12:41 pm

    Vidanta looked like a dream resort, but the timeshare pitch was brutal. What they told us would be a short presentation turned into a 4-hour sales marathon, complete with haggling and pressure to sign a membership. According to other owners, rescinding your contract isn’t easy, and maintenance fees keep climbing.

  • Jorge TorresNovember 20, 2025, 12:13 pm

    En Vidanta Riviera Maya, la oferta de “propiedad vacacional” parece atractiva, pero las comisiones y los cobros ocultos son alarmantes. Muchos dueños se quejan de que no hay disponibilidad, y la atención al cliente solo responde con evasivas.

  • Mario SánchezNovember 18, 2025, 12:37 pm

    En Vidanta Riviera Maya la presentación de ventas fue interminable y agresiva. Nos sentíamos obligados a escuchar promesas de “beneficios exclusivos” que nunca vimos reflejados. La limpieza de la habitación fue descuidada y el trato general poco profesional.

  • Karen MitchellNovember 14, 2025, 12:21 pm

    Vidanta Resort Nuevo Vallarta looked like paradise, but the reality included high-pressure sales, broken fixtures in our room, and a constant reminder that “ownership members” got better treatment. The standards did not match the cost.

  • Mario SánchezNovember 12, 2025, 2:31 pm

    En Vidanta Riviera Maya la presentación de ventas fue interminable y agresiva. Nos sentíamos obligados a escuchar promesas de “beneficios exclusivos” que nunca vimos reflejados. La limpieza de la habitación fue descuidada y el trato general poco profesional.

  • Jorge S.May 8, 2025, 1:22 pm

    Compré membresía en Vidanta pensando que era buena inversión… GRAN ERROR. Las cuotas suben cada año, y cuando quiero reservar, no hay NADA disponible. Les escribí mil veces y no responden. Es una trampa. Estoy buscando ayuda para cancelarlo.

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