PUEBLO BONITO Timeshare COMPLAINTS
Pueblo Bonito, Pueblo Bonito Emerald Bay, Pueblo Bonito Sunset Beach, Pueblo Bonito Rose, Pueblo Bonito Pacifica, Pueblo Bonito Blanco, Samba
- Legal Name:
- Operadora de Inmuebles Los Arcos S.A. de C.V.; Terra pacifica S.A. de C.V.
- Resort sales locations
- Cabo, Mazatlan.
- Resort collections
- Concord Servicing Corporation, Phoenix, AZ.
- Rental Companies:
- Suite Getaway, Elite Retreat
- Hotel Representatives:
- Sergio Cayeros, Tele Gutierrez, David Larson, Alfredo Ramirez, Briselda Ahumada, Eugene Miller, Veronica Escamilla, Roberto Guzman, Melanie Glazier, Omar Alvarez.
In this section you will find valuable information about Pueblo Bonito Fractional ownership business. If you´re thinking or you already closed a deal on buying a timeshare in Pueblo Bonito resorts, since there is some content on importat review sites that consist of people giving their opinion about their timeshare buying experience with several resorts, including Pueblo Bonito membership reviews in the same sites.
Pueblo Bonito is known for being part of large resort chain with great status and prestige, wich owns other many resorts dedicated to commit fraud on selling luxurious timeshare units. And same as the other resorts, it is certainly luxurious and stands for its large and beautiful buldings, offers outdoor activities such as golf, tennis, entertainment, event services and restaurants of an excellent level located all over Mexico´s most beautiful coasts.
But speaking of Pueblo Bonito fractional ownership (Pueblo Bonito Travel Club)selling it isn´t as good as they claim to treat their guests, as we can see in the Pueblo Bonito timeshare reviews and common complaints recently made.
Common complaints:
- Salesperson has the client sign a waiver giving up their 5 day right to cancel as it is a special one-day only offer.This is illegal in Mexico.
- Salesperson promise to sell their old timeshare to offset the cost of the new timeshare in the end the client is referred to resale company that does not sell the old timeshare and the client is stuck with two timshare and the maintenance fees for both properties.
- Complaints about Concord Pueblo Bonito & Pueblo Bonito Travel Club.
Pueblo Bonito timeshare reviews
This chain of resorts with a lot more premises around Mexico such a Pueblo Bonito Emerald Bay and Pueblo Bonito Pacifica has been target of many reviews by people pointing out bad experiences buying a timeshare.
Also, on the complaint board blog you can find content about Pueblo Bonito Sunset Beach timeshare in problems involving the resort.
The list is long, an involves the rest of Pueblo Bonito resorts listed at the beggining of this section and besides timeshare reviews clients even mention problems with Pueblo Bonito membership reviews, since the scammers and sales people tend to offer a membership update that in no way will benefit the clients
How they operate
The Pueblo Bonito ownership fraud usually starts with a convincing and charming sales person. Many people clainm that the seller invites couples in particular to a meeting, so they get the timeshare concept explanation about owning and sharing a private residence with other people every timeshare they travel and stay in a Pueblo Bonito resort.
The couples have a tour in the different unit areas that are said to be available for them to pick. In the end, buyers have claimed they received quite a different unit. They also tend to persuade customers to increase the membership level of the resort , wich has been target of critics in many Pueblo Bonito membership reviews. In case of non-registered customers, the seller will convince them to at least become a member.
They will ask if they own another timeshare that they no longer use and tell them that Pueblo Bonito will sell it to lower the price of the current timeshare that the customer buy, but in reality they are leaving everyone on a big debt after signing the contract.
If you are the victim of a timeshare scam, you can agree one of the Pueblo Bonito Sunset Beach timeshare problems about the pressure they put on you.
The worst part of the customers is that the seller will never teel you about the five days recession period in wich you can terminate the contract of timeshare. Not to mention that they also lie and say that it will be impossible to cancel the ccontract after signing it. This is a typical leading indicator of a timeshare scam. This las one tends to be a big complaint in the Pueblo Bonito timeshare reviews posted on Trip Advisor.
In conclusion
Like we said before, it is very well represented on the Pueblo Bonito Travel Club reviews posted online and on the common complaints listed above, that the scammer plague it´s getting bigger and bigger.
For the most part this happens in Mexico, such a beautiful and exotic country and it works because the sales people take advantage of the limited law knowledge of foreigners and tourist while on vacation in different country. Like the case of Pueblo Bonito Sunset Beach timeshare and problems that arise, not only about timeshare, but poor management and unpleasant from the staff , arter tourist reject timeshare meeting invitations.
Now, also reselling timeshare business is finding it´s way to scam and manipulate timeshare owners and convince them they could get a good amount of money for their old unit, setting up a false client with false ID documents that is ready to buy the unit at the moment. They send all tha fake information to the old unit owner, who is just ready to give it away in exchange of some "fees" for cleaning and maintenance, made up by the scammer. Finally the victim realizes he never received any money for this property and he was scammed.
If you are interested in investing in fractional ownership, we suggest you to find legitimate companies and being alert when doing business of this kind. Being alert on red flags could be a major help. Always make sure you look up the background of the seller online. In addition, it´s fair to suspect from sales people asking for an upfront fee, a trustworthy deal is made like a real state business is made.
The situation has been satisfactorily resolved. On February 16,2012, The contract is void now which makes me very happy.
The timeshares are expensive but we really enjoy staying at Rose' and Sunset beach. We have traded with RCI for other condos many times but have never stayed anywhere nearly as nice.
I agree with Armin - I too have been suckered by Pueblo Bonito Sunset in several different ways. Primarily is that when given the sales pitch they out right lie to you, or knowingly withhold information, even when asked a specific question. For instance, when asked if I could use any of the Pueblo Bonito’s for our purchased week I too were advised I could . They neglected to tell me that Iwould first have to deposit our week into RCI and then pay the exchange fee, just like I would with any other exchange.
This is very unfair and I wish I could get out of my ownership at the Pueblo Bonito becuase of it. . Although it is a beautiful resort, it is not where we want to be. I should do this too Armin - I will take my losses and cancel my ownership and search every blog on the internet to warn people of the Pueblo Bonito’s deceit and unethical practices. BUYERS BEWARE. STAY AWAY FROM MEXICAN TIMESHARES.
After vacationing at Pueblo Bonito Emerald Bay for two years we purchased a junior suite timeshare for every other year. We have been very pleased with it and love the resort. This year when we visited went to the owners pitch, where we were told if we purchased additonal, that we would be move to the point system, no annual maintenance fee unless we actually use it. We had a friend who had told us they wanted to sell their timeshare because her husband had died and she no longer goes. We were told if we purchased hers (annual master), plus another (annual junior), combined with our bi-annual junior, that we would have 900 points each year, with 100 = junior, 200= master, 300=presidential, and so forth. We looked at this as a great opportunity to sell to other vacationers and pay off our purchase. We were really given a great hype and got very excited. We didn't want to purchase the extra junior until we got back to US to confirm with our friend that she still wanted to sell hers. They told us that if for some reason she did not sell, our salesman had other customers who wanted out of theirs and that he would assure us the ability to buy one of those to consolidate into our contract and have the 900 points per year. Well, stupidly we signed on. When we got back home our friend had changed her mind. We contacted our salesman and he assured us it was no problem, and he would get us a resale to add in. Well, after many delays he sent us a contract (through is own company) to purchase a master, to consolidate with our others. We sent him the money after signing the agreement which said the owners would transfer the property within 48 hours of receiving the money. It has now been over 4 months, and every communication we have with our salesman has another delay. We finally told him we wanted to cancel the transaction and also cancel our purchase at EB, and go back to our bi-annual junior only. He said that he would take the steps necessary. We still have not received our money and every communication has additonal delays. We know we have been scammed, but feel PBEM is responsible to right this issue (the sales manager had even given us a letter while we were at EB that confirmed that the consolidation of all properties into the 900 points would occur). We no longer want to communicate with the salesman but don't know who to go to. We feel the sales manager is part of this scam. Who do we contact? Can anyone give us suggestions?
Just discovered that an additional refurbishing fee of 5 x the annual maintenance fee will be charged every 5 years. This was not disclosed to us at time of purchase. Can I get out of paying this fee?
Thanks to Briselda with Pueblo Bonito my concerns are being addressed. Pueblo Bonito has stepped up and is taking care of the problem.
Myself and my girlfriend had went to visit Pueblo Bonito Sunset not expecting to buy. We met with Keith one of the salesmen there. He lied and told us far from the truth, stories which we believed to be true. We paid our deposit and once we were home we tried to book our first trip. Everything he had told us was a complete lie, once we finally reached someone. They had told us that we couldn't stay there, until at least a year out. We were told we had 5 weeks a year at any resort in the RCI brochure. (LIES) We didn't even have enough to stay anywhere. If we did want to stay somewhere it could only be that resort and only for a week, every other year.
He also said we could sell our 6th week making our money back - also a complete lie.
We have researched this company and have found numerous others who were led down the same path after asking all the right questions, they too were massively lied to and mislead to believe this would be a good deal. I urge anyone who is contemplating in signing up in "Ownership" to walk away from this. I also suggest recording everything on gopro/digital camera. Let them be aware they are being recorded before anything is spoken of.
We are now hiring an attorney, something that should have been a fun experience has now become financially exhausting and I hope the best for others who are dealing with this dishonest fraud of a company. They are dishonest and dont care about screwing families over.
Ryan and Connie - I'm not sure where I denigrated the resorts as fine destinations. If you choose to pay above retail to "own" a week, then so be it. I choose to go through the secondary market and never wanted to pay to own. I bought because I was told I would save money, and have many other options at my finger tips. These were all lies. Pueblo Bonito is however stepping up and looks like they will cancel my contract I will keep this updated. As a condition of my refund they wanted me to remove the negative references to Dirk Meyer. I don't see a way to do that. So we shall see. They should be able to sell timeshares without lying about the benefits.
It is unfortunate that Pueblo Bonito has made such a bad impression, and treated you so poorly. However, I have owned several timeshares in Cabo (Villa del Palmar, Playa Grande, Melia, and Hacienda Encantada) for many years and I love them. If you are not in a postion finacially to afford them, don’t sign up. They are luxury purchases and can only be bought if your other finacial obligations are looked after first. If they are affordable for you, and you plan to vacation each year they are wonderful. I am able to take amazing vacations for far less than it would cost me otherwise.
I too have been suckered by Pueblo Bonito Sunset in several different ways. Primarily is that when given the sales pitch they out right lie to you, or knowingly withhold information, even when asked a specific question. For instance, when asked if we could use any of the Pueblo Bonito’s for our purchased week we were advised we could . They neglected to tell us that we would first have to deposit our week into RCI and then pay the exchange fee, just like we would with any other exchange.
Today, I found out that even if I use one of my weeks to go to Cabo using my US owned time share at Vacation Village in Massachusetts; because I am a Pueblo Bonito owner, the only resort that we will ever be able to stay in must be a one of the Pueblo Bonito resorts. So by becoming a Pueblo Bonito owner I have restricted my use of my other time share ownerships. This is very unfair and I will do everything possible to get out of my ownership at the Pueblo Bonito becuase of it. I fell RCI is also a part of this unethical practice since they allow the Pueblo Bonito to put this restrictin on my account. I now feel it is also necessary to cance my RCI memebership and use Red-Week or some other exchange company for the vacation exchanges. I bought last year and only stayed at the Sunset for the first time in May. Although it is a beautiful resort, it is not where we want to be. We wanted to be in town, and bought there, only becuase we were led to believe that we would be able to use our week at the Blanco (which we loved). Anyway, if I cannot get out of my contract, I will take my losses and cancel my ownership and search every blog on the internet to warn people of the Pueblo Bonito’s deceit and unethical practices. BUYERS BEWARE. STAY AWAY FROM MEXICAN TIMESHARES.