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PUEBLO BONITO Timeshare COMPLAINTS

Pueblo Bonito, Pueblo Bonito Emerald Bay, Pueblo Bonito Sunset Beach, Pueblo Bonito Rose, Pueblo Bonito Pacifica, Pueblo Bonito Blanco, Samba

PUEBLO BONITO Timeshare COMPLAINTS
  Legal Name:
Operadora de Inmuebles Los Arcos S.A. de C.V.; Terra pacifica S.A. de C.V.
  Resort sales locations
Cabo, Mazatlan.
  Resort collections
Concord Servicing Corporation, Phoenix, AZ.
  Rental Companies:
Suite Getaway, Elite Retreat
Hotel Representatives:
Sergio Cayeros, Tele Gutierrez, David Larson, Alfredo Ramirez, Briselda Ahumada, Eugene Miller, Veronica Escamilla, Roberto Guzman, Melanie Glazier, Omar Alvarez.

In this section you will find valuable information about Pueblo Bonito Fractional ownership business. If you´re thinking or you already closed a deal on buying a timeshare in Pueblo Bonito resorts, since there is some content on importat review sites that consist of people giving their opinion about their timeshare buying experience with several resorts, including Pueblo Bonito membership reviews in the same sites.

Pueblo Bonito is known for being part of large resort chain with great status and prestige, wich owns other many resorts  dedicated to commit fraud on selling luxurious timeshare units. And same as the other resorts, it is certainly luxurious and stands for its large and beautiful buldings, offers outdoor activities such as golf, tennis, entertainment, event services and restaurants of an excellent level located all over Mexico´s most beautiful coasts.

But speaking of Pueblo Bonito fractional ownership (Pueblo Bonito Travel Club)selling it isn´t  as good as they claim to treat their guests, as we can see in the Pueblo Bonito timeshare reviews and common complaints recently made.

Common complaints:

  • Salesperson has the client sign a waiver giving up their 5 day right to cancel as it is a special one-day only offer.This is illegal in Mexico.
  • Salesperson promise to sell their old timeshare to offset the cost  of the new timeshare in the end the client is referred  to resale company that does not sell the old timeshare and the client is stuck with two timshare and the maintenance fees for both properties.
  • Complaints about Concord Pueblo Bonito & Pueblo Bonito Travel Club.

Pueblo Bonito timeshare reviews

This chain of resorts with a lot more premises around Mexico such a Pueblo Bonito Emerald Bay and Pueblo Bonito Pacifica has been target of many reviews by people pointing out bad experiences buying a timeshare.

Also, on the complaint board blog you can find content about Pueblo Bonito Sunset Beach timeshare in problems involving the resort.

Pueblo Bonito reviews

The list is long, an involves the rest of Pueblo Bonito resorts listed at the beggining of this section and besides timeshare reviews clients even mention problems with Pueblo Bonito membership reviews, since the scammers and sales people tend to offer a membership update that in no way will benefit the clients

How they operate

The Pueblo Bonito ownership fraud usually starts with a convincing and charming sales person. Many people clainm that the seller invites couples in particular to a meeting, so they get the timeshare concept explanation about owning and sharing a private residence with other people every timeshare they travel and stay in a Pueblo Bonito resort.

The couples have a tour in the different unit areas that are said to be available for them to pick. In the end, buyers have claimed they received quite a different unit. They also tend to persuade customers to increase the membership level of the resort , wich has been target of critics in many Pueblo Bonito membership reviews. In case of non-registered customers, the seller will convince them to at least become a member.

They will ask if they own another timeshare that they no longer use and tell them that Pueblo Bonito will sell it to lower the price of the current timeshare that the customer buy, but in reality they are leaving everyone on a big debt after signing the contract.

If you are the victim of a timeshare scam, you can agree one of the Pueblo Bonito Sunset Beach timeshare problems about the pressure they put on you.

The worst part of the customers is that the seller will never teel you about the five days recession period in wich you can terminate the contract of timeshare. Not to mention that they also lie and say that it will be impossible to cancel the ccontract after signing it. This is a typical leading indicator of a timeshare scam. This las one tends to be a big complaint in the Pueblo Bonito timeshare reviews posted on Trip Advisor.

In conclusion

Like we said before, it is very well represented on the Pueblo Bonito Travel Club reviews posted online and on the common complaints listed above, that the scammer plague it´s getting bigger and bigger.

For the most part this happens in Mexico, such a beautiful and exotic country and it works because the sales people take advantage of the limited law knowledge  of foreigners and tourist while on vacation in different country. Like the case of Pueblo Bonito Sunset Beach timeshare and problems that arise, not only about timeshare, but poor management and unpleasant from the staff , arter tourist reject timeshare meeting invitations.

Now, also reselling timeshare business is finding it´s way to scam and manipulate timeshare owners and convince them they could get a good amount of money for their old unit, setting up a false client with false ID documents that is ready to buy the unit at the moment. They send all tha fake information to the old unit owner, who is just ready to give it away in exchange of some "fees" for cleaning and maintenance, made up by the scammer. Finally the victim realizes he never received any money for this property and he was scammed.

If you are interested in investing in fractional ownership, we suggest you to find legitimate companies and being alert when doing business of this kind. Being alert on red flags could be a major help. Always make sure you look up the background of the seller online. In addition, it´s fair to suspect from sales people asking for an upfront fee, a trustworthy deal is made like a real state business is made.

To receive more information about Pueblo Bonito Timeshare and how to cancel it, send a WhatsApp to +52 333 239 6589, fill in the form in the contact section or call us at +1 714 277 3662.

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Write your complaint
Read what other timeshare scam victims say:
383 Complaints
  • FBApril 12, 2012, 10:10 am

    I bought a timeshare from Pueblo Bonito yesterday.  They say I CAN cancel the contract, but I WON'T get my $12,000 I invested in because it's non-refundable.  What am I supposed to do??  I thought the Federal Consumer's Rights of Mexico protects you from ANY contract within the 5 days???  It's not even day 2 and I already got a headache from reading all the negative comentarios.  HELP PLEASE!!  
    I'm worried sick to my stomach and can't sleep even though it's been a day.   
     Yes it's my own fault, but you just assume that you are buying from an honest company.   

  • Lynn ShurtleffApril 12, 2012, 10:10 am

    I am at Pueblo Bonito Sunset right now and had no problem booking a week.  I am very happy with the purchase I made here 4 years ago, it is am amazing place.  I made the reservation online and had no problem at all, you do have to book in advance tho if you want a prime week.  I am at Sunset for week 4 and Rose for week 5, which is a fixed unit.  I have never regretted a day and have owned at Rose since before it was built.  I come every year.  Jim Kerns is a great salesman, who I have lunch with every year while here.  He is not pushy at all.

    • Lynn ShurtleffApril 12, 2012, 10:10 am

      Note to all persons who think a timeshare or fractional ownership is an investment. IT IS NOT AND NEVER WILL BE. If you buy one, buy it to use it, not to rent or resale. It will not happen.

    • Kathey HatfieldApril 12, 2012, 10:10 am

      Hi I'm an new owner, but I am having troubles making a reservation to use it! Can you tell me if there is a special phone number for owners or a website to make reservations at besides the general one? Thanks for any help you can provide. --Kathey

  • Samantha LyonsApril 12, 2012, 10:10 am

    Purchased Timeshare in Cabo at Puerto Bonito. I was told I was getting 3 weeks a year in Pueblo bonito and 2 additional weeks per year, based on availability, in one of thousandths of resorts throughout the world. Only the 3 weeks is true. Additional I was told I did not have anytime to change mind because this was a resale and Mexican law did not required Grace period. I now read that was not true either.

  • L. ThomsonApril 12, 2012, 10:10 am

    Montecristo sold us a 2 bedroom unit. They lied about the timeline of completion, trade ability, and that contracts in Mexico wouldn't affect US credit rating

  • Marie90April 12, 2012, 10:10 am

    I have been scammed by Pueblo Bonito in Cancun,Please help me get out of my timeshare. We still owe about $9K and have given away all the money to scamers that I intend to. Frustrated and desparate.

  • SaraApril 12, 2012, 10:10 am

    We have been owners at Pueblo Bonito Emerald Bay for 5 years and have spent at least 12 vacations there since then.  We have had a many great experiences at Emerald Bay including our dealings with our sales person and the sales manager.  Unfortunately we went to Sunset Beach and assumed the same principals applied to the sales staff at Sunset Beach...IT DOES NOT!!!  We were lied to multiple times in our dealings with the sales staff and management.  They tried to deny us our right to cancel the contract within the 5 day "cooling off period".  If your 5 days are up then I'm afraid you are stuck with the contract, but if it is not than you have every right to get all of your money back!!!  Contact the Mexican consumer affairs office and educate yourself to the law.  Unfortunately there are a few sales people at this resort tarnishing the brand, but if you look beyond those people you will find the people that work in the resorts to be some of the kindest and most helpful people you will ever meet.  I would like to say thank you to Oscar, the doorman at Sunset Beach, it is his kind words that I choose to remember when I think of Cabo. Remember you do not have to buy a timeshare to enjoy the resorts and the wonderful staff they employ at any of the Pueblo Bonito Resorts, you can usually find a good deal on Expedia or Orbitz. 

  • PaulaApril 12, 2012, 10:10 am

    Tengo problemas con Pueblo Bonito Emerald Bay Mazatlan, compré una suite presidencial. Ya hable para cancelar,pero me dicen que no es posible, que si cancelo piero todo lo que ya pague que son $4,000usd.

  • Steve and CindyApril 12, 2012, 10:10 am

    We almost bought into this thing on the spur of the moment.  Never sign a 30 contract after a margarita and with a company that says you must sign today to get our great deal.  The salesman turned from a really nice guy to a jerk when he found out we weren't buying.  PS Don't actually try to drink the free Tequila they give you, you will feel so bad the next day you will think you actually fell for their 'deal'.   

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