PUEBLO BONITO Timeshare COMPLAINTS
Pueblo Bonito, Pueblo Bonito Emerald Bay, Pueblo Bonito Sunset Beach, Pueblo Bonito Rose, Pueblo Bonito Pacifica, Pueblo Bonito Blanco, Samba
- Legal Name:
- Operadora de Inmuebles Los Arcos S.A. de C.V.; Terra pacifica S.A. de C.V.
- Resort sales locations
- Cabo, Mazatlan.
- Resort collections
- Concord Servicing Corporation, Phoenix, AZ.
- Rental Companies:
- Suite Getaway, Elite Retreat
- Hotel Representatives:
- Sergio Cayeros, Tele Gutierrez, David Larson, Alfredo Ramirez, Briselda Ahumada, Eugene Miller, Veronica Escamilla, Roberto Guzman, Melanie Glazier, Omar Alvarez.
In this section you will find valuable information about Pueblo Bonito Fractional ownership business. If you´re thinking or you already closed a deal on buying a timeshare in Pueblo Bonito resorts, since there is some content on importat review sites that consist of people giving their opinion about their timeshare buying experience with several resorts, including Pueblo Bonito membership reviews in the same sites.
Pueblo Bonito is known for being part of large resort chain with great status and prestige, wich owns other many resorts dedicated to commit fraud on selling luxurious timeshare units. And same as the other resorts, it is certainly luxurious and stands for its large and beautiful buldings, offers outdoor activities such as golf, tennis, entertainment, event services and restaurants of an excellent level located all over Mexico´s most beautiful coasts.
But speaking of Pueblo Bonito fractional ownership (Pueblo Bonito Travel Club)selling it isn´t as good as they claim to treat their guests, as we can see in the Pueblo Bonito timeshare reviews and common complaints recently made.
Common complaints:
- Salesperson has the client sign a waiver giving up their 5 day right to cancel as it is a special one-day only offer.This is illegal in Mexico.
- Salesperson promise to sell their old timeshare to offset the cost of the new timeshare in the end the client is referred to resale company that does not sell the old timeshare and the client is stuck with two timshare and the maintenance fees for both properties.
- Complaints about Concord Pueblo Bonito & Pueblo Bonito Travel Club.
Pueblo Bonito timeshare reviews
This chain of resorts with a lot more premises around Mexico such a Pueblo Bonito Emerald Bay and Pueblo Bonito Pacifica has been target of many reviews by people pointing out bad experiences buying a timeshare.
Also, on the complaint board blog you can find content about Pueblo Bonito Sunset Beach timeshare in problems involving the resort.
The list is long, an involves the rest of Pueblo Bonito resorts listed at the beggining of this section and besides timeshare reviews clients even mention problems with Pueblo Bonito membership reviews, since the scammers and sales people tend to offer a membership update that in no way will benefit the clients
How they operate
The Pueblo Bonito ownership fraud usually starts with a convincing and charming sales person. Many people clainm that the seller invites couples in particular to a meeting, so they get the timeshare concept explanation about owning and sharing a private residence with other people every timeshare they travel and stay in a Pueblo Bonito resort.
The couples have a tour in the different unit areas that are said to be available for them to pick. In the end, buyers have claimed they received quite a different unit. They also tend to persuade customers to increase the membership level of the resort , wich has been target of critics in many Pueblo Bonito membership reviews. In case of non-registered customers, the seller will convince them to at least become a member.
They will ask if they own another timeshare that they no longer use and tell them that Pueblo Bonito will sell it to lower the price of the current timeshare that the customer buy, but in reality they are leaving everyone on a big debt after signing the contract.
If you are the victim of a timeshare scam, you can agree one of the Pueblo Bonito Sunset Beach timeshare problems about the pressure they put on you.
The worst part of the customers is that the seller will never teel you about the five days recession period in wich you can terminate the contract of timeshare. Not to mention that they also lie and say that it will be impossible to cancel the ccontract after signing it. This is a typical leading indicator of a timeshare scam. This las one tends to be a big complaint in the Pueblo Bonito timeshare reviews posted on Trip Advisor.
In conclusion
Like we said before, it is very well represented on the Pueblo Bonito Travel Club reviews posted online and on the common complaints listed above, that the scammer plague it´s getting bigger and bigger.
For the most part this happens in Mexico, such a beautiful and exotic country and it works because the sales people take advantage of the limited law knowledge of foreigners and tourist while on vacation in different country. Like the case of Pueblo Bonito Sunset Beach timeshare and problems that arise, not only about timeshare, but poor management and unpleasant from the staff , arter tourist reject timeshare meeting invitations.
Now, also reselling timeshare business is finding it´s way to scam and manipulate timeshare owners and convince them they could get a good amount of money for their old unit, setting up a false client with false ID documents that is ready to buy the unit at the moment. They send all tha fake information to the old unit owner, who is just ready to give it away in exchange of some "fees" for cleaning and maintenance, made up by the scammer. Finally the victim realizes he never received any money for this property and he was scammed.
If you are interested in investing in fractional ownership, we suggest you to find legitimate companies and being alert when doing business of this kind. Being alert on red flags could be a major help. Always make sure you look up the background of the seller online. In addition, it´s fair to suspect from sales people asking for an upfront fee, a trustworthy deal is made like a real state business is made.
En Julio 2019 adquiri una membresia de Pueblo Bonito Paquete Especial Passport en las instalaciones del hotel en la cual el vendedor me afirmo q cada año q quisiera reservar la ahbitacion para 4 personas tendria un costo de $399 dlls. y con la novedad de q al querer usarla por primera vez si es ese el costo de un llamado "semana bono" pero la sorpresa es de que para las proximas reservaciones ya no se te respeta ese precio, ya te dan otros numero muy elevados y es ahi donde esta el ENGAÑO, por favor no se dejen engañar y eviten caer en ese error, saludos
I bought a timeshare in this resort many months ago and haven´t been able to use it as they promised, I complained with the resort and they told me that if I wasn´t satisfied I needed to upgrade my membership for a better treatment. That was another scam, the treatment I'm receiving is the same as before the difference is that I'm paying more money for nothing. It is an AWFUL TREATMENT , I want to cancel it, how can I do it?
Some months ago a mexican resort I stayed in sent me an email telling me that acquiring a timeshare would give me some financial relief in this COVID-19 crisis, but that was nothing more than a scam, they promised me that i was going to be able to rent my 'vacation ownership', but when I tried to do so I couldn't because 'that room wasn't my property', what an INCONGRUENCE. Please, get informed before buying such a thing and don’t believe anything resorts says about vacation ownership.
Pueblo Bonito Emerald Bay Resort & Spa time share is a scam! We paid $14,000 up front to be a "Member", and once we were ready to make a reservation, the price was $748 HIGHER than a non-member! Just call their reservation number and get both prices (Member vs. Non-member) and you will find out you have been had! sucks, they shot themselves in the foot, we are never going back there.
I believe I purchased the Pueblo Bonito timeshare in (Mexico) in March of 2003. I had gone there with friends, one of whom had a timeshare there already. I was talked into viewing a timeshare presentation. It was your typical hard sell. They basically said that if I took a vacation every year then the timeshare was simply prepaying for the vacation. I initially said I wasn’t interested but found myself talked into putting 9000.00 down on a credit card. They indicated at the time that I would have no difficulty with booking the time I wanted and reinforced the RCI connection for other sites.
I went once to the timeshare in Mexico and then used it once at another property. After that it was almost impossible to book times at the timeshare as it was always booked, particularly during winter months.
Three years ago I contacted Pueblo Bonito as I wanted to sell the timeshare and they said that they had nothing to do with resales and that I could contact a company called Elite Retreat and they would handle the sale. I had to pay them 600.00 before they did anything. I dealt with Jake McDougal who kept reassuring me that he had people interested but nothing ever happened. I kept reducing the price to almost nothing and he indicated that it was difficult to sell now because they had eliminated the maintenance fee and apparently crime in Los Cabos was an issue for rentals. He stated in an email that the State dept had issued an advisory telling Americans not to travel there. After that I wanted to just get rid of it and talked to Jake about returning the property and they sent me a form stating that I would need to pay Pueblo Bonito a 1000.00 transfer fee and another 275.00 administrative fee to Elite Retreat.
Es un fraude no puedo reservar en tiempo vacacional cuando le ponen a uno en charola de Plata la disponibilidad del hotel y resulta que está apartado el año actual y todo el año próximo muchas trabas para reservar y ellos si rentan a gente que no tiene tiempo compartido las fechas que uno puede ir.
Tenemos una membresía desde octubre de 2016, hemos tenido problemas para reservar como socios, nos dicen que no hay disponibles, y hablamos para reservar como cualquier persona no socia y si hay habitaciones disponibles, busco en internet como en Trivago, Booking etc también tienen disponible, esto lo hemos comentado con otros socios de Mexico y Estados Unidos y nos comentan que les pasa lo mismo, tenemos que usar nuestro tiempo compartido algunas veces cuando ellos quieren, el año pasado les dije que iba a poner una queja en Profeco y a las horas ya tenía en correo diciéndome que habían tenido una cancelación, le envíe varios correos a la persona que nos vendió el
Tiempo compartido y jamás me contesto, solo puedes hablar con el operador del call center y ellos te dicen que no pueden hacer nada, al llegar al hotel hablé con el encargado de las ventas y me dijo que la culpa era del call center, así que no pasó nada, y siguen vendiendo tiempo compartido
NO COMPREN NO COMPREN NO COMPREN
pueblo bonito sales people are outright thieves nothing but lie's the whole time DON'T BUY THEIR SCAM NOTHING THEY TELL YOU IS TRUE!!!!!!!!!!!!!!!!!
everyone needs to get in touch with the owners: Ernesto J. Coppel and Olivia Coppel. maybe they don't know how crooked their employees are, I have consulted with three different law firms and they all say they are very well known for their lies and have handled several claims against them so thats where i'm at now having to hire a lawyer to get them to cancel my membership
En septiembre del 2019 adquirí un tiempo compartido en Pueblo Bonito en los Cabos Baja California, pero la información que me proporcionó el vendedor no es correcta, ya que me ofrecían 3000 dolores que lo pudiera ocupar para hospedaje, avión, etc., y eso no es verdad por que solo lo puedes ocupar como descuentos en hoteles, resorts, cruceros y compras en líneas, en boletos de avión no.Al comunicarme con atención a socios y solicitar la cancelación me dijeron que no era posible, que sólo tenía 5 días después de realizar la compra, información que la vendedora no nos dijo y en el contrato sólo dice que si deseo cancelar envíe mi solicitud por escrito por correo, situación que ya hice, pero me contestan un correo simple indicándome que ya no es posible la cancelación, por que en el contrato dice que estoy obligada a pagar la membresía, en ningún momento me anexaron el oficio de contestación a mi solicitud. quiero comentar que ya realice la cancelación de mi tarjeta de crédito para que no realicen el cargo. Por favor orienteme en qué más puedo hacer, para cancelar el contrato y no tener problemas jurídicos. Gracias
Cancelar contrato de pueblo bonito