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PUEBLO BONITO Timeshare COMPLAINTS

Pueblo Bonito, Pueblo Bonito Emerald Bay, Pueblo Bonito Sunset Beach, Pueblo Bonito Rose, Pueblo Bonito Pacifica, Pueblo Bonito Blanco, Samba

PUEBLO BONITO Timeshare COMPLAINTS
  Legal Name:
Operadora de Inmuebles Los Arcos S.A. de C.V.; Terra pacifica S.A. de C.V.
  Resort sales locations
Cabo, Mazatlan.
  Resort collections
Concord Servicing Corporation, Phoenix, AZ.
  Rental Companies:
Suite Getaway, Elite Retreat
Hotel Representatives:
Sergio Cayeros, Tele Gutierrez, David Larson, Alfredo Ramirez, Briselda Ahumada, Eugene Miller, Veronica Escamilla, Roberto Guzman, Melanie Glazier, Omar Alvarez.

In this section you will find valuable information about Pueblo Bonito Fractional ownership business. If you´re thinking or you already closed a deal on buying a timeshare in Pueblo Bonito resorts, since there is some content on importat review sites that consist of people giving their opinion about their timeshare buying experience with several resorts, including Pueblo Bonito membership reviews in the same sites.

Pueblo Bonito is known for being part of large resort chain with great status and prestige, wich owns other many resorts  dedicated to commit fraud on selling luxurious timeshare units. And same as the other resorts, it is certainly luxurious and stands for its large and beautiful buldings, offers outdoor activities such as golf, tennis, entertainment, event services and restaurants of an excellent level located all over Mexico´s most beautiful coasts.

But speaking of Pueblo Bonito fractional ownership (Pueblo Bonito Travel Club)selling it isn´t  as good as they claim to treat their guests, as we can see in the Pueblo Bonito timeshare reviews and common complaints recently made.

Common complaints:

  • Salesperson has the client sign a waiver giving up their 5 day right to cancel as it is a special one-day only offer.This is illegal in Mexico.
  • Salesperson promise to sell their old timeshare to offset the cost  of the new timeshare in the end the client is referred  to resale company that does not sell the old timeshare and the client is stuck with two timshare and the maintenance fees for both properties.
  • Complaints about Concord Pueblo Bonito & Pueblo Bonito Travel Club.

Pueblo Bonito timeshare reviews

This chain of resorts with a lot more premises around Mexico such a Pueblo Bonito Emerald Bay and Pueblo Bonito Pacifica has been target of many reviews by people pointing out bad experiences buying a timeshare.

Also, on the complaint board blog you can find content about Pueblo Bonito Sunset Beach timeshare in problems involving the resort.

Pueblo Bonito reviews

The list is long, an involves the rest of Pueblo Bonito resorts listed at the beggining of this section and besides timeshare reviews clients even mention problems with Pueblo Bonito membership reviews, since the scammers and sales people tend to offer a membership update that in no way will benefit the clients

How they operate

The Pueblo Bonito ownership fraud usually starts with a convincing and charming sales person. Many people clainm that the seller invites couples in particular to a meeting, so they get the timeshare concept explanation about owning and sharing a private residence with other people every timeshare they travel and stay in a Pueblo Bonito resort.

The couples have a tour in the different unit areas that are said to be available for them to pick. In the end, buyers have claimed they received quite a different unit. They also tend to persuade customers to increase the membership level of the resort , wich has been target of critics in many Pueblo Bonito membership reviews. In case of non-registered customers, the seller will convince them to at least become a member.

They will ask if they own another timeshare that they no longer use and tell them that Pueblo Bonito will sell it to lower the price of the current timeshare that the customer buy, but in reality they are leaving everyone on a big debt after signing the contract.

If you are the victim of a timeshare scam, you can agree one of the Pueblo Bonito Sunset Beach timeshare problems about the pressure they put on you.

The worst part of the customers is that the seller will never teel you about the five days recession period in wich you can terminate the contract of timeshare. Not to mention that they also lie and say that it will be impossible to cancel the ccontract after signing it. This is a typical leading indicator of a timeshare scam. This las one tends to be a big complaint in the Pueblo Bonito timeshare reviews posted on Trip Advisor.

In conclusion

Like we said before, it is very well represented on the Pueblo Bonito Travel Club reviews posted online and on the common complaints listed above, that the scammer plague it´s getting bigger and bigger.

For the most part this happens in Mexico, such a beautiful and exotic country and it works because the sales people take advantage of the limited law knowledge  of foreigners and tourist while on vacation in different country. Like the case of Pueblo Bonito Sunset Beach timeshare and problems that arise, not only about timeshare, but poor management and unpleasant from the staff , arter tourist reject timeshare meeting invitations.

Now, also reselling timeshare business is finding it´s way to scam and manipulate timeshare owners and convince them they could get a good amount of money for their old unit, setting up a false client with false ID documents that is ready to buy the unit at the moment. They send all tha fake information to the old unit owner, who is just ready to give it away in exchange of some "fees" for cleaning and maintenance, made up by the scammer. Finally the victim realizes he never received any money for this property and he was scammed.

If you are interested in investing in fractional ownership, we suggest you to find legitimate companies and being alert when doing business of this kind. Being alert on red flags could be a major help. Always make sure you look up the background of the seller online. In addition, it´s fair to suspect from sales people asking for an upfront fee, a trustworthy deal is made like a real state business is made.

To receive more information about Pueblo Bonito Timeshare and how to cancel it, send a WhatsApp to +52 333 239 6589, fill in the form in the contact section or call us at +1 714 277 3662.

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Write your complaint
Read what other timeshare scam victims say:
383 Complaints
  • JorgeDecember 23, 2019, 5:27 pm

    Cómo cancelar contrato con pueblo bonito

  • LAPADecember 8, 2019, 1:37 pm

    Need Help getting rid of this bull crap timeshare from PB sunset. They are a scam... only good thing is I never gave a SS# however, they're contacting and I never responded. Down part is payment was received by credit card and I forgot to cancel cards. They lied about the cancellation and like everyone else, addresses and emails were wrong when trying to contact. scam? absolutely, I would like to know if anyone found a good agency or lawyer that can just shut this nightmare down.

  • Lizeth Valle September 18, 2019, 9:17 pm

    Adquirimos membresia con estas personas apenas hace unos meses, para nuestra mala suerte leimos ya muchisimos casos en los que aseguran que esto de la membresia es una estafa, por lo cual nos entro la desconfianza y queremos cancelar, llamamos al resort sin embargo no nos resuelven nada aun, cosa que se nos hace muy sospechoso, necesitamos ayuda.

  • Raquel Caballero September 3, 2019, 11:10 pm

    Horrible experiencia la que estamos viviendo actualmente con estas personas, no podemos cancelar ya que no quieren aceptar nuestra carta de cancelación, no es justo ya que ni si quiera hemos podido usar la membresia.

  • JohnAugust 9, 2019, 2:08 pm

    STAY THE HELL AWAY FROM THIS COMPANY!!! Don't go to their sales presentations and its best to stay away from their resorts!! Even if you are an owner they are constantly trying to upscale you! DO NOT fall for they one that you can rent you're unit and 10-14 preferred weeks and pay for you're "investment". I've tried for two years and PB Perferred Travel had no clue about renting out preferred weeks and said that it was not even possible.

  • Yazohara Quezalli Maguirre CazorlaMay 22, 2019, 8:54 am

    Buenos días, adquirí el 15 de abril de este año un tiempo compartido en Pueblo Bonito en los Cabos Baja California, pero la información que me proporcionó la vendedora no es correcta, ya que me ofrecían 3000 dolores que lo pudiera ocupar para hospedaje, avión, etc., y eso no es verdad por que solo lo puedes ocupar como descuentos en hoteles, resorts, cruceros y compras en líneas, en boletos de avión no.Al comunicarme con atención a socios y solicitar la cancelación me dijeron que no era posible, que sólo tenía 5 días después de realizar la compra, información que la vendedora no nos dijo y en el contrato sólo dice que si deseo cancelar envíe mi solicitud por escrito por correo, situación que ya hice, pero me contestan un correo simple indicándome que ya no es posible la cancelación, por que en el contrato dice que estoy obligada a pagar la membresía, en ningún momento me anexaron el oficio de contestación a mi solicitud. quiero comentar que ya realice la cancelación de mi tarjeta de crédito para que no realicen el cargo. Por favor orienteme en qué más puedo hacer, para cancelar el contrato y no tener problemas jurídicos. Gracias

  • LoverboyApril 24, 2019, 3:25 pm

    We purchased the old Pueblo Bonito Mazatlan in Nov 2018. Been trying to get out of it ever since. The Agent never showed us the units. We looked at them a few days after purchasing and they are cold, clammy, cheap and very poor quality. We were promised 5 Star resort. It won't even be a 3 star. They also stated the phase 1 remodel would be done in 2018. i doubt is will be done in 2019. Then told the main larger part of the resort would be done in 2019. They won't even start on that until 2020. The Sales agent lied and deceived us because we had owned there prior and had trust they would do a nice job. Unfortunately the new owners are cheap and stupid and don't care about quality. We visited the Mayan and Torres remodel jobs and they are beautiful, perfect and warm and definitely 5 star. Not the case with this one..

  • Barbara-Jean L OttleyMarzo 30, 2019, 7:02 am

    DO NOT BUY A TIMESHARE OR FRACTIONAL OWNERSHIP FROM PUEBLO BONITO! If you are reading this post, you have probably already signed the contract. Once you sign the credit card agreement for the down payment, you are waiving your right to cancel the contract and have your down payment refunded. In Mexico, you have 5 business days to rescind/cancel a contract. BUT, this law does not help you! Profeco, the Mexican consumer protection agency is there to help you. BUT, when you send them your complaint, your documents will be too large to be sent by email attachment and you will not be able to send them what they need, and your time limit of sending these documents will expire, and they (PROFECO) WILL CLOSE YOUR CASE!!!! Your only hope to get out of this plight is to immediately call your credit card company and ask if you can cancel the credit card that you used so the charge cannot post. If it has posted but is still pending, they may be able to help you. THE MOST IMPORTANT ADVICE IS TO NOT DRINK ANY ALCOHOL DURING THE TIMESHARE PRESENTATION SO THAT YOU CAN MAKE INFORMED DECISIONS WITHOUT COGNITIVE IMPAIRMENT! Try to enjoy the rest of your week in Mexico.

  • Jorge ramos Marzo 14, 2019, 3:23 pm

    Adquirimos la membresía pagamos el enganche pero jamás hemos disfrutado absolutamente nada! Hoy según ellos debemos la millonada, no queremos nada con ellos, no hemos disfrutado absolutamente nada! No queremos nada, les regalamos el dinero que les dimos pero no estamos obligados a lo imposible! No podemos pagar lo que piden ni en sueños! Qué podemos hacer??!

  • Karina R.September 3, 2018, 12:52 am

    Muy bonito y todo pero el servicio que dan por la membresía que compras con ellos es lo peor que nos pudo pasar, no estan respetando el acuerdo que nos dijeron durante la presentación, ademas no hemos visto beneficio alguno, llevamos casi 2 años con la membresía y nos estan exigiendo que paguemos mas para poder hacer uso de otros beneficios, una total estafa

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