WESTGATE Timeshare Complaints
Westgate Lakes Resort & Water Park, Westgate Vacation Villas Resort, Westgate Town Center Resort, Westgate Palace Resort, Westgate Towers Resort, Westgate Las Vegas Resort & Casino, Westgate Flamingo Bay Resort, Westgate Smoky Mountain Resort & Water Park, River Terrace Resort and Convention Center, Wild Bear Inn , Westgate Cocoa Beach Resort, Westgate Historic Williamsburg Resort , Westgate Myrtle Beach Oceanfront Resort , Westgate Branson Lakes Resort, Westgate Branson Woods Resort , Westgate Painted Mountain Golf Resort, Westgate Park City Resort & Spa, Westgate River Ranch Resort & Rodeo, Westgate New York Grand Central, Harbour Beach Resort
Legal Name or Corporate Name:
Westgate Resorts, Ltd. and Central Florida Investments, Inc.
Sales Locations:
Westgate Resorts has multiple sales locations at their properties in Florida, Nevada, Tennessee, Virginia, South Carolina, Missouri, and Arizona, among others.
Main Complaints About Their Timeshares:
- High maintenance costs.
- Difficulties in booking desired dates.
- Problems with timeshare resales.
- Complaints about sales pressure and aggressive tactics.
Names of Their Timeshare Memberships:
WOW Loyalty Program (World of Westgate Loyalty Program)
Vacation Ownership Program
Westgate Orlando was one headache after another. The staff was rude, the pool was dirty, and the Wi-Fi barely worked. Worst of all, they wouldn’t stop calling us about their “exclusive ownership opportunities.” I spent more time dodging salespeople than actually relaxing.
Westgate Las Vegas fue una pérdida total. Nos presionaron para asistir a una presentación, prometiendo regalos que nunca entregaron. La habitación estaba vieja y el aire acondicionado no servía. Es más una oficina de ventas que un resort.
Westgate Smoky Mountain Resort was one disappointment after another. The check-in process was chaotic, and our room wasn’t ready even though we arrived late. Then came the relentless sales tactics—phone calls, invitations, and even people knocking on our door early in the morning. It’s more like a sales office than a vacation resort.
En Westgate Las Vegas, lo único constante fue la presión para comprar tiempo compartido. No podíamos caminar por el lobby sin que alguien nos abordara. Además, el servicio de limpieza fue pésimo y el aire acondicionado hacía un ruido insoportable. No recomendaría este lugar a nadie.
Our stay at Westgate Orlando was disappointing from the start. The resort looks fine, but once you arrive, everything’s about selling you a timeshare. They even called our room multiple times to “remind” us of a presentation we never signed up for. The constant harassment ruined what could’ve been a nice vacation.
En Westgate Las Vegas, lo peor fue la insistencia con las ventas. Ni siquiera podíamos caminar por el lobby sin que alguien se acercara a ofrecernos un “tour.” Cuando dijimos que no, empezaron a ignorarnos cada vez que pedíamos ayuda. Pésimo servicio.
We stayed at Westgate Lakes Resort in Orlando, and the amount of sales pressure was insane. Every single day someone tried to get us to attend a “short presentation.” When we refused, the staff’s attitude flipped completely. The amenities were average at best, and honestly, I wish we’d stayed anywhere else.
En Westgate Las Vegas, lo que debería haber sido un descanso se convirtió en una experiencia estresante. Los empleados parecían más interesados en vendernos algo que en atendernos. Incluso nos llamaban al cuarto para ofrecernos “reuniones informativas.” Muy desagradable.
Westgate made us regret our stay. The resort itself was okay, but the timeshare pressure ruined everything. We were approached multiple times a day, even when we just wanted to enjoy the pool. It made the whole vacation feel uncomfortable.
En Westgate Las Vegas, el hostigamiento por las ventas fue insoportable. A cada rato intentaban convencernos de ir a sus charlas, y cuando dijimos que no, nos siguieron insistiendo con llamadas. La experiencia terminó siendo más molesta que relajante.