Hotel XCARET Timeshare COMPLAINTS
Hotel Xcaret México, Hotel Xcaret Arte, La Casa de la Playa
Legal name: Experiencias Xcaret Web S.A.P.I. de C.V., Experiencias Xcaret Hoteles, S.A.P.I de C.V, Naturama Tours Adventures S.A. de C.V. and Naturaprehispánica Ventura S.L (grupo Xcaret)
Common Complaints from Xcaret Members:
- The seller convinces the customer to waive their five-day right to cancel, claiming that the membership they are purchasing is a special one-day-only offer.
- The seller promises to sell the customer’s old timeshare so they can pay for the new one. In the end, the customer is referred to a resale company that doesn’t sell their old timeshare, leaving the customer stuck with two timeshares and the maintenance fees for both properties.
- Difficulties in making a reservation.
We invite you to read the following Xcaret timeshare reviews and share your experiences with Xcaret Timeshare
Hotel Xcaret is beautiful, but the management needs to handle the crowds better. Every activity required advance reservations, and without them, you were basically left with nothing to do. For the price we paid, it didn’t feel worth it.
En Hotel Xcaret, la comida era buena, pero la logística fue un desastre. Las albercas siempre estaban llenas y los restaurantes se saturaban rápido. No esperábamos tener que pelear por un lugar en cada actividad cuando pagamos tanto.
Hotel Xcaret looks luxurious in ads, but in reality, we waited almost an hour just to get seated for dinner every night. The “all-inclusive” concept lost its shine when we couldn’t enjoy anything without waiting in line.
En Hotel Xcaret, las albercas estaban abarrotadas y los camastros nunca disponibles. Por lo que pagamos, esperábamos comodidad, no sentir que estábamos en un parque temático lleno de gente.
Hotel Xcaret looks like a dream in the ads, but the reality is overcrowded pools, rushed staff, and long lines for everything. For the amount we paid, the service should have been much better.
En Hotel Xcaret, aunque las áreas son bonitas, nada funcionó como debería. El transporte interno tardaba demasiado y en los restaurantes parecía que todo estaba sobrevendido. No lo recomendaría.
Hotel Xcaret is overpriced for what it offers, crowded shuttles, rushed staff, and rooms that didn’t match the luxury they promote online.
Aunque el lugar es bonito, en Hotel Xcaret el transporte interno fue un caos y los parques estaban tan llenos que casi no se podían disfrutar.
En Hotel Xcaret, aunque las áreas son bonitas, nada funcionó como debería. El transporte interno tardaba demasiado y en los restaurantes parecía que todo estaba sobrevendido. No lo recomendaría.
Hotel Xcaret is overpriced for what it offers, crowded shuttles, rushed staff, and rooms that didn’t match the luxury they promote online.