VACATION VILLAGE RESORTS Timeshare Complaints
Vacation Village Resorts
Legal name:
Vacation Village Resorts and Affiliates
Sales Locations:
Las Vegas, Nevada
Orlando, Florida
Kissimmee, Florida
South Florida (Fort Lauderdale)
Williamsburg, Virginia
The Berkshires, Massachusetts
Vacation Village Resorts Timeshare Complaints:
- High maintenance costs: Annual fees are often higher than initially expected.
- Deceptive sales practices: Customers claim they were misinformed about benefits, costs, and cancellation options.
- Difficulty booking reservations: Some customers report problems finding availability at resorts during desired dates.
- Challenges in exiting contracts: Like other timeshares, canceling a contract with Vacation Village Resorts is complicated and may involve legal expenses.
- Depreciation in value: Many owners find that their timeshares have no resale value.
- Pressure during sales presentations: Complaints about being forced to stay in lengthy sales meetings under pressure.
Vacation Village at Weston felt like a trap. The check-in took over an hour, and right after, we were pushed into a timeshare meeting disguised as a “welcome breakfast.” When we refused, the staff started treating us differently—suddenly, everything was “unavailable.” The resort itself is okay, but the manipulation ruined it.
Nos hospedamos en Vacation Village en Orlando y nunca había sentido tanta presión para comprar algo. El personal fue amable hasta que dijimos que no asistiríamos a la presentación. Después, ni siquiera limpiaban bien la habitación. Se siente como un lugar diseñado para vender, no para vacacionar.
Vacation Village at Parkway looked nice at first glance, but the customer service was awful. They made us wait almost an hour just to check in, and the room wasn’t as clean as expected. The worst part was the endless timeshare pressure, calls, flyers, even people knocking on the door early in the morning.
En Vacation Village Weston, el personal se mostró amable al principio, pero después de negarnos a asistir a su “presentación informativa,” empezaron a tratarnos con indiferencia. La habitación tenía olor a humedad y el Wi-Fi apenas funcionaba. Nada recomendable.
Vacation Village at Weston looked great online, but the actual place felt tired and overhyped. The pool was always packed, and the so-called “concierge” kept trying to sell us a tour that was really a timeshare pitch. It’s frustrating to feel tricked when all you want is to relax.
En Vacation Village Las Vegas, el servicio fue muy poco profesional. No respetaron la hora de entrada, y además, insistían constantemente en que asistiéramos a una charla de ventas. Cuando dijimos que no, nos ignoraron por completo cada vez que pedimos ayuda.
Vacation Village looked attractive on the website, but the reality was outdated and underwhelming. The room was clean but old-fashioned, with furniture that seemed older than me. The constant pressure to attend their timeshare presentation was draining, and they even called our room multiple times to “remind” us.
En Vacation Village Orlando, el check-in fue lento y caótico, y la actitud del personal no ayudaba. Después nos empezaron a acosar con llamadas y visitas para que asistiéramos a presentaciones de ventas. Se siente como que su prioridad es vender, no ofrecer un buen servicio al huésped.
Vacation Village in Weston was not what we expected for a family vacation. The pool was overrun with unsupervised kids, and the walls were so thin that we could hear every conversation next door. Definitely not worth the hassle.
La experiencia en Vacation Village fue decepcionante. Nos hicieron perder mucho tiempo con su presentación de tiempos compartidos y al final las habitaciones estaban viejas, con camas incómodas y muebles gastados.