EL CID RESORTS Timeshare COMPLAINTS
El Cid Resorts, El Cid Vacations Club, El Cid Moro, El Cid Castilla, El Cid Marina, El Cid Cozumel, El Cid Marina Cancun.
- Legal Name:
- El Cid Vacation Club S.A. de C.V.
- Resort sales locations
- Mazatlan, Cancun, Cozumel.
- Resort collections
- Resort Communications, Inc (RECO), San Diego CA; Textron Financial Corporation
- Rental Companies:
- Phoenix Vacation Property Management, Platinum Exchange Services Corp.
- Hotel Representatives:
- Rui Veloso, Jesus Osuna, Benjamin Goon, Enrique Huerta, Luis Felipe Rodriguez, Olivia Avila Rojas
Common Complaints:
- Salespeople offer clients false promises of discounts on airfares, cruises, car rentals etc.
- Salespeople claim that the points have more value than they actually do for exchange purposes.
- Clients are sent the full contract on a CD to their home address. They do not receive a full copy to review and decide whether or not they want to cancel within the 5 day rescission period allowed by Mexican Law.
- Salespeople offer to resell a previously owned timeshare or take it over in trade so that the client is only responsible for the maintenance fees for the new timeshare. This never happens.
El Cid Resorts Mazatlán
Toll Free
01 800 716 98 00
Phone
011-52-(669)-913-3333.
Hotel Marina El Cid Spa & Beach Resort
Quintana Roo
Toll Free
01 800 003 62 92
Phone
011 52 (998) 872 8999
El Cid la Ceiba Hotel de Playa
Toll Free
01 800 670 32 77
Phone
011-52 (987) 872 08 44
I am about to let mine go into collections because I’m tired of the maintenance fees every year and never using the timeshare for the same reasons. Also i dont even like the resort, i want to cancel as soon as possible
I knew in my heart that I could be scammed, and i did. PLEASE HELP ME
NADIE EN ESTE RESORT VA NUNCA A ENTENDER EL SIGNIFICADO DE LA PALABRA "NO"
Does this resort smell of scam?? Sure does to me!!!!
me ofrecieron ayudarme a rentar mi tiempo compartido y dijeron que seria una gran inversion.. aun estoy esperando que eso suceda y mientras tanto estoy perdiendo y perdiendo dinero
es el peor hotel en el que me he quedado, fue una perdida de dinero haber invertido en esto...
I became so frustrated that I had the membership for 2 years before being able to secure booking a travel date.
We will never take another tour of this sort.Our first one will also be our last!
We will never take another tour of this sort.Our first one will also be our last!
Don't use this company. You will get a better deal in the long run.