EL CID RESORTS Timeshare COMPLAINTS
El Cid Resorts, El Cid Vacations Club, El Cid Moro, El Cid Castilla, El Cid Marina, El Cid Cozumel, El Cid Marina Cancun.
- Legal Name:
- El Cid Vacation Club S.A. de C.V.
- Resort sales locations
- Mazatlan, Cancun, Cozumel.
- Resort collections
- Resort Communications, Inc (RECO), San Diego CA; Textron Financial Corporation
- Rental Companies:
- Phoenix Vacation Property Management, Platinum Exchange Services Corp.
- Hotel Representatives:
- Rui Veloso, Jesus Osuna, Benjamin Goon, Enrique Huerta, Luis Felipe Rodriguez, Olivia Avila Rojas
Common Complaints:
- Salespeople offer clients false promises of discounts on airfares, cruises, car rentals etc.
- Salespeople claim that the points have more value than they actually do for exchange purposes.
- Clients are sent the full contract on a CD to their home address. They do not receive a full copy to review and decide whether or not they want to cancel within the 5 day rescission period allowed by Mexican Law.
- Salespeople offer to resell a previously owned timeshare or take it over in trade so that the client is only responsible for the maintenance fees for the new timeshare. This never happens.
El Cid Resorts Mazatlán
Toll Free
01 800 716 98 00
Phone
011-52-(669)-913-3333.
Hotel Marina El Cid Spa & Beach Resort
Quintana Roo
Toll Free
01 800 003 62 92
Phone
011 52 (998) 872 8999
El Cid la Ceiba Hotel de Playa
Toll Free
01 800 670 32 77
Phone
011-52 (987) 872 08 44
I went to a timeshare presentation because they offered me some gift certificates and a couple of tours, when i say i wouldnt buy, they turned out to be really upset about it and they started telling me if i was there for the gifts, when i say yes, they look me to an "exit program", or so they call it where they want to sell you more, and if you dont buy they will do everything so you dont get any gifts and lose 5 hrs of your day.
Atencion, hay muchos fraudes dentro de la industria del tiempo compartido, mejor compren vacaciones de formal normal
You'll just be paying , paying , paying and paying until you will loose your mind and call a lawyer to stop this thing.
You'll just be paying , paying , paying and paying until you will loose your mind and call a lawyer to stop this thing.
ESTOY CANSADA DE ESTA FARSA, ME ENCANTARIA PODER CANCELAR MI TIEMPO COMPARTIDO Y DESCANSAR DE TODO ESTO, YA NO PUEDO PAGAR MAS!!!
Do not get caught in this scam! It's a well played game. Do not get caught in it.
Son todos unos mentirosos, prometen miles de maravillas, a mi me dijeron que ellos se harian cargo de vender mi antiguo tiempo compartido y eso nunca pasó, ahora estoy pagando muchisimo dinero por algo que no quiero, que debo hacer?
Este hotel NO VALE lo que cuesta, y no cuesta nada barato.
I wish we would have not spent a dime with this resort. They were so misleading.
When all is paid, deposit, purchase price, first 5 yrs. Maintenance fees, remodel fees, ETC.… after 25 yrs. for a studio we will have paid appx. $655 per yr. And still have to pay a usage fee when using our weeks. In my opinion NOT A GOOD IDEA