EL CID RESORTS Timeshare COMPLAINTS

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Tuesday, August 21, 2012 8:40 PM
But that was not what we thought we purchased!!! We REALLY thought we could bring our kids down to El Cid at the same time with several bracelets included. We ask you about it and talked about the rooms. We only get 2 vacations a year. We would do one with El Cid and bring our kids, but NO Now that is not included. They would have to come at a different time, what good is that?? We would not do that. Don't you see that we really thought we could bring our kids at the Same Time. Ben or El Cid will not work with us. I have tried to be nice and ask for different ways to make this work and they do NOTHING. We would not have purchased the program as you described. Never! So we have to separate ourselves from this contract since they won't try to help us do anything different. I Tried every thing I can to stay with an El Cid membership but I have no choice but to say good bye with anger and resentment. You really did seem so nice, but now all I get is " you were mistaken." I hope this never happens to any other elderly couple trying to provide a good experience for their children. I was hoping this would give our kids, grandchildren, and friends the ability to see Mexico in a wonderful way, all-inclusive and nice facilities on the beach. That dream is gone at great expense. We went back to Mazatlan in October to find out what was wrong with the first contract, that you told us is was apparently not worth anything. You told us we needed to buy more points to be worth anything.
We went to another meeting with you and we sat at the table with several associates telling us about the yachts and golf benefits. We were given options at different levels. My wife and I talked and decided if you would buy our other time shares we would go for the 500,000 points program. You hustled around to get values on our other timeshares. Came back and offered us the 500,000 program at a high but affordable price considering the availability of the 8 bracelets with Elite privileges. We again talked about how good it would be bringing the kids, no comment was made about no bracelets included for them. You even said you would buy weeks for $2000.00 a year to pay directly to us to help this contract work. Now we thought this will work out fine. Signed the papers, asked about the 2 bracelet clause, " your kids will get Elite bracelets too." We went home very happy about our new contract and looked forward to our next trip to El Cid. For our first trip we found out that we made a very bad decision with El Cid. Our friends that joined us had to pay for the all inclusive. We feel that we were misled and were not treated honestly. We have been so angry and upset about all the money we obligated to El Cid for something that is not worth what we are paying for. I hope that this clears the confusion about what has happened with our horrible event with El Cid. We made a mistake to ever visit El Cid timeshare sales people. Garland and Ramola Earwood

I bought an El Cid Mazatlan timeshare (Vacation Club Membership). I was told that I'd get 11 weeks/year, but I could sell back 7 weeks at $2500/week for the first three years and also that they would "buy back" the last three years of my contract, reducing the number of years of my membership from 20 to 17. This was all to ultimately lower the price. I have in writing, a page that shows the amount of money that would be given in credit back to me based on buying back the weeks and years. I've spent well over $20k so far. They also said they would buy my other timeshare from me and gave me a form to fill out for that, but they have not followed through.

la verdad yo apenas llegue de vacaciones del cid, y me fue excelentemente bien tan bien que mi esposa y yo decidimos en ese momento adquirir un tiempo compartido para asegurarnos de volver cada año, nosotros solo reservamos dos noches tres días, pero como nos la pasamos tan bien nos quedamos una noche extra, y es por eso que decidimos adquirir el tiempo compartido, pero desgraciadamente en la noche extra que nos quedamos nuestra casa fue robada y se llevaron el carro, después de pasar todo una odisea ese día, recordamos el contrato que habíamos adquirido con el cid así que me puse a leer el contrato y ahí mismo decía los pasos que había que seguir para cancelación y ahí especifica lo de los cinco días hábiles después del día hábil siguiente a la firma del contrato para poder hacer la cancelación del contrato sin penalización alguna así que elaboramos la carta la firmamos mi esposa y yo y mientras yo arreglaba el regreso a nuestra ciudad mi esposa fue al cid a entregar la carta y explicar la situación, la verdad dice mi esposa que la señorita la (lidia esquivel) trato muy bien que no trato de disuadirla para no recibirle la carta al contrario la apoyo le recibió la carta y le dio copia de la carta que entregamos con su firma y fecha y una carta aparte con teléfonos de contacto, la verdad no descarto en un futuro cercano adquirirlo con ellos y con mario clemens en especial ya que nos informo bien acerca del paquete y las restricciones del mismo, asi que gente tenemos que leer los contratos antes de firmarlos tenemos que hacerlo costumbre.

A NOSOTROS NOS INTERCEPTARON EN EL AEROPUERTO Y NOS LLEVARON AL SIGUIENTE DIA PROMETIENDONOS KE BNOS IBAN A DAR PASEOS AL 50% Y SI SI NOS DIERON TODO LO KE NOS PROMETIERON Y NOS TRATARON MUY BIEN Y NOS DIERON DE ALMORZAR BIEN RIKO JAAAAA Y TODO HASTA CERVEZA NOS DIERON PERO NO NOS KONVENCIERON YA KE YA SABIAMOS A LO KE IBAMOS JAAAA LES SALIO EL TIRO POR LA KULATA ASI KE EL KE VALLA HAGA LO MISMO VALLA DE GORRON JAAAAA KOMAN DE TODO Y KE LES DEN LO KE LE SPROMETIERON JAAAA Y NO KOMPREN NADA...... PARA KE SE LES KITE

A NOSOTROS NOS INTERCEPTARON EN EL AEROPUERTO Y NOS LLEVARON AL SIGUIENTE DIA PROMETIENDONOS KE BNOS IBAN A DAR PASEOS AL 50% Y SI SI NOS DIERON TODO LO KE NOS PROMETIERON Y NOS TRATARON MUY BIEN Y NOS DIERON DE ALMORZAR BIEN RIKO JAAAAA Y TODO HASTA CERVEZA NOS DIERON PERO NO NOS KONVENCIERON YA KE YA SABIAMOS A LO KE IBAMOS JAAAA LES SALIO EL TIRO POR LA KULATA ASI KE EL KE VALLA HAGA LO MISMO VALLA DE GORRON JAAAAA KOMAN DE TODO Y KE LES DEN LO KE LE SPROMETIERON JAAAA Y NO KOMPREN NADA...... PARA KE SE LES KITE

Bought into points share at El Cid. Lied to and mis informed. Wan out . What should I do?

El CID is a horrible TIME SHARE. There sales people, Jesus, Benjarmin, they are all crocks, they coerce you and put you in a room and won't' let you leave. They got us to upgrade that was stupid. The dumbest mistake. Horrible HORRIBLE people

We signed a contract with EL Cid Vacation club on May 16, 2012. We now realized that the value of the amount of point they sold us was servery misrepresented. Can we cancel since it has been only a few days?

 I purchased a timeshare at El Cid in 2009 based on the false promises by the salesman. During the sales presentation, I was promised that the 40, 000 points I purchased  would be enough for 3 weeks per year to anywhere in the world.  Later that same night after signing, I realized that most of the destinations cost well over 30, 000 points per week and with many restrictions. The two week vacation promised would be a scam.

We bought a timeshare at el cid; they told us that our current timeshare would sell in 90 days. The week 90 days period expired one week ago.  Should we call the resort?