EL CID RESORTS Timeshare COMPLAINTS

We bought a timeshare at el cid; they told us that our current timeshare would sell in 90 days. The 90 days period expired one week ago. Should we call the resort?

I purchase a timeshare at El cid, I didn´t felt happy with my purchase so I decided  to go back to the resort  to  cancel  my membership, the salesman told me that what I had to do is upgrade my timeshare, so that´s what I did. Now I have the same problem and less money in my account.

I purchased a membership at el cid; the salesman told me that I had 8 weeks at year. Last week  I called  the resort and they told me that I don’t have my 8 weeks because they  only  sell points and the  points that I bought  are only enough for 2 weeks.

I´m not happy with my el cid membership, first they told me something and then I found another different thing in my contract, they lied TO me and  stole my money, I don´t recommend  you go to this resort , TOURISTS BE AWARE.

We went to a horrorible presentation, the person who invited us told us that if we assisted to a presentation of 90 minutes we could get   tickets for a spa and $ 1000MX, they were  trying to get us  drunk  given us  margaritas , my husband drank only one  but when the salesman offered him another one and he didn´t want  it the salesman got angry. After 4 long hours of presentation we were tired. We were foolish and bought a membership that we now discover was over value and it´s not a good deal for us.

The salesperson  made a lot of promises which were obviously false and totally misleading. I was of the full understanding that we would have an even trade for the Royal Elite  property, all would be settled in the 9 month period with the guarantee sale by Phoenix Vacation Property Management Co for the amount of $14,500.00 USD,   14 months later and we continue waiting for a response…

The salesperson  made a lot of promises which were obviously false and totally misleading. I was of the full understanding that we would have an even trade for the Royal Elite  property, all would be settled in the 9 month period with the guarantee sale by Phoenix Vacation Property Management Co for the amount of $14,500.00 USD,   14 months later and we continue waiting for a response…

Mi padre y yo fuimos invitados a una presentación de tiempo compartido, yo no compre nada pero mi  papá si, él ya tenía un tiempo compartido en  Royal Elite con el cual estaba muy contento porque el ama México , pero como quería variar decidió comprar uno en El cid,  los vendedores y digo vendedores por que fueron más de uno los que estuvieron sobre nosotros hasta que compráramos, le dijeron y le ASEGURARON que le venderían su tiempo compartido en Royal Elite en no más de 90 días, le dijeron que él no tendría que mover un dedo y su tiempo compartido sería vendido por ellos mimos y que ese mismo dinero le serviría para terminar de pagar su tiempo compartido en El cid. Claro que todo resulto ser un gran fraude, ellos jamás vendieron su tiempo compartido de  Royal Elite, pero si se aseguraron de abrirle otra tarjeta de crédito y cobrarle hasta el último centavo.
No puedo creer que exista este tipo de gente, mi padre es una persona  mayor de casi 80 años y estas personas no se tocaron el corazón para engañarlo, deberíamos de hacer algo para que este tipo de cosas no sigan sucediendo.

We had a membership at el cid for over 10 years now, we don´t wanted anymore. We don’t want the reimburse of our money because we used it a couple of times, but we don’t want keep paying maintenance fees. Can you help us to cancel it?

I tried to cancel my timeshare trough profeco and I got nothing I want to know if you could help me, I bought 15k  and it was 5 years ago.