Home » Resort Black list » EL CID RESORTS Timeshare COMPLAINTS

EL CID RESORTS Timeshare COMPLAINTS

El Cid Resorts, El Cid Vacations Club, El Cid Moro, El Cid Castilla, El Cid Marina, El Cid Cozumel, El Cid Marina Cancun.

EL CID RESORTS Timeshare COMPLAINTS
  Legal Name:
El Cid Vacation Club S.A. de C.V.
  Resort sales locations
Mazatlan, Cancun, Cozumel.
  Resort collections
Resort Communications, Inc (RECO), San Diego CA; Textron Financial Corporation
  Rental Companies:
Phoenix Vacation Property Management, Platinum Exchange Services Corp.
Hotel Representatives:
Rui Veloso, Jesus Osuna, Benjamin Goon, Enrique Huerta, Luis Felipe Rodriguez, Olivia Avila Rojas

Common Complaints:

  • Salespeople offer clients false promises of discounts on airfares, cruises, car rentals etc.
  • Salespeople claim that the points have more value than they actually do for exchange purposes.
  •  Clients are sent the full contract on a CD to their home address. They do not receive a full copy to review and decide whether or not they want to cancel within the 5 day rescission period allowed by Mexican Law.
  • Salespeople offer to resell a previously owned timeshare or take it over in trade so that the client is only responsible for the maintenance fees for the new timeshare. This never happens.

El Cid Resorts Mazatlán
Toll Free
01 800 716 98 00
Phone
011-52-(669)-913-3333.

Hotel Marina El Cid Spa & Beach Resort
Quintana Roo
Toll Free
01 800 003 62 92
Phone
011 52 (998) 872 8999

El Cid la Ceiba Hotel de Playa
Toll Free
01 800 670 32 77
Phone
011-52 (987) 872 08 44

To receive more information about El Cid Timeshare and how to cancel it, send a WhatsApp to +52 333 239 6589, fill in the form in the contact section or call us at +1 714 277 3662.

Leave your comment below and share this post on Twitter and Facebook if you like.

Write your complaint
Read what other timeshare scam victims say:
342 Complaints
  • JJ RApril 12, 2012, 10:11 am

    We were invivted to a presentation at el cid vacation club, we were tired and we want to go rest to our hotel  so we purchased a membership, but under some conditions, the seller told us that we don have to pay maintanances fees  and of course that took our attention and we though that the membership it was a really good opportunity also the salesman told us that they could take our existing timeshare  and that money could been used to paid part of the membership and we almost have to pay a little amout we signed the papers of course we felt  pushed and we didn´t read all the papers pretty well, so all what he promised to us it wasn´t in the contract and of course they don´t want to honored.

  • CarryApril 12, 2012, 10:11 am

    What can we do if   a seller from el cid promised us that he would sell our old timeshare and he didn`t call us back  neither answered our calls and emails. Should we call  his supervisor? Or what we should do?

  • SueApril 12, 2012, 10:11 am

    I´m tired of be ignored, I have been trying to contact the responsible this timeshare scam and nobody  respond me, if I´m late with my payments they always send me emails to remain me that I need to pay  my  membership but when I sent them my petition of cancellation they disappeared and  never answer my emails and phone calls

  • RichardApril 12, 2012, 10:11 am

    I just want to know if I´m out of my 5 days cancellation period, Can I cancel my membership? Because I´m not happy with some promises they made us and they told us now that they not going to be honored, because there are not in the contract.

  • MandyApril 12, 2012, 10:11 am

    I am very desperate, I went to a presentation of timeshare at El cid and  I ended up by buying a membership, the monthly payments are very high and all the promises that the sales person  said  to us are not in our contract and certainly now the sales person and his manager do not want to take responsibility . I have been emailing them to let them know my desire of canceling the contract. but  they  don’t  answer my emails and when they finally did , they told me in a rude way  that I couldn´t cancel my membership.

  • RosalindaApril 12, 2012, 10:11 am

    I was scammed by el cid, they sold my something different that I what I thought I was buying because the salesman told me that they would help me to rent my weeks and el cid would take my California timeshare as a part of the deal  but nothing of that happen and I´m worried because I don’t have enough money to pay the membership in full.  My friend  told me that you can help me, I hope you can.

  • KyeApril 12, 2012, 10:11 am

    My husband and I were invited to a timeshare presentation by a  very friendly person. When we were there, we purchased a membership for $35,000 at El Cid and we paid in full. The next day we attempted to cancel our contract at the resort within the 5 day cancellation period, but the seller told us that we couldn´t as we had signed a waiver rescinding our right to cancel the timeshare within 5 day recsission period. We believed him and we returned home, thinking that the only thing that we could do was to use the membership, but when my hunsband found your web page on internet he read an article about the recsission period and we noticed that we were scammed and what the seller told us was a lie.

  • AlvaroApril 12, 2012, 10:11 am

    hola. sres. primeramente los saludos y les escribo por que ocupo de sus servicios en relacion a un tiempo compartido en el hotel del cid en pyerto morelos
    por los comentarios de este paquete quiero canselar el contrato
    para su conocimiento de enganche o entrada page al rededor de 23.000 pesos con una tarjeta de devito a mi nombre
    la anualidad por mantenimiento es de 500 dolares aproximadamente. esta la cargaran hoy a la cuenta de credito a nombre de mi esposa.
    con mensualidades de 300 dolares. esta es cada dia primero y su servidor tengo que dar la primera mensualidad el dia primero de octubre del presenteaño
    de ser posible me gustaria revisaran el contrato
    sin mas que desir quedo a su entera disposicion . gracias

  • JimApril 12, 2012, 10:11 am

    I´m very dissatisfied with my membership with el cid, first hey told me that they would rent my weeks but they never did, I let it pass but I always have problems to contact them, they never have availability  for me,  I had my membership for  5 years now and I only been able to used my membership once, and when I used the rooms were dirty, I don’t know what happened with this resort it is supposed to be a good resort. I have been waiting for a long  time to see if it improves the situation, but I am tired of expecting and not seeing improvements

  • Ninet StuartsApril 12, 2012, 10:11 am

    I have 4 timeshares one of them at El cid vacations club, I was told that buying and renting my timeshare was a good deal, now that I have 4 and I have not been able to  rent even once and less for the price that the resort told me, I´m thinking about giving  away all of them. I know that I spent a lot of money on them, but it is better for my no to invest more money on them.

Share your timeshare experience Your E-mail and phone number will not be displayed
Recomended for you
Should Mexican Timeshare Solutions help you today?

Our work is based on a Contingency Basis: NO RESULTS, NO PAY.

Contact us now: 888 275 3595