EL CID RESORTS Timeshare COMPLAINTS

We were conned into buying a timeshare at El cid.We had asked for cancellation and been givin the run around by a Rep who said they were sending us our refund back we have nor recived anything from them also recived a phone call from Spanish solutions he said he works in collections .When we were on holdays in mexico we were told by the salesperson that we would get half price all inclusive rates we found were not true he said he was going to make a ph call and book us a hotel at the westin in edmonton fopr grey cup week for 25.00 per night grey cup is like the super bowl in the usa it is a big event when we returned home I phoned the hotel no reservation was ever made and the rooms were over 300.00 per night thats when we cantacted them requesting a full refund of the money we put down on the package.We were lied to and have demanded our money back.

We received an email from a lady from "Resort Development Consultants" who said they would like to purchase our points/contract and that if we "didn't like the offer, then we could counter"! I have never heard someone offer to counter their proposal so I automatically had a sick feeling in my stomach and started checking it out online. After reading all these testimonials, I am starting to get sick again because I realized that I've been duped by El Cid. Everything seemed official and normally I am so skeptical, but when I was on vacation, I guess I let my guard down and handed them a fistful of money! I feel stupid!

• Eleanor KilroyApril 12, 2012, 10:11 am

  This is a well-known scam. They are in cahoots with the original sellers.

I bought a timeshare from El cid . Verbal promises given in the presentation, especially regarding resale value of the time share does not reflect on the contract language. During presentation  our sales person promised to buy back the timeshare when I need to sell it. However, this is does not reflect in the contract. Last week I sent an email to sunset group requesting my membership cancellation. So far I haven't heard anything from them.

Bought into  El cid last year and was promised they would sell 3 weeks back and give me $$$ and also sell my Royal Holiday contract. I have not received a money from them and I spent  thousand of dollars. also they promised me that my timeshare will offer me exceptional benefits and discounts for airfare, car rental, cruises, hotels or tours.

Cuando compramos el tiempo compartido no spromedieron $1,500 por cada semana ademas aceptaron la responsabilidad  de terminar de pagar nuestro tiempo compartido en Costa de Oro y venderlo. Pagamos $500 dolares a una compañia que nos recomendaron y despues de cobrarnos no se han vuelto a contactar con nosotros. Estamos preocupados  de que se trate de un fraude y perder todo el dinero que invertimos.

Like others we bought our timeshare at El Cid Cozumel while on a cruise. A few years ago we booked a week there, they didn't even have our names in their database as timeshare owners. Am I still obligated to pay Wyndham the maintenance fees? Which have more than doubled since our purchase. Yes, we were told we could rent out our week and make money, that we'd have first priority when we book at El Cid, none of which is true. I'd like to just be done with the maintenance fees and I am willing to walk away from the timeshare.

a nosotros nos preguntaron si queriamos que nos enviaran nuestro contrato o que si queriamos  que nos lo entregaran en ese momento, les dijijimos uq esi lo queriamos, pero nunca nos lo entregron, nos dieorn otros papeles, pero como no vimos nada sospechoso en ese momento no insistimos tanto, cuando regresamos a nuestra casa y nos llego el contrato por correo electronico  10 dias despues de comprar la membresia, vimos cosas que no nos convencia del todo, comenzamos a investigar y nos dimos cuenta que habiamos sido estafados y como no estamos en los 5 dias para cancelar ya no tenemos remedio, estamos muy preocupados porque no son $3 pesos los que se tiene que pagar y no vamos a poder ganar dinero como teniamos en mente.

I also had a bad experience with the El Cid Resort in Mazatlan. They sold me a timeshare with so many promises, but were never able to deliver any. Every time I called to make a reservation, either the system was down or they would get back to me but never did. My timeshare is fully paid and I haven't gotten a cent out of it. I practically threw away $22,000!

• TanyaApril 12, 2012, 10:11 am

  Hi Victoria,
  we are in the same situation, with the same $$ figure. We paid it in full but did not use it. Did you try to cancel the contract? We are thinking of sending them a registered letter with a request to cancel the contract and get some money back. have you stopped paying the maintenance fee?
  Thanks,
  Tanya