ROYAL ELITE Sandos Resorts Timeshare COMPLAINTS
Royal Elite, Royal Elite Playacar, Royal Elite Caracol, Royal Elite Sandos, Royal Elite Exchanges
- Legal Name:
- Sandos International S.A. de C.V
- Resort sales locations
- Playa del Carmen, Caracol
- Resort collections
- Monterrey Financial
- Rental Companies:
- Royal Elite Exchanges, Elite Equity Transfers, Premium Timeshare Depot, Sierra Rentals and Resale’s
- Hotel Representatives:
- Alvin Hawkins, Joshua Michelson, Raul Martinez, Richard Quinones, Neil Cooper
Royal Elite Vacation Club complaints:
- Salesperson claims that the all-inclusive fee is per couple, but in reality it is per person per night. Clients can often book the vacation cheaper online without using their timeshare, than with booking their timeshare and paying the maintenance fees and all-inclusive fees.
- Claim that they can resell a previously owned timeshare for a profit and use that money to pay for the new membership at Royal Elite Vacation Club.
- Salesperson offers extra weeks to clients for rental purposes. They claim that the rental income makes the timeshare a good financial investment, and they can use the money in the first few years to pay off the membership.
- Salesperson claims that they can trade their weeks to RCI points, and use the points to pay for 100% of an airline ticket, when in reality RCI only allows for clients to use points for 33% of the cost of the ticket.
- Royal Elite membership cost
- Reservations department
email: reservas@royalelite.com
Mexico: 01 800 674 4444
Canada, Usa: 1 866 384 7793 Ext.3204 y 3205
Customer Service
email: customerservice@royalelite.com
Mexico: 01 800 674 4444
Canada, Usa: 1 866 384 7793
ES UN AUTÉNTICO ROBO, CANCELEN LOS QUE AÚN PUEDAN HACERLO, TE PROMETEN TARIFAS BAJAS LAS CUALES NUNCA ESTÁN DISPONIBLES
Be careful and NEVER make a decision the same day!!
I ended up purchasing their timeshare because the salespersonel guaranteed that they would trade my timeshare and pay the difference but it was a big fat lie they didn,t trade me anything i am now the proud owner of two timeshares what a scam
My wife and I were also scammed with a Royal Elite timeshare in Playa del Carmen last August. They promise you everything and deliver NOTHING! We were sucked in by their promise to get us a balcony for an inside cabin rate. We do alot of cruising and thought-Wow this is really a great deal. However, it turned out to be more of a great rip off since everything they told us was a lie. Fortunately we only joined the club and NOT buy the Royal Elite timeshare membership. That was enough though. $2,000 down t he drain. They gave us 4 of those worthless vouchers for Sandos resorts which are also worthless. That HSI exchange is suppose to sell the vouchers for you at at least $500 is also abunch of bull. Please don't fall for anything that has Royal Elite's name on it. I'm in the process of calling the BBB and seeing what they can do. Possibly the attorney General also!!!!!!!!
They're liars!!! I can't keep wasting my money with these people!! please help me!!
Lies, lies, lies...Blessed that we never have to go there again
MUCHO CUIDADO CON ESTE RESORT, ENTRE FALSA PROMESAS Y OTRAS MILES DE MENTIRAS NO SE DAN POR VENCIDOS TAN FACIL HASTA OBTENER LO QUE QUIEREN
IF YOU'RE THINKING OF BUYING A TIMESHARE, DON'T!!! YOU CAN SAVE YOUR MONEY!!!!!
dijeron que me ayudarian a vender mi tiempo compartido viejo para pagar uno nuevo y mejor, pero nunca lo hicieron, ahora tengo dos y no he sido capas de usarlos, quiero deshacerme de ellos lo antes posible
dijeron que me ayudarian a vender mi tiempo compartido viejo para pagar uno nuevo y mejor, pero nunca lo hicieron, ahora tengo dos y no he sido capas de usarlos, quiero deshacerme de ellos lo antes posible