ROYAL HOLIDAY / PARK ROYAL Timeshare COMPLAINTS
Royal Holiday Timeshare, Park Royal timeshare, Grand Park Royal Timeshare, Royal Holiday Travel
- Legal Name:
- Royal Experience SA de CV.
- Resort sales locations
- Acapulco, Cancun, Cozumel, Cuernavaca, Ixtapa, Puerto Vallarta, Riviera Maya, San J
- Resort collections
- Concord Servicing Corporation, Phoenix & Scottsdale, AZ
- Rental Companies:
- International Leisure Group, Royal Holiday International Marketing.
- Hotel Representatives:
- Ryan Grover, Octavio Favela, Steve McPhee, Nancy D'Argence, Richard Noto, Alba Cuervo
Royal Holiday doesn’t have the best reputation within the timeshare resorts. Most of their sales are done under high pressure sales tactics, a high number of members at Royal Holiday feel like they have being lied and scam and most timeshare contracts are being misrepresented.
One of the most common scams at the moment of purchase is that Royal Holiday’s sales person will make you any verbal promise to get you to sign their contract, however the contract clearly states that any verbal promise made by the sales associated are invalid unless those promises are establish within the contract.
Royal Holiday promise one of the best customer service for their members, this only happens if the current member is calling to make a payment and if you have any questions or concerns about your membership the associated is more likely to tell you they will send you all the information over email, well sit thigh because this email will never arrived, The most common answer to any unhappy member at Royal Holiday is to Upgrade your membership no matter what is that you are unhappy about and you end up paying more for a membership you weren’t happy to begin with.
Booking with Royal Holiday is another issue, at the sales’ pitch, they promise you can travel anywhere at any time you want. This is very untrue, it all depend what points you buy and unfortunate they will always sell you the small point package so at the time you realize you need more points, you will need to upgrade and pay even more money to them.
Most Royal Holiday’s Sales are done outdoors or other locations that aren’t Royal Holiday’s Sales office, as a “courtesy” from them, they will let you purchase and sign their contract at the spot, “hey! You wouldn’t miss the opportunity of a lifetime, right?” So by this the sales associated will briefly explain you the contract as their convenient, probably letting out important information to you. Some sales associated opt for sending all the documents to your home, mean while you enjoy of your holidays or vacations, by the time you get home and read careful the contract you realize your purchase is not what you though It was and even worse realize your recession period is over.
Royal Holiday sales associate tells you are doing a great investment in real estate, another huge lie, timeshare is not nor an investment or real estate, you are leasing a hotel room for a period of time once a year, and therefore you do not own the hotel. It is not an investment because there is not market for resale or renting out your unit therefore no profit.
Royal Holiday Phone Number
(55)5627-8800
Hola.soy mariana de argentina. Contrate el plan image..venia pagando y al faltar nos 5 cuotas nos pasamos a un plan mayor...este por suerte lo caducados antes de los 5 días. Y me dijeron que no.pague más el plan anterior
El tema que me dieron un beneficio por lo pagado y ahora dicen que no.sirve...
O sea. Pague 2 años y no use ni una noche. Se puede hacer algo.aparte de escrcharlos??
I've been a member of Royal Holiday Club for a while now, but I recently heard about a Royal Holiday Club class action lawsuit and am worried. Does anyone have more information about this? I'm considering canceling my timeshare and would appreciate any advice or details regarding this lawsuit.
I'm starting to worry that I've been caught in a Royal Vacations scam. Has anyone else had issues with this company? What should I do to protect myself and possibly get my money back?
I just purchased a timeshare with Royal Holiday Vacation Club and I'm starting to have doubts about whether I made the right decision. I haven't been able to find many reliable "royal holiday vacation club reviews" online. Has anyone else bought into this club? I'd love to hear about your experiences and whether you think it was worth it. Any insights would be really helpful!
I've recently come across numerous Royal Holiday Vacation Club complaints while researching vacation clubs. It seems that many members are dissatisfied with the customer service and the booking process. Some have mentioned difficulties in securing reservations and unexpected fees.I am worried because I just bought my membership and I am not sure if I should keep it. Any advice you can give me?
I have had a terrible experience with this company, which I firmly believe is one of the worst timeshare companies in Mexico. They lured me in with false promises and high-pressure sales tactics, only to later discover that much of what they promised was a complete fraud.
The presentation was full of misleading information, and they glossed over the crucial details. Once I signed the contract, it became clear that I had been deceived. Trying to get any sort of resolution or even a response from their customer service has been a nightmare. They avoid calls and emails, leaving me with no recourse.
This entire ordeal feels like a scam, and I warn others to stay away from this fraudulent company. Save yourself the headache and potential financial loss.
I have had a terrible experience with this company, which I firmly believe is one of the worst timeshare companies in Mexico. They lured me in with false promises and high-pressure sales tactics, only to later discover that much of what they promised was a complete fraud.
The presentation was full of misleading information, and they glossed over the crucial details. Once I signed the contract, it became clear that I had been deceived. Trying to get any sort of resolution or even a response from their customer service has been a nightmare. They avoid calls and emails, leaving me with no recourse.
This entire ordeal feels like a scam, and I warn others to stay away from this fraudulent company. Save yourself the headache and potential financial loss.
Adquirí un tiempo compartido de royal ya hace algunos años, el problema es que nunca tienen disponibilidad pero siempre cobran las cuotas sin demora y ellos nunca hacen nada por conseguir alojamiento y no solo en México también en el extranjero nunca hay disponibilidad
queria colocar el nombre de mi esposa en la membresia y me embaucaron en una deuda de 17000 dolares.
y ya la respuesta que dan es que no se puede hacrr nada
una VERDADERA ESTAFA
queria colocar el nombre de mi esposa en la membresia y me embaucaron en una deuda de 17000 dolares.
y ya la respuesta que dan es que no se puede hacrr nada
una VERDADERA ESTAFA