ROYAL HOLIDAY / PARK ROYAL Timeshare COMPLAINTS
Royal Holiday Timeshare, Park Royal timeshare, Grand Park Royal Timeshare, Royal Holiday Travel
- Legal Name:
- Royal Experience SA de CV.
- Resort sales locations
- Acapulco, Cancun, Cozumel, Cuernavaca, Ixtapa, Puerto Vallarta, Riviera Maya, San J
- Resort collections
- Concord Servicing Corporation, Phoenix & Scottsdale, AZ
- Rental Companies:
- International Leisure Group, Royal Holiday International Marketing.
- Hotel Representatives:
- Ryan Grover, Octavio Favela, Steve McPhee, Nancy D'Argence, Richard Noto, Alba Cuervo
Royal Holiday doesn’t have the best reputation within the timeshare resorts. Most of their sales are done under high pressure sales tactics, a high number of members at Royal Holiday feel like they have being lied and scam and most timeshare contracts are being misrepresented.
One of the most common scams at the moment of purchase is that Royal Holiday’s sales person will make you any verbal promise to get you to sign their contract, however the contract clearly states that any verbal promise made by the sales associated are invalid unless those promises are establish within the contract.
Royal Holiday promise one of the best customer service for their members, this only happens if the current member is calling to make a payment and if you have any questions or concerns about your membership the associated is more likely to tell you they will send you all the information over email, well sit thigh because this email will never arrived, The most common answer to any unhappy member at Royal Holiday is to Upgrade your membership no matter what is that you are unhappy about and you end up paying more for a membership you weren’t happy to begin with.
Booking with Royal Holiday is another issue, at the sales’ pitch, they promise you can travel anywhere at any time you want. This is very untrue, it all depend what points you buy and unfortunate they will always sell you the small point package so at the time you realize you need more points, you will need to upgrade and pay even more money to them.
Most Royal Holiday’s Sales are done outdoors or other locations that aren’t Royal Holiday’s Sales office, as a “courtesy” from them, they will let you purchase and sign their contract at the spot, “hey! You wouldn’t miss the opportunity of a lifetime, right?” So by this the sales associated will briefly explain you the contract as their convenient, probably letting out important information to you. Some sales associated opt for sending all the documents to your home, mean while you enjoy of your holidays or vacations, by the time you get home and read careful the contract you realize your purchase is not what you though It was and even worse realize your recession period is over.
Royal Holiday sales associate tells you are doing a great investment in real estate, another huge lie, timeshare is not nor an investment or real estate, you are leasing a hotel room for a period of time once a year, and therefore you do not own the hotel. It is not an investment because there is not market for resale or renting out your unit therefore no profit.
Royal Holiday Phone Number
(55)5627-8800
Royal Holiday timeshare scam be careful, they will promise to sell back weeks so you can make money while owning their timeshare.This will not happen. They will take your money and you will get nothing but headaches in return. They are dangerous people!!
como puedo cancelar un contrato de tiempo compartido comprado en Mexico? ya intente hablando por las buenas por las malas y por medio de profeco. Tenemos 5 meses esperando a qu enos llegu nuestro dinero de un tiempo compartido que teniamos que supuestamente iban a vender y no nos han mandado nada, al principio creimos que era cuestion de tiempo , pero despues nos dimos cuenta que solo nos estaban dando largas y nunca nos iban a enviar nuestro dinero.Turistas no permitan que los engañen las reventas No es un negocio y Royal Holiday no tiene trabajadores honestos.
We bought a timeshare from the Royal Holiday back in Dec 2009.They promised to pay us a total of $30,000 for the 6 weeks. I can not get in contact with our salesman. I want to cancel this membership immediately and try to recover my $8,000 that I gave as a downpayment.
We bought a time share at Royal Holiday and we are having problems with the contract.We were promised many things and that we could sell our membership back at any time.We were told several lies during the presentation that totally impacted our decision to purchase the timeshare. Now we are very regretful and we want to cancel our timeshare.
My family purchased a Vacation club package from Royal Holiday in Cancun and got completely scammed. They have not even returned an email or phone call for over 4 months. We are not sending them any money and their finance department calls every day. We need out of this.
I have been with Royal Holiday for four years and finally I give up keeping the membership. I've been reading all the complaints on the website and I am one of the victum. I just stop my annual maitanance payment and wrote a letter to them want to cacel the memebership. They are a total liar. Please HELP!!
Hi , We signed a contract at Royal Holiday in mexico and cancelled the next day. they said becuase the contract is a dominican republic contract( even though it was signed in mexico and presented in mexico) that we have no cancellation rights is this true?
I went to a acapulco Royal Holiday vacation club to be pitched a membership we paid about $200 USD for 3 days with the all inclusive package when we were at the sales pitch I told them I would have to check them out on the web they offered me a computer so I googled "complaints ,royal holiday " and in 2 seconds I had 1,750,000 complaints so I went back to the table and informed them of this fact & they could'nt get me outta there fast enough we just got invited back this time for free I'll stick it to them 4 all of you
I attended a timeshare presentation. I gave them a down payment in the amount of $3000. I was told it was a resale and as such, I had no right to cancel within the 5 day grace period they normally allow. They asked me to sign a waiver form in which I did foolishly. They didn't give me a copy of the waiver form with the contract they gave me. I expressed my buyers remorse with them and ask if I could receive my money back only to get a "sorry you signed the waiver form." This ruined my experience in Mexico and I have been sick to my stomach and haven't slept ever since. My biggest concern in this matter is my credit. I don't want to give them another penny yet if I don't they'll ruin my credit!
tengo un problema con royal holiday todos nuestro pagos los hemos hecho a tiempo, desde que firmamos el contrato a los dias no estabamso muy contento pero lo dejamos pasar y seguimos hacienod nuestros pagos, nunca utilizamosla membresia, pero mi esposa y yo estamso utilizados en sacar un prestamo para comprar una casa y nos dicen que tenemos una deuda con Royal Holiday , en nuestras tarjetas aparecen todos los cobros y jamás hemos utilizado las instalaciones, estamos muy molestos e inconformes con el trato que hemos recibido por royal holiday y las mentiras que nos dijeorn sus vendedores.